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Ulasan untuk Red Roof Inn Neptune - Jersey Shore

2 out of 5
Red Roof Inn Neptune - Jersey Shore
3310 NJ-33, Neptune City, NJ

Ulasan

7,4

Bagus

Penilaian 10 - Sangat Bagus. 226 dari 809 ulasan" "
Penilaian 8 - Bagus. 303 dari 809 ulasan" "
Penilaian 6 - Cukup Baik. 130 dari 809 ulasan" "
Penilaian 4 - Buruk. 74 dari 809 ulasan" "
Penilaian 2 - Sangat Buruk. 76 dari 809 ulasan" "

7,8/10

Kebersihan

7,8/10

Staf & layanan

7,4/10

Fasilitas

7,4/10

Kondisi & fasilitas properti

7,8/10

Ramah lingkungan

Ulasan

8/10 Bagus

Jodi

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Nice and quiet. Clean room.
Menginap 1 malam pada bulan Mei 2024

6/10 Cukup Baik

George

Bepergian bersama hewan peliharaan, Bepergian bersama keluarga
Disukai: Staf & layanan
Tidak Disukai: Kebersihan, fasilitas
This location was not well maintained with cleanliness. The shades on all the lights had 1/4 inch of dust on them in the back and the furnitures were all very unclean and not vaccummed for months. The bed springs made noises everytime you moved on the bed and was very uncomfortable.
Menginap 2 malam pada bulan April 2024
Tanggapan dari S.P. General Manager pada tanggal 12 Mei 2024
Thank you for evaluating our property. We hope you will give us another opportunity to better serve you in the future.

10/10 Sangat Bagus

Tyshawn

Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Great
Menginap 1 malam pada bulan April 2024
Tanggapan dari S.P. General Manager pada tanggal 12 Mei 2024
Thank you for your five out of five evaluation and positive feedback. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.

10/10 Sangat Bagus

Yasmin, Kearny

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I would definitely recommend this motel to friends and family
Menginap 1 malam pada bulan April 2024
Tanggapan dari S.P. General Manager pada tanggal 12 Mei 2024
Thank you for your five out of five evaluation and positive feedback. It encourages all of us as we strive to provide exceptional guest experiences. We appreciate your recommendation. We look forward to seeing you again soon.

10/10 Sangat Bagus

Yasmin, Kearny

Menginap 1 malam pada bulan April 2024
Tanggapan dari S.P. General Manager pada tanggal 12 Mei 2024
Thank you for your five out of five evaluation and positive feedback. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.

10/10 Sangat Bagus

Yasmin, Kearny

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I like this place and I will recommend this place to others to stay
Menginap 1 malam pada bulan April 2024
Tanggapan dari S.P. General Manager pada tanggal 12 Mei 2024
Thank you for your five out of five evaluation and positive feedback. It encourages all of us as we strive to provide exceptional guest experiences. Thank you for your recommendation. We look forward to seeing you again soon.

10/10 Sangat Bagus

GLENN

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
It was clean. No food options on premises.
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Kamaria RediResponse Specialist pada tanggal 7 Mar 2024
Dear Glenn,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN NEPTUNE - JERSEY SHORE. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding our location to be clean prompting your 5/5 score. However, as it pertains to the food options, we do have restaurants that are in close proximity to our hotel. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Please know that we value you as our guest and appreciate your business. Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future. Sincerely,Kamaria Red Roof Management RediResponse Specialist

2/10 Sangat Buruk

taylor

Tidak Disukai: Fasilitas
Customer service was trash
Menginap 3 malam pada bulan Januari 2024
Tanggapan dari Kamaria RediResponse Specialist pada tanggal 7 Mar 2024
Dear Taylor,Thank you for taking the time to tell us about your experience at the RED ROOF INN NEPTUNE - JERSEY SHORE. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for the encounter you had with our staff prompting your 1/5 score. Our team is committed to satisfying our guests, so we are very thankful for your feedback. We will take your comments into consideration as a coaching opportunity moving forward. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,Kamaria Red Roof Management RediResponse Specialist

10/10 Sangat Bagus

Michele

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Kamaria RediResponse Specialist pada tanggal 7 Mar 2024
Hello Michele, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN NEPTUNE - JERSEY SHORE and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Kamaria Red Roof Management RediResponse Specialist

4/10 Buruk

Casey

Bepergian bersama teman, Bepergian bersama hewan peliharaan
Disukai: Staf & layanan
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
The room was dirty, outlets hanging off the wall lights falling off, the freezer and fridge was dirty , there was garbage left from i assume the previous stayer. Couldnt wear no shoes bc my feet turned black feom the floor
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari S.P. General Manager pada tanggal 12 Mei 2024
Thank you for evaluating our property. We apologize your experience was anything less than completeky satisfying. We hope you will give us another opportunity to better serve you in the future.

10/10 Sangat Bagus

Eric

Disukai: Staf & layanan
Tidak Disukai: Kondisi & fasilitas properti
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari S.P. General Manager pada tanggal 12 Mei 2024
Thank you for your five out of five evaluation and positive feedback. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.

10/10 Sangat Bagus

MILTON, WOODBURY

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari S.P. General Manager pada tanggal 12 Mei 2024
Thank you for your five out of five evaluation and positive feedback. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.

10/10 Sangat Bagus

Libby

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great stay!
Menginap 1 malam pada bulan November 2023
Tanggapan dari S.P. General Manager pada tanggal 17 Des 2023
Thank you for your five out of five positive evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We are glad to hear that our Red Roof Neptune met your expectations. We are happy you had a great stay. We look forward to seeing you again soon at our Red Roof Inn Neptune.

8/10 Bagus

Matthew

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan November 2023
Tanggapan dari S.P. General Manager pada tanggal 17 Des 2023
Thank you for your four out of five evaluation and positive feedback. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.

10/10 Sangat Bagus

Julie

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
The employees were all very pleasant.
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari S.P. General Manager pada tanggal 17 Des 2023
Thank you for your five out of five positive evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We are glad to hear that our Red Roof Neptune met your expectations. We are happy you found our staff very pleasant. We look forward to seeing you again soon at our Red Roof Inn Neptune.

4/10 Buruk

Mary Ellen, Lords Valley

Bepergian bersama teman
Booked a handicap accessible room…was told on arrival that none were available…made our stay very difficult.
Menginap 2 malam pada bulan Oktober 2023
Tanggapan dari Kamaria Red Roof Management RediResponse Special pada tanggal 31 Okt 2023
Dear Mary,Thank you for taking the time to tell us about your experience at the RED ROOF INN NEPTUNE - JERSEY SHORE. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for the situation you mentioned regarding your room type. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,Kamaria Red Roof Management RediResponse Specialist

8/10 Bagus

Garrick

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari S.P. General Manager pada tanggal 17 Okt 2023
Thank you for your four out of five evaluation and positive feedback. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.

8/10 Bagus

Elizabeth

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very friendly and convenient
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari S.P. General Manager pada tanggal 16 Okt 2023
Thank you for your four out of five evaluation and positive feedback. It encourages all of us as we strive to provide exceptional guest experiences. We are glad you found our staff friendly and our location convenient. We look forward to seeing you again soon.

10/10 Sangat Bagus

Michelle E

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Neptune location
After staying at another Red Roof Inn and having a bad experience the night before, we were skeptical about staying at another. We were pleased with the friendly atmosphere and cleanliness of the hotel. The bed was very comfortable and quiet. Would stay again at this location😊
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari S.P. General Manager pada tanggal 9 Okt 2023
Thank you for your ten out of ten positive evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We are glad to hear that our Red Roof Neptune met your expectations. We are happy you found our staff friendly and our hotel clean and quiet with comfortable beds. We look forward to seeing you again soon at our Red Roof Inn Neptune.

8/10 Bagus

Michael

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan September 2023
Tanggapan dari S.P. General Manager pada tanggal 27 Sep 2023
Thank you for your eight out of ten evaluation and feedback. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.

8/10 Bagus

Jamar

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan September 2023
Tanggapan dari S.P. General Manager pada tanggal 27 Sep 2023
Thank you for your eight out of ten evaluation and feedback. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.

8/10 Bagus

Erin

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Employees were very friendly and pleasant. Property was clean and maintained. We brought our dog with us. The property was quiet, grassy areas to walk my dog, I felt safe.
Menginap 2 malam pada bulan September 2023
Tanggapan dari S.P. General Manager pada tanggal 24 Sep 2023
Thank you for your eight out of ten evaluation and feedback. We are glad to hear you found our employees very friendly and pleasant, and our property clean and well maintained. We are glad you felt safe and found our dog walk area convenient.

10/10 Sangat Bagus

Anna Marie

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Perfect for the price. Convenient drive to beaches. Wonderful, helpful staff.
Menginap 3 malam pada bulan Agustus 2023
Tanggapan dari S.P. General Manager pada tanggal 20 Sep 2023
Thank you for your ten out of ten positive evaluation. It encourages all of us as we strive to provide exceptional guest experiences. Glad to hear you found our price perfect and our staff helpful and wonderful. We look forward to seeing you again soon at our Red Roof Inn Neptune.

6/10 Cukup Baik

Gina

Bepergian bersama keluarga
Disukai: Staf & layanan, kenyamanan kamar
Tidak Disukai: Kondisi & fasilitas properti
You’ll sleep ok if you can ignore the smell
Roadside motels aren’t meant to be stellar. The bed was comfortable with a good mattress protector and the towels were clean. But the room smelled awful - an unpleasant combination of bathroom mildew and cleaning products. The shower looked so gross we did not use it. And the entire box for the wall outlet came out when I went to unplug my phone.
Menginap 1 malam pada bulan September 2023
Tanggapan dari S.P. General Manager pada tanggal 5 Sep 2023
We apologize your experience was anything less than completely satisfying. Most guests love our clean comfortable nicely remodeled fresh smelling rooms. We are sorry we could not meet your expectations.

8/10 Bagus

Rohit

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan September 2023
Tanggapan dari S.P. General Manager pada tanggal 5 Sep 2023
Thank you for your eight out of ten evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.

10/10 Sangat Bagus

Wilfrido

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan September 2023
Tanggapan dari S.P. General Manager pada tanggal 6 Sep 2023
Thank you for your five out of five evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.

8/10 Bagus

Steve

Disukai: Kebersihan, kondisi & fasilitas properti
Menginap 1 malam pada bulan September 2023
Tanggapan dari S.P. General Manager pada tanggal 5 Sep 2023
Thank you for your four out of five evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.

6/10 Cukup Baik

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Staf & layanan, kenyamanan kamar
Menginap 3 malam pada bulan Agustus 2023
Tanggapan dari S.P. General Manager pada tanggal 4 Sep 2023
Thank you for evaluating our property. We hope to see you again soon.

10/10 Sangat Bagus

Traveler terverifikasi

Traveler bisnis
Disukai: Kebersihan, staf & layanan
Decent & well appointed enough for a short stay. Biggest issue was that the toilet was kid-sized; I’m 5’2” and it came up to my knees, which was uncomfortable.
Menginap 1 malam pada bulan Agustus 2023
Tanggapan dari S.P. General Manager pada tanggal 28 Agu 2023
Thank you for your ten out of ten evaluation and feedback. It encourages all of us as we strive to provide exceptional guest experiences. We hope to see you again soon.

8/10 Bagus

MICHAEL

Disukai: Kebersihan, staf & layanan, fasilitas
A little noisy. The faucet was loose, stayed 4 days asked to fix it. Never did, but they were nice and it was clean! I'd still go back. I didn't ask enough about faucet and was keeping twice when they wanted to come in. lol
Menginap 3 malam pada bulan Agustus 2023
Tanggapan dari S.P. General Manager pada tanggal 28 Agu 2023
Thank you for your evaluation and feedback. We hope to see you again soon.

6/10 Cukup Baik

Adam

Traveler bisnis
Tidak Disukai: Kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Agustus 2023
Tanggapan dari S.P. General Manager pada tanggal 22 Agu 2023
Thank you for evaluating our property. We hope to see you again soon.

2/10 Sangat Buruk

Norbert

Bepergian dalam rombongan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Agustus 2023
Tanggapan dari S.P. General Manager pada tanggal 26 Agu 2023
Thank you for evaluating our property. We hope you will give us another opportunity to exceed your expectations.

2/10 Sangat Buruk

Lauren

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
The guy is the office is super kind (only positive thing). The AC smells like mildew to the point where we couldn’t use it because we were coughing and it smelled so bad. The neighbors are obnoxious, super loud, yelling or just stomping around. Everything is dirty, I’m not even sure if the sheets are cleaned. Highly disappointed. Also, the phone service is awful!! I have to leave the room to get signal.
Menginap 1 malam pada bulan Agustus 2023
Tanggapan dari S.P. General Manager pada tanggal 26 Agu 2023
We apologize your experience was anything less than completely satisfying. We are glad you were happy with our staff. Most guests find our rooms very clean. We maintain our rooms and air conditioning units to the highest standards. Phone service depends on your cell company and the location of the towers in our area. That is beyond our control. We are sorry we could not meet your expectations.

8/10 Bagus

Earl

Menginap 3 malam pada bulan Agustus 2023
Tanggapan dari S.P. General Manager pada tanggal 20 Sep 2023
Thank you for your four out of five positive evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon at our Red Roof Inn Neptune.

10/10 Sangat Bagus

Dennis

Bepergian bersama keluarga
Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
Nice polite staff. Very quiet. Easy to get to.
Menginap 1 malam pada bulan Agustus 2023
Tanggapan dari S.P. General Manager pada tanggal 12 Agu 2023
Thank you for your five out of five evaluation and positive feedback. It encourages all of us as we strive to provide exceptional guest experiences. We are happy you found our staff nice and polite and our property quiet and easy to get to. We look forward to seeing you again soon at our Red Roof Inn Neptune.

8/10 Bagus

Jacqueline

Menginap 1 malam pada bulan Agustus 2023
Tanggapan dari S.P. General Manager pada tanggal 12 Agu 2023
Thank you for your eight out of ten positive evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon at our Red Roof Inn Neptune.

2/10 Sangat Buruk

Heide

Bepergian bersama hewan peliharaan, Bepergian bersama keluarga dan anak
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The whole room was terrible. First impression, the room smelled like a horrible cover up, of 10 years of cigarette smoke. There was a film on everything in the room. The coffee cups smelled and tasted like they were soaked in industrial sanitizing solution. The walls and floor were filthy. The bathroom looked like it has never been cleaned. There was soap scum everywhere. The grout was yellowed. The beds felf like an army of kids knocked every spring out of place. Couldnt roll over with out the sound of loud metal popping from the strange bed platforms it sat on. The neighbors upstairs decided that 3:30 in the morning was a good time to party, play loud music, stomp around, and argue with your girlfriend. Then to charge almost $600 for both nights. I had to suffer because they only do a partial refund, and not many places allow pets. I had my dog with as well. Another thing, the owners watch your evry move on the surveillance camera. I left the door open to unload my belongings and they called my room to tell me to close the door. That mosquitoes will get in. Nice gesture, but creepy like Big brother is watching. Next time i willl just go back to The Berkeley. The only plus i can say about this place is that the only bug i saw was a spider.
Menginap 2 malam pada bulan Juli 2023

10/10 Sangat Bagus

James

Bepergian bersama teman, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The hotel room was great for a weekend traveling to Jersey Shore! We loved the pool as well! Great spot and easy commute to areas around the hotel.
Menginap 1 malam pada bulan Juli 2023
Tanggapan dari S.P. General Manager pada tanggal 1 Agu 2023
Thank you for your five out of five evaluation and positive feedback. It encourages all of us as we strive to provide exceptional guest experiences. We are happy you found your room great and you loved our pool. We look forward to seeing you again soon at our Red Roof Inn Neptune.

10/10 Sangat Bagus

Catherine

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Juli 2023
Tanggapan dari S.P. General Manager pada tanggal 1 Agu 2023
Thank you for your ten out of ten evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon at our Red Roof Inn Neptune,

8/10 Bagus

Maria

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Staff was kind and good with service. I had everything i needed for the most part, however, I would have liked to have a safe for valuables and better signal for my phone.
Menginap 2 malam pada bulan Juli 2023
Tanggapan dari S.P. General Manager pada tanggal 26 Jul 2023
Thank you for your four out of five evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.

8/10 Bagus

Heidi

Bepergian bersama teman, Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Nice little place if youre looking a for a 1-night stay. Not very sound proof rooms though. There were people in the room above us running around and banging things in the middle of the night and the one bed made a loud, metal banging noise when moving on it (weirdest thing ever! Lol). Other than that, it was a clean, pleasant stay with simple amenities. Had a nice nature view, too and faced away from the main roadway.
Menginap 1 malam pada bulan Juli 2023
Tanggapan dari S.P. General Manager pada tanggal 24 Jul 2023
Thank you for your four out of five evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.

8/10 Bagus

Christine

Disukai: Kebersihan, staf & layanan
Menginap 1 malam pada bulan Juli 2023
Tanggapan dari S.P. General Manager pada tanggal 19 Jul 2023
Thank you for your four out of five evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.

2/10 Sangat Buruk

Elizabeth

Tidak Disukai: Staf & layanan
Menginap 1 malam pada bulan Juni 2023
Tanggapan dari Sam Patel pada tanggal 9 Jul 2023
YOUR RESERVATION WAS A NO-SHOW RESERVATION, SO I DO NOT UNDERSTAND WHY IS IT TERRIBLE. IF YOU WANT TO TAKE YOUR FUSTRATION OUT YOU NEED TO DO IT ON BOOKING CHANNEL AND NOT US. YOU DID NOT PAY US AND YOU DID NOT AGREE OUR TERMS AND CONDITIONS IT WAS EXPEDIA'S.

8/10 Bagus

naomi, Fair lawn

Menginap 1 malam pada bulan Juni 2023
Tanggapan dari S.P. General Manager pada tanggal 24 Jul 2023
Thank you for your four out of five evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.

10/10 Sangat Bagus

Donna

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
I was pleasantly surprised to see that the room looked just like the pictures. Clean, nicely remodeled... I would def stay there again. It was also nice and quiet for a Saturday night.
Menginap 1 malam pada bulan Juni 2023
Tanggapan dari S.P. General Manager pada tanggal 27 Jun 2023
Thank you for your five out of five evaluation and positive feedback. It encourages all of us as we strive to provide exceptional guest experiences. We are happy you found your room quiet, clean and nicely remodeled. We look forward to seeing you again soon at our Red Roof Inn Neptune.

6/10 Cukup Baik

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Dirty and needs updates/repairs
The place is run down and in need of repairs. Vent in bathroom ceiling was falling down. It appears that repairs that have been done are sloppy. Dirty, needs a deep clean. The shower was gross. The room had a strange smell.
Bathroom ceiling vent
Previous wall repair
Dirty shower floors
Menginap 1 malam pada bulan Juni 2023
Tanggapan dari S.P. General Manager pada tanggal 27 Jun 2023
We apologize your experience was anything less than completely satisfying. Most guests love our clean comfortable nicely remodeled rooms. We are sorry we could not meet your expectations.

2/10 Sangat Buruk

Kennetha

Bepergian bersama hewan peliharaan, Bepergian bersama keluarga
Disukai: Kebersihan
Tidak Disukai: Staf & layanan
no cell service
Menginap 3 malam pada bulan Juni 2023
Tanggapan dari Sam Patel pada tanggal 23 Jun 2023
I am sorry for your inconvenience, well cell services we do not provide, so that issue you would have to take it up with your cell services provider. If your cell service provider did not provide you cell services how we are responsible for your bad stay with us, I do not see any logic in that. We hope to see you next time.

10/10 Sangat Bagus

SONIA

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
A bathroom mat is needed. Other than that, comfortable and clean
Menginap 1 malam pada bulan Juni 2023
Tanggapan dari S.P. General Manager pada tanggal 9 Jun 2023
Thank you for your five out of five evaluation and positive feedback. It encourages all of us as we strive to provide exceptional guest experiences. We are happy you found your room comfortable and clean. We look forward to seeing you again soon at our Red Roof Inn Neptune.

10/10 Sangat Bagus

Cameron

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Good location & clean room
Menginap 1 malam pada bulan Mei 2023
Tanggapan dari S.P. General Manager pada tanggal 1 Jun 2023
Thank you for your five out of five evaluation and positive feedback. It encourages all of us as we strive to provide exceptional guest experiences. We are happy you found our location good. Great to know you found your room clean. We look forward to seeing you again soon at our Red Roof Inn Neptune.

10/10 Sangat Bagus

Jacob

Menginap 1 malam pada bulan Mei 2023
Tanggapan dari S.P. General Manager pada tanggal 19 Jun 2023
Thank you for your ten out of ten evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.