Find hotels in New Castle, DE from Rp1.259.266

"When we got there and checked in we heard other customers complaining their rooms were dirty and tv’s were broken. The grounds were dirty and there was a lady there that was cursing at the staff members and under the influence of some drugs, seemed like they knew her and she was a constant presence. When we got to our room the flops could have been vacuumed better and our fridge was broken. We didn’t realize it was broken until after we ordered food and had left over. I called them to come fix it and no one came. We went down to the front desk because we were going to see a concert and told them and the guy said they would send someone up, no one came. Then I called when we got back to the hotel and they suggested at 11pm to come down to the lobby and get a room change. At that point the food was already disgusting and it wasn’t worth to move rooms we should have just left. Very disappointed I stayed here and wasted money. When I checked out I mentioned our fridge wasn’t fixed and then I heard another lady saying her ceiling in the bathroom fell down and smacked her in the face."

"No coffee ready in the morning until after 7am."

"I could not get in to room"

"Very peaceful place to stay "

"The toilet was chipped and the room had a bad odor"

"I have yet to have a bad experience with Sheraton and this was no exception. "

"Great staff - great COOKIES !! Great Bfast option - work out room is ok good weights and a few cardio - nice machines - but pretty small for more than 2-3 people Main thing- ac and thermostats need assessing "

"Only stayed for a night before flying out for a trip but great rooms, clean and the staff was really nice. Has a shuttle to the airport and the drivers were very nice will stay again for next trip "

"Very good"