Hotel Hilton Hotels di New England

"The hotel itself and the location was awesome. The room itself had literary no space. That in itself was very hard to get around. Coffee pot was on the low shelf with nowhere to move it up to. My poor husywas on his hands and knees making a cup of coffee. But they did have a bottle opener on the inside of the bathroom door 😳"

"Very convenient to the airport and easy to get to from the teain"

"Check in staff was so rude"

"Description included proximity to a shopping area- it was a re-creation of a historic village. My fault for not researching what it was as I appreciate the authentic and not a re-creation. It was close to the main Mystic area for shopping and restaurants."

"I loved everything about this Hilton ... This property exceeded my expectations.. very happy with the service"

"This is the most terrible place I have stayed, it should not be classified as a hotel. My daughter saw mouse about 2 hrs into our stay. We got moved to another room with dusty headboards and a buzzing sound from the AC. Maintenance came and reset the AC before even entering the room, when the sound didn’t change, he said that’s the best it gets, you can ask for another room. I called the reception, and the woman Dawn who was unfriendly, asked me when I called to complain , “what do you want me...

"Amazing 2 night stay. Had some issues with check in but was a honest mistake by a staff member and they went over and beyond to make it right. Hotel has just went through renovations so everything is new and modern. The room was big, great views and very clean. Breakfast in the lobby was convenient and tasty, went both mornings. Parking was very convenient and adequate. Great spot to walk to local bars and restaurants. Will be staying again."