Hotel Hilton Hotels di New England

"The location of this hotel could not be more perfect. It is so close to the T (subway), shopping, and restaurants. I felt incredibly safe in the location as well. The staff here went above and beyond to make our stay comfortable. Devon at the front desk is absolutely AMAZING! She went out of her way to make sure my daughter’s 16th bday trip was perfect. The ability to text and ask questions of the hotel and get an immediate reply was so helpful. Yes the hotel is a little older and the rooms are...

"Very convenient to the airport and easy to get to from the teain"

"Came here for the 4th of July. Staff handled the crowd well. Room was spotless and very comfortable. My one complaint is that the shower had terrible pressure and barely any hot water and I don't think it was just due to too many people at once. Otherwise it was a nice stay."

"Description included proximity to a shopping area- it was a re-creation of a historic village. My fault for not researching what it was as I appreciate the authentic and not a re-creation. It was close to the main Mystic area for shopping and restaurants."

"I loved everything about this Hilton ... This property exceeded my expectations.. very happy with the service"

"This is the most terrible place I have stayed, it should not be classified as a hotel. My daughter saw mouse about 2 hrs into our stay. We got moved to another room with dusty headboards and a buzzing sound from the AC. Maintenance came and reset the AC before even entering the room, when the sound didn’t change, he said that’s the best it gets, you can ask for another room. I called the reception, and the woman Dawn who was unfriendly, asked me when I called to complain , “what do you want me...

"Not what we expected"