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Reviews of Days Inn & Suites by Wyndham Niagara Falls Centre St. By the Falls

2 out of 5
Days Inn & Suites by Wyndham Niagara Falls Centre St. By the Falls
5068 Centre St, Niagara Falls, ON

Reviews

8.4

Very good

Rating 10 - Excellent. 1496 out of 3181 reviews" "
Rating 8 - Good. 1082 out of 3181 reviews" "
Rating 6 - Okay. 344 out of 3181 reviews" "
Rating 4 - Poor. 143 out of 3181 reviews" "
Rating 2 - Terrible. 116 out of 3181 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Narendra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, accessible transport, good area, and nice price
Stayed 1 night in Apr 2024

4/10 Poor

Akash

Travelled with group
Disliked: Staff & service, amenities
It wasn't facilitate all needs like cooler is only one in between two floors and we were told to get charged for $142 and we got charged $196 on card
Stayed 1 night in May 2024

10/10 Excellent

raj

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Azhar

Liked: Cleanliness, staff & service, property conditions & facilities
Great place! Would definitely recommend.
Stayed 2 nights in May 2024

6/10 Okay

Rodina

Liked: Cleanliness
Disliked: Property conditions & facilities
Needs updating
Stayed 1 night in May 2024

8/10 Good

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff and clean and tidy room.
Stayed 1 night in May 2024

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in May 2024

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was especially pleasant and helpful.
Stayed 3 nights in May 2024

10/10 Excellent

Kelly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a great inn to stay that was walkable to all the attractions near the falls. The hotel can use a few upgrades, but was clean and the employees were very nice and helpful, I would definitely stay here again.
Stayed 3 nights in May 2024

6/10 Okay

camilo

Liked: Staff & service, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

Isidro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

2/10 Terrible

Moe

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very old building they put us in back second floor you turn on water it’s like crazy water pump noise Breakfast we paid @31.00 for buffet for two ver limited badly prepared eggs and sausage on the hotels near by breakfast is free very well prepared like Ramada hotel by the river If anyone stays in this make sure don’t eat breakfast in this place Over all don’t stay in this location
Stayed 1 night in May 2024

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only disappointment was there was a charge for parking and breakfast 😞
Stayed 4 nights in May 2024

8/10 Good

Vaughn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice walking distance to the falls and rainbow Bridge! Go over to Canada. And free parking!! Don't know why some places charge for parking? It's it just Greedy?
Stayed 1 night in May 2024

10/10 Excellent

Mandeep

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Front desk - Celina on 23 May 2024
Thank you for staying with us . Appreciate your feedback.

10/10 Excellent

Grant

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
They have a very reasonable priced breakfast to start your day was clean and good access to everything would stay again.
Stayed 2 nights in May 2024

8/10 Good

peggy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The property was well kept and clean. The staff were friendly and helpful.
Stayed 1 night in May 2024

6/10 Okay

Kanishka

Liked: Staff & service
Rooms are not that clean. There was laundry beside or above making bad noise.
Stayed 1 night in Mar 2024

10/10 Excellent

Sripada Raghavendra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Front desk - Celina on 23 May 2024
Thank you for staying with us . Appreciate your feedback.

8/10 Good

Linda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot to be close to the action but just far enough to not get the noise. Friendly staff and clean rooms. The breakfast was a little sparse for the money and the beds should be replaced sooner then later.
Stayed 1 night in May 2024
Response from Puneet on 14 May 2024
Hello HeatherThank you for taking the time on giving us the review and Much appreciated feedback We hope to see you again soon!

4/10 Poor

Brent

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disappointed the breakfast was not complimentary
Stayed 1 night in May 2024
Response from Puneet on 14 May 2024
Hello BrentThank you for taking the time on giving us the review and we do appreciate your feedback!

10/10 Excellent

Manjot

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Puneet on 14 May 2024
Hello ManjotThank you for taking the time on giving us the review and with perfect score.We hope to see you again soon!

10/10 Excellent

Geraldine

Travelled with family
Liked: Amenities
All staff was so friendly and talkative. The room was so clean and comfortable. We enjoyed everything about our stay. It was so quiet we slept really good. Definitely recommend this hotel!!
Stayed 1 night in May 2024
Response from Puneet on 14 May 2024
Thank you so much Geraldine, for such a great review and kind words!We really appreciate your feedback and glad to hear that your enjoyed your stay with us!We hope to see you again soon!

2/10 Terrible

Uday

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I was lied by expedia that breakfast and parking are included. The property told me i have to pay extra for both of them.
Stayed 1 night in May 2024
Response from Puneet on 14 May 2024
We do apologize if there was any miscommunication in regards to Breakfast or Parking charges but when the reservation was booked online, email confirmation was sent out which transcripts everything, as well as hotel amenities are listed online on hotel website as well.But we do appreciate your feedback !

6/10 Okay

Dione

Travelled with partner
Disliked: Staff & service, amenities
They are allowing kids to play around in the hallway, you could hear people passing by. There was also a man who suddenly trying to open our room at 7am during our 2nd day. We we reported it with the helpdesk, he does not seem to care. Probably it was of the customers who check in and got lost. If the door does not want to open why in the first place forcing it so uou could enter. The only good thing about the hotel is its nearby and walkable with the clifton hill pass, and Njagara falls.
Stayed 3 nights in May 2024
Response from Puneet on 14 May 2024
Hello Dione,We really like to apologize for the inconvenience that you had to face during you stay and thank you for the feedback, we appreciate it!

10/10 Excellent

Vishnu

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was nice and clean. Definitely stay there again.
Stayed 1 night in May 2024
Response from Front desk - Celina on 23 May 2024
Thank you for staying with us . Appreciate your feedback.

10/10 Excellent

Abhijit

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Was a great place to stop by overall. Some things I feel like could be modernized/updated however it didn’t negatively affect the experience. All in all, I would come back and would recommend to anyone looking for a convenient and affordable place to stay.
Stayed 1 night in May 2024
Response from Puneet on 14 May 2024
Thank you so much Abhijit for a great review! We really appreciate your feedback and kind words!And yes! we love to see you back soon!

10/10 Excellent

Yik-Ching

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and spacious room, walkable to major attractions, a good value hotel.
Stayed 1 night in May 2024
Response from Puneet on 14 May 2024
Hello Yik-ChingThank you for taking the time on giving us the review and with perfect score.We hope to see you again soon!

8/10 Good

Kimberley

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is quite nice and located above Clifton hill but a little scetchy up above
Stayed 1 night in May 2024
Response from Puneet on 14 May 2024
Hello KimberleyThank you for taking the time on giving us the review and much appreciated feedback We hope to see you again soon!

10/10 Excellent

Nadia

Liked: Cleanliness
Stayed 1 night in May 2024
Response from Puneet on 14 May 2024
Hello NadiaThank you for taking the time on giving us the review and with perfect score.We hope to see you again soon!

8/10 Good

Wattana

Liked: Cleanliness, staff & service, property conditions & facilities
I don't like the musty smell.
Stayed 1 night in May 2024
Response from Celina -Front desk on 12 May 2024
Wish you had brought it to our attention.

10/10 Excellent

Lucila

Liked: Amenities
The hotel is very clean although old building.Our room is spacious too
Stayed 1 night in May 2024
Response from Celina -Front desk on 12 May 2024
Thank you for your feedback.

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from Celina -Front desk on 12 May 2024
Thank you for your feedback.

8/10 Good

Brie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay for the price with kids
Stayed 2 nights in May 2024
Response from Celina -Front desk on 12 May 2024
Thank you for staying with us.

6/10 Okay

Mandy

Travelled with family
Disliked: Property conditions & facilities
Property needs better upkeep. Elevator was a bit of a scare. It moved quite a lot.
Stayed 1 night in Apr 2024
Response from Celina -Front desk on 12 May 2024
We are constantly upgrading our property. Your concerns are noted.

6/10 Okay

Stephen

Travelled with partner
Liked: Staff & service
Great location being less than a block from the parkway. Rooms are older and small and the place definitely shows its age. The staff were very friendly and quick on check in! For $100 a night in Niagara Falls less than a block from the parkway I won’t complain at all.
Stayed 1 night in May 2024
Response from Celina -Front desk on 12 May 2024
Thank you for taking the time to write a review.

10/10 Excellent

JOANNA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you for the early check in, friendly front desk, clean, good water pressure, excellent location.
Stayed 1 night in May 2024
Response from Celina -Front desk on 12 May 2024
Thank you for being our guest. Appreciate your feedback.

10/10 Excellent

ELISA D.

Close to everything. I wish it comes with safe in closet
Stayed 1 night in May 2024
Response from Celina -Front desk on 12 May 2024
Thank you for your feedback. We have safes at the front desk.

10/10 Excellent

Michelle

Liked: Staff & service
Stayed 1 night in May 2024
Response from Celina -Front desk on 12 May 2024
Thank you for your feedback.

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Celina -Front desk on 12 May 2024
Thank you for your feedback.

10/10 Excellent

Jason

Stayed 1 night in May 2024

8/10 Good

Alexander

Stayed 2 nights in Apr 2024

8/10 Good

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds were not the greatest. The beds were hard and worn in. But were clean. The overall place was clean and staff were very friendly and breakfast was hot fresh and very good. The hotel was very convenient and greg frewin magic show was just next door. Overall the hotel was good
Stayed 2 nights in Apr 2024
Response from Puneet on 2 May 2024
Thank you so much Lisa for taking the time on giving us the review and much appreciated feedback.We hope to see you again soon

10/10 Excellent

Mackenzie

Liked: Cleanliness, staff & service, property conditions & facilities
Only downfall was paying for parking
Stayed 1 night in Apr 2024
Response from Puneet on 30 Apr 2024
Thank you MackenzieFor taking the time on giving us the review and much appreciated feedback!We hope to see you again soon.

10/10 Excellent

Sulaiman

Stayed 1 night in Apr 2024

8/10 Good

Teresa

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The room was clean, however they did not provide a microwave, which we usually find in most places we stay at. Although they told us after the fact that we could have asked for one or used the one in the cafeteria, we were not informed of this fact upon arrival
Stayed 1 night in Apr 2024
Response from Puneet on 30 Apr 2024
Hi Teresa,We really like to apologize about any confusion regarding with room and microwave. But the room type we received for the reservation doesn't come with microwave and as sent out as in the confirmation of the reservation.But really appreciate your feedback and taking the time on giving us the reviewWe hope to see you again soon

10/10 Excellent

Samuel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very courteous and professional. They do go out of their way to help you. They are also willing to work with you in many ways. I greatly appreciate the staff. I will definitely come back here.
Stayed 4 nights in Apr 2024
Response from Puneet on 30 Apr 2024
Thank you so much Samuel for the review and kind words for our staff!We really appreciate your feedback and glad to hear that your stay with was excellent!We hope to see you again soon!

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A great spot to stay thats just a short walk from Clifton Hill.
Stayed 3 nights in Apr 2024
Response from Puneet on 30 Apr 2024
Thank you MichaelFor taking the time on giving us the review and much appreciated feedback!We hope to see you again soon.

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Puneet on 30 Apr 2024
Thank you Karen!For taking the time on giving us the review and much appreciated feedback!We hope to see you again soon.

10/10 Excellent

Tanya

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Area a little sketchy till you get to Clifton Hill which is only a block or 2 away Our first room had ants!! But they graciously gave us another room
Stayed 1 night in Apr 2024
Response from Puneet on 30 Apr 2024
Thank you TanyaFor taking the time on giving us the review and much appreciated feedback!We hope to see you again soon.