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Ulasan untuk Fairfield by Marriott Niagara Falls, Canada

2.5 out of 5
Fairfield by Marriott Niagara Falls, Canada
5257 Ferry St, Niagara Falls, ON

Ulasan

8,4

Sangat Baik

Penilaian 10 - Sangat Bagus. 478 dari 964 ulasan" "
Penilaian 8 - Bagus. 313 dari 964 ulasan" "
Penilaian 6 - Cukup Baik. 86 dari 964 ulasan" "
Penilaian 4 - Buruk. 55 dari 964 ulasan" "
Penilaian 2 - Sangat Buruk. 32 dari 964 ulasan" "

8,8/10

Kebersihan

8,8/10

Staf & layanan

8,2/10

Fasilitas

8,6/10

Kondisi & fasilitas properti

8,4/10

Ramah lingkungan

Ulasan

4/10 Buruk

Arun

Bepergian bersama keluarga
Disukai: Fasilitas
Tidak Disukai: Kebersihan, staf & layanan
- Free BreakFast was great - Staff at the reception was rude and treats guest with differently
Menginap 2 malam pada bulan Mei 2024
Tanggapan dari Scott, Hotel Manager pada tanggal 22 Mei 2024
Thank you so much for taking the time to provide your feedback regarding your recent stay, we appreciate it. I do apologize that you experienced issues with our front desk staff. I have forwarded your feedback to the front desk manager for immediate review.

8/10 Bagus

Dorothy

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Staff was very friendly and helpful. Breakfast could have been better with more variety and fresh fruit. Not enough hooks/towel bars for a family of 4. Great location. Walkable to all the attractions.
Menginap 3 malam pada bulan Mei 2024
Tanggapan dari Scott, Hotel Manager pada tanggal 22 Mei 2024
Thank you so much for sharing your feedback with us regarding your stay. I am so glad to see that you enjoyed your time with us and look forward to having you as our guest again soon!

8/10 Bagus

anny

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The stay is very comfortable, the staff are very nice and location is minutes from attraction.
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Brian pada tanggal 21 Mei 2024
Thanks for the review! We hope to see you again.

6/10 Cukup Baik

UMESH

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Near Proximity to Niagara Falls & Good Restaurants nearby!!
Menginap 2 malam pada bulan Mei 2024
Tanggapan dari Brian pada tanggal 21 Mei 2024
Thanks for the review! We hope to see you again.

10/10 Sangat Bagus

Omar

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The staff was nice the location is perfect
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Scott, Hotel Manager pada tanggal 22 Mei 2024
Thank you so much for sharing your feedback with us regarding your stay. I am so glad to see that you enjoyed your time with us and look forward to having you as our guest again soon!

10/10 Sangat Bagus

Siju

Menginap 2 malam pada bulan Mei 2024
Tanggapan dari Scott, Hotel Manager pada tanggal 22 Mei 2024
Thank you so much for sharing your feedback with us regarding your stay. I am so glad to see that you enjoyed your time with us and look forward to having you as our guest again soon!

8/10 Bagus

richard

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
great breakfast. quiet, clean close to casino and Clifton Hill amusement area. walkable
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Brian pada tanggal 21 Mei 2024
Thanks for the review! We hope to see you again.

10/10 Sangat Bagus

Yu-Wen

Bepergian bersama keluarga dan anak
Disukai: Staf & layanan, kondisi & fasilitas properti
TV turned on by itself in the middle of the night, so sleep wasn’t great. Found hair on the countertop and blood stain on the duvet. Breakfast was good and staff were friendly.
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Brian pada tanggal 21 Mei 2024
Sorry for the TV issues. Did you bring these concerns to the front desk so we could fix them?

10/10 Sangat Bagus

Mylene

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Brian pada tanggal 19 Mei 2024
Thanks for the review! We hope to see you again.

10/10 Sangat Bagus

dilish

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Brian pada tanggal 19 Mei 2024
Thanks for the review! We hope to see you again.

10/10 Sangat Bagus

Vicki

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Clean and a comfortable stay. Front desk staff was very friendly and helpful. Short walk to all the restaurants and attractions. I would stay here again if in Niagara.
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Hotel Manager pada tanggal 15 Mei 2024
Thank you so much for your review, we appreciate your valuable feedback. I look forward to having you back again should your travels bring you back to the area.

8/10 Bagus

Dilip

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
It was clean.
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Hotel Manager pada tanggal 15 Mei 2024
Thank you so much for your review, we appreciate your valuable feedback. I look forward to having you back again should your travels bring you back to the area.

8/10 Bagus

Satoshi

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
No comment
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Brian pada tanggal 11 Mei 2024
Thanks for the review! We hope to see you again soon.

10/10 Sangat Bagus

David

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I liked that it was close and I could walk to places easily but I didn’t really like the $25 parking fee per day
Menginap 3 malam pada bulan Mei 2024
Tanggapan dari Hotel Manager pada tanggal 10 Mei 2024
Thank you so much for sharing your feedback with us regarding your stay. I am so glad to see that you enjoyed your time with us and look forward to having you as our guest again soon!

10/10 Sangat Bagus

Dina

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
upon arrival checking in was bit busy and only one person was doing the check-ins. Very clean environment. Swimming pool was nice and warm with towels provided. Get charged for car parking and accessible. Room was clean with very comfortable beds and spacious for 2 adults and 2 children with a stroller. Breakfast is included with different variety for all ages to eat from. Overall, our stay was great and we loved staying at the hotel. Definitely, we will be staying there again.
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Brian pada tanggal 11 Mei 2024
Thanks for the review!! We are glad your experience at the hotel was a good one. We hope your next stay will be with us again.

10/10 Sangat Bagus

Woojin

Bepergian dalam rombongan, Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
ok
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Hotel Manager pada tanggal 3 Mei 2024
Thank you so much for sharing your feedback with us regarding your stay. I am so glad to see that you enjoyed your time with us and look forward to having you as our guest again soon!

10/10 Sangat Bagus

Daniel

Bepergian bersama teman, Bepergian bersama keluarga dan anak, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Rooms seemed to be newly renovated.
Menginap 2 malam pada bulan April 2024
Tanggapan dari Brian pada tanggal 1 Mei 2024
Thanks so much for the review! Hope you will stay with us again.

10/10 Sangat Bagus

Tanishq

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
We had a lovely stay here, would definitely stay with Fairfield by Marriott again!
Menginap 2 malam pada bulan April 2024
Tanggapan dari Brian pada tanggal 1 Mei 2024
Thanks so much for the review! Hope you will stay with us again.

10/10 Sangat Bagus

Xiaoying

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Parking not free
Menginap 1 malam pada bulan April 2024
Tanggapan dari Brian pada tanggal 29 Apr 2024
Thanks for the review! We are glad your stay was enjoyable. Hope to see you again on your next visit.

8/10 Bagus

Ana, Tuxtla Gutierrez

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Me gustó mucho la ubicación y el desayuno muy completo
Menginap 1 malam pada bulan April 2024
Tanggapan dari Brian pada tanggal 29 Apr 2024
Thanks for the review! We are glad your stay was enjoyable. Hope to see you again on your next visit.

8/10 Bagus

Md Yasir

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Nice place.
Menginap 1 malam pada bulan April 2024
Tanggapan dari Scott, Hotel Manager pada tanggal 10 Mei 2024
Thank you so much for sharing your feedback with us regarding your stay. I am so glad to see that you enjoyed your time with us and look forward to having you as our guest again soon!

2/10 Sangat Buruk

Xichen

Menginap 1 malam pada bulan April 2024
Tanggapan dari Scott, Hotel Manager pada tanggal 17 Mei 2024
Thank you for your feedback regarding your recent stay with us. I apologize that your experience was not as you had expected. Please call me directly to discuss what issues you faced during your stay.

8/10 Bagus

Patricia

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan April 2024
Tanggapan dari Brian pada tanggal 29 Apr 2024
Thanks for the review! We are glad your stay was enjoyable. Hope to see you again on your next visit.

10/10 Sangat Bagus

Michelle

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
They had a great free breakfast every morning. The pool area was super clean and it was heated 😀😀😀. A block away from Clifton Hill and all the attractions. Lovely staff.
Menginap 2 malam pada bulan April 2024
Tanggapan dari Hotel Manager pada tanggal 27 Apr 2024
Thank you so much for sharing your feedback with us regarding your stay. I am so glad to see that you enjoyed your time with us and look forward to having you as our guest again soon!

6/10 Cukup Baik

Promise

Bepergian dalam rombongan
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
It was okay but there’s room for improvement
Menginap 3 malam pada bulan April 2024
Tanggapan dari Hotel Manager pada tanggal 27 Apr 2024
Thank you so much for sharing your feedback regarding your stay, we appreciate it. Your feedback helps us to create the best guest experience possible. We are always looking for ways to improve our guests experience to deliver the best forms of customer service possible. I do hope to have you back should your travels bring you back to the area.

10/10 Sangat Bagus

ye

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Convenient for my whole family.
Menginap 1 malam pada bulan April 2024
Tanggapan dari Hotel Manager pada tanggal 26 Apr 2024
Thank you so much for sharing your feedback with us regarding your stay. I am so glad to see that you enjoyed your time with us and look forward to having you as our guest again should your travels bring you back to the area.

10/10 Sangat Bagus

Aditya

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan April 2024
Tanggapan dari Hotel Manager pada tanggal 26 Apr 2024
Thank you so much for sharing your feedback with us regarding your stay. I am so glad to see that you enjoyed your time with us and look forward to having you as our guest again should your travels bring you back to the area.

8/10 Bagus

Afua

Bepergian bersama keluarga
The bed was very comfortable, when we checked in the people before us left their dirty towels and the hotel forget to remove it so I didn’t like that.
Menginap 2 malam pada bulan April 2024
Tanggapan dari Brian pada tanggal 29 Apr 2024
Thanks for the review! We are glad your stay was enjoyable. Hope to see you again on your next visit.We are sorry to hear about the left towels. Thank you for letting us know.

10/10 Sangat Bagus

Rick

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Clean and good breakfast
Menginap 2 malam pada bulan April 2024
Tanggapan dari Hotel Manager pada tanggal 25 Apr 2024
Thank you so much for sharing your feedback with us regarding your stay. I am so glad to see that you enjoyed your time with us and look forward to having you as our guest again should your travels bring you back to the area.

10/10 Sangat Bagus

Thomas

Menginap 1 malam pada bulan April 2024
Tanggapan dari Hotel Manager pada tanggal 15 Mei 2024
Thank you so much for your review, we appreciate your valuable feedback. I look forward to having you back again should your travels bring you back to the area.

10/10 Sangat Bagus

John

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Close to all the attractions... Staff was very friendly and helpful. Fernando was very helpful. John M.
Menginap 3 malam pada bulan April 2024
Tanggapan dari Brian pada tanggal 22 Apr 2024
Thanks for the review! We are glad your stay was enjoyable. Hope to see you again.

10/10 Sangat Bagus

Emma

Menginap 3 malam pada bulan April 2024
Tanggapan dari Hotel Manager pada tanggal 15 Mei 2024
Thank you so much for your review, we appreciate your valuable feedback. I look forward to having you back again should your travels bring you back to the area.

10/10 Sangat Bagus

Yvonne

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The rooms are really nice and we enjoyed the complimentary breakfast. We will definitely stay here again
Menginap 1 malam pada bulan April 2024
Tanggapan dari Brian pada tanggal 22 Apr 2024
Thanks for the review! We are glad your stay was enjoyable. Hope to see you again.

10/10 Sangat Bagus

Wenyu

Bepergian bersama keluarga dan anak, Bepergian bersama keluarga
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Very good experience
Menginap 1 malam pada bulan April 2024
Tanggapan dari Brian pada tanggal 22 Apr 2024
Thanks for the review! We are glad your stay was enjoyable. Hope to see you again.

10/10 Sangat Bagus

Bahman

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Walkable distance to a lot of places
Menginap 1 malam pada bulan April 2024
Tanggapan dari Brian pada tanggal 22 Apr 2024
Thanks for the review! We are glad your stay was enjoyable. Hope to see you again.

6/10 Cukup Baik

John

Good location
Menginap 2 malam pada bulan April 2024
Tanggapan dari Brian pada tanggal 21 Apr 2024
Thanks for the review. We hope you will stay with us again. Any concerns, please tell us to improve the rating.

8/10 Bagus

Ban

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan April 2024
Tanggapan dari Brian pada tanggal 21 Apr 2024
Thanks for the review! We hope you stay with us again.

8/10 Bagus

Beverly

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
A nice hotel. They have recently renovated. Can easily walk to many of the attractions.
Menginap 1 malam pada bulan April 2024
Tanggapan dari Brian pada tanggal 20 Apr 2024
Thanks for the review! We hope the next stay will be with us.

10/10 Sangat Bagus

Edith

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Staff helpful , clean
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Brian pada tanggal 20 Apr 2024
Thanks for the review! We hope the next stay will be with us.

8/10 Bagus

Jiongye

Menginap 1 malam pada bulan April 2024
Tanggapan dari Brian pada tanggal 20 Apr 2024
Thanks for the review! We hope the next stay will be with us.

10/10 Sangat Bagus

Laura

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Beautiful place , clean room !Breakfast included helps alot
Menginap 2 malam pada bulan April 2024
Tanggapan dari Brian pada tanggal 15 Apr 2024
Thanks for the review! We hope to see you again.

6/10 Cukup Baik

Shu

Tidak Disukai: Staf & layanan
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Brian pada tanggal 15 Apr 2024
Thanks for the review. We hope you will stay with us again. If there were any issues during your stay please let us know.

10/10 Sangat Bagus

Chanice

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great hotel with friendly staff, had an amazing stay and loved how close it was to all the restaurants and attractions while still being far away enough so that there wasn't constant noise. The on-site laundry and microwave in the room were super useful!
Menginap 4 malam pada bulan April 2024
Tanggapan dari Scott, Hotel Manager pada tanggal 13 Apr 2024
Thank you so much for sharing your feedback with us regarding your stay. I am so glad to see that you enjoyed your time with us and look forward to having you as our guest again should your travels bring you back to the area.

8/10 Bagus

Darby

Menginap 1 malam pada bulan April 2024
Tanggapan dari Hotel Manager pada tanggal 3 Mei 2024
Thank you so much for sharing your feedback with us regarding your stay. I am so glad to see that you enjoyed your time with us and look forward to having you as our guest again soon!

8/10 Bagus

Brravein

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very nice inn, newly renovated and helpful staff. My stay here was peaceful and nice.
Menginap 2 malam pada bulan April 2024
Tanggapan dari Scott, Hotel Manager pada tanggal 12 Apr 2024
Thank you so much for sharing your feedback with us regarding your stay. I am so glad to see that you enjoyed your time with us and look forward to having you as our guest again should your travels bring you back to the area.

4/10 Buruk

Jose, Toronto

By the time we arrived - 5pm the rooms had not yet been made Later, when we got back into the room, there were used towels in the floor, we were not sure if the sheets had been changed and the washroom was clearly not cleaned
Menginap 2 malam pada bulan April 2024
Tanggapan dari Scott, Hotel Manager pada tanggal 12 Apr 2024
Thank you so much for your feedback, I appreciate it. I do apologize for any inconvenience you endured during your stay. I have forwarded your concerns to the Housekeeping Manager for immediate attention. I do hope that you would give us another try to be able to show you that this is an isolated situation.

10/10 Sangat Bagus

Manish

Disukai: Kebersihan
Menginap 1 malam pada bulan April 2024
Tanggapan dari Brian pada tanggal 8 Apr 2024
Thanks for the review! We hope to see you again.

6/10 Cukup Baik

Phyllis

Disukai: Fasilitas, kondisi & fasilitas properti
Staff & service: I forgot to check her name. She was the same (big and tall) lady who happened to check me in and out at the front desk. Her attitude was matter-of-fact and made me feel unwelcome. All staff served in the breakfast room are nice, helpful, and friendly. Cleanliness: My room was not very clean; White tissue crumbs were behind the entry door, and finger marks were shown on the dark wooden desk. Somehow, they cleaned my room a day before I checked out. I think it was not worth the effort.
Menginap 3 malam pada bulan Maret 2024
Tanggapan dari Scott, Hotel Manager pada tanggal 5 Apr 2024
I am so sorry that your stay was not as you had expected. I have forwarded your concerns to the appropriate Team Leaders to ensure these issues do not occur again.

10/10 Sangat Bagus

Sherri, Brewerton

Bepergian bersama keluarga
Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
Walking distance to falls was about 20 minutes. Parking was $25/night. Rooms were good size & good hot breakfast.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Scott, Hotel Manager pada tanggal 5 Apr 2024
Thank you so much for sharing your feedback regarding your stay with us. I am so glad to see that you enjoyed your time here and look forward to having you back should your travels bring you back to the area.

6/10 Cukup Baik

Hafeez, Woodbrook

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I'd stay here again ...
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Front Desk pada tanggal 2 Apr 2024
Thanks for staying with us. We appreciate your feedback!