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"Amazing "

"The staff was phenomenal, as well as the activities and food."

"Balcony view was excellent"

"The rooms are outdated and really dusty, amazing staff and quality food I must say really wish there was a wider variety especially during breakfast other wise I had a wonderful experience especially at the jerk hut."

"Lots of seating by the pool and love that there’s a adults pool with a bar "

"Great service"

"This resort is fairly new, great getaway experience. Staff was excellent I absolutely loved everyone!!!"

"Our stay at Princess Senses The Mangrove was nothing short of amazing. My husband, sister-in-law, and I came to celebrate both of us turning 50 this year, and it turned into one of the best trips we’ve ever taken. We’ve visited many all-inclusive resorts, but this one is by far the best—the people, food, and property all exceeded our expectations. From the moment we arrived, Vanton in the main lobby made us feel so welcome. The food was outstanding, with Kanye at the Food Market and Lamont at El Delirio providing excellent service. The Platinum experience truly elevated our stay—Savannah (concierge) was incredible, and our butlers Rajuan and Glaister went above and beyond every day. Teanna and Trevoy at the Platinum Restaurant were also fantastic. The spa team—Caulette, Cherry, and Brittney—gave us such relaxing treatments. Jodadene kept the pool atmosphere fun, and the entertainment team—Dalette Shantal (Berry), Destiny, and Daniel (Situation)—were full of energy and made each day memorable. Even the gym, thanks to Daniel, was top-notch. We highly recommend this resort and are already planning our return next year!"

"Not one single hotel employee knew the wifi password. It was awful! How do the employees who work there everyday not know that answer? Very bad. Perhaps I have been spoiled at other all-inclusive resorts but this place didn’t have good seafood options! Really it lacked variety from breakfast to lunch and lunch to dinner. I paid $300 to upgrade our room and it didn’t feel that fancy! My family is from Jamaica and while we were there visiting one of my family members got into an accident as they were bringing us back to thee resort after dinner in Montego Bay… the car was drivable but it was late at night…I wanted my aunt to be comfortable. So I got her a room at the same hotel. I checked her in around 1130pm Monday and checked out was Tuesday 11am. They charged me $576 for that room. The closest hotel was Riu and it was too far to drive. I know they swindled me bad. The room was not worth $576. I have another trip booked for my daughter’s 30th birthday at this hotel in July!!! I wish I could cancel it! I think you can get a better hotel for the money! I know you can. My family and I also had plans to visit in November for Thanksgiving booking 12 rooms total; I axed those plans the moment I checked out and we’ve now chosen a different hotel! The food and the employees lack of knowledge and the remote proximity to other cities makes this resort a 3 star max for me! If you are thinking about booking this hotel I would encourage you to explore options 1st"