"we were put in the wrong room 2 times. elevators were not working while we were there, had to walk up and down 4 flights of steps every time we left or came back. they had a massive issue with key cards, lots of people were locked out of their rooms including us. we were given a master key card to go in our room, but the woman who gave us the master key did not even ask our name or our room number, huge security issue. how many people did they give access to every room in the building? there was no toilet paper or hand soap in the lobby bathroom for 2 days straight which was obviously a problem when i was locked out of my room and had to use the bathroom. more petty, but still a problem, the tv didn’t work in our room. there was a woman in the lobby complaining that she was standing there for 2 hours waiting for help. and another woman said she was given keys to a room to check in, and someone was still staying in that room. property claims they had 10 housekeepers quit and walk out, all in 1 day, but that doesn’t explain or justify all the issues they had. also, how bad of a company do you have to be to have 10 people walk out at once? terrible experience."
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