North London hotel guide. Mandarin Oriental Hotel Group hotel in North London, London

"The staff and main floor were excellent. The room left a lot to be desired. Stained floors and a broken sink greeted us. The bed was fine and it was mostly quiet. Disappointed in the room quality but the rest is fine. "

"Staff was awful the room was filthy. Loved the location but everything else was awful. Never staying here again no matter how convenient everything was"

"What a disappointing hotel. When I booked on hotels.com it looked a rather nice property and when I got there it was a 1970s building with the matching interior that's dated. The room has damaged/ worn furniture and the bathroom was very dirty. Also the hotel stairways stank of blocked toilets . The breakfast was not as described or shown.. sausages not nice and the no hash browns and not enough cereals for children. Staff don't know how to clean and if they are investing in a refit program they need to train the staff to clean properly. "

"Simple and small room but room is clean. Staff are nice and polite. Not far from underground train and convenient to go around city London."

"Overall a very good hotel. Lighting system in rooms very confusing. I would have liked lobby coffee in the morning and an earlier start to breakfast (currently 7 am). Breakfast buffet is good. Small hotel cafe mediocre at best."

"Room was dirty, suspicious stains in odd places. Brown/red stain on curtains and near bottom of mattress. No A/C, fan was included in closet but coated in dust. Toilet would not flush most of the time, occasionally it succeeded. Random food on the floor of lobby. Based on above experience, did not order their breakfast."

"The room was clean and spacious. The only improvement would have been a kettle to make a hot drink. "

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"Excellent breakfast and the food from room service was amazing. Location and cleanliness also fabulous"