Northwest El Paso hotel guide. La Quinta Inn & Suites hotel in Northwest El Paso, El Paso

"Beautiful rooms and great staff. "

"No internet or TV, room had one towel for the two of us but water was nice and hot, a dog must have been locked in bathroom as it had scratched up the entire door. Bed was comfortable but room was “tired”."

"Greta service"

"The staff at the front desk were rude. I couldn't understand his english I don't have a problem with different cultures but over the phone I couldn't make out what he was saying. My wife pulled up and DID NOT like the look of the place. So, I had to rebook at SPARKS Hilton down the St. I looked at the reviews online and they were horrible ALL 1 & 2 stars, nax 3 stars. And the fact that they asked for a $100 CASH deposit was off putting. My wife traveling alone with our babies could not stay there. I had to rebook at another hotel (I have proof, for same day and time, stamped). Called for a refund and was given a hard time about that...Yes I found a great deal! but, BIG, BIG mistake. Had I would have been present there with her MAYBE this location would have been fine. This LOCATION was SKETCHY for a woman traveling alone. I am requesting a FULL REFUND! On top of ALL this we had a medical emergency that your STAFF cared nothing about. You guys need customer service training, speech and phone etiquette training and a make over of clean dishes, sheets and fresh paint along with a bombing roaches have been reported. . "

"100% would stay here again. Clean and comfortable place to stay in El Paso. Only issue was the cable tv didn’t really work properly but that wasn’t a huge deal for me. "

"Nice room. Colleen’s, no ice machine, average breakfast "

"Everything was good."

"This was a really nice hotel and staff were helpful."

"Went through two rooms before the third one was ready and acceptable - cleaned and not having just been painted. Staff was courteous and friendly. I expected the sofa bed to be better, our child slept better on the floor. The sheets were not up to par. Good breakfast."