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Thank you very much for staying at Via Inn Shinsaibashi.The twin type is a spacious room so you will be able to spend your time comfortably.looking forward to your next visit.
Thank you for using Via Inn Shinsaibashi.There are restaurants and department stores nearby, making it very convenient for shopping and eating.It is also recommended for sightseeing as it is close to the station.Please use our hotel again when you come to Osaka.I look forward to meeting you.Via Inn Shinsaibashimanager
8/10 Good
Hing
17 Oct 2023
Hing
Stayed 6 nights in Oct 2023
Response from Via Inn Shinsaibashi Manager on 6 Nov 2023
Thank you for using Via Inn Shinsaibashi.We are very happy that you chose our hotel from among many hotels.I'm glad that you were satisfied with your stay.Please be sure to visit us again when you travel to Osaka.I look forward to meeting again.Via Inn Shinsaibashimanager
Great value for money. Staff are very helpful and polite
chan
Stayed 3 nights in Oct 2023
Response from Via Inn Shinsaibashi Manager on 12 Oct 2023
Thank you very much for staying at Via Inn Shinsaibashi.We are glad that you were satisfied with the service provided by our staff.If you have the opportunity to stay again, please use our hotel again.We look forward to seeing you again.
8/10 Good
Annabelle
29 Jun 2023
Annabelle
Stayed 6 nights in Jun 2023
Response from ヴィアイン心斎橋 支配人 on 19 Jul 2023
Thank you for staying at Via Inn Shinsaibashi this time.We are looking forward to seeing you again.
Close by transit and shopping area. Great location and service. Will return for another trip!
Steven
Stayed 4 nights in Apr 2023
Response from ヴィアイン心斎橋 支配人 福嶋 スタッフ 西 on 15 May 2023
Thank you for staying at Via Inn Shinsaibashi this time. Our hotel is convenient and easy to reach sightseeing spots. We apologize for the inconvenience caused by the cleaning. We will share it with the cleaning staff and try to improve it. We are looking forward to seeing you again. Via Inn Shinsaibashi Manager
Great location, convenience store right outside, 2 minute walk from shinsaibashi station, lots of shopping in the area, great variety of food in the area, and plenty of tourist attractions to see. Some staff do know English and they also have a pocket translator if they do not.
Mark
Stayed 27 nights in Mar 2023
Response from Via Inn Shinsaibashi Manager on 24 Apr 2023
Thank you for staying at Via Inn Shinsaibashi this time.We appreciate the convenience of transportation to business districts and sightseeing spots, so when you come to Osaka Shinsaibashi, we would appreciate it if you would consider staying at our hotel and Via inn Prime Shinsaibashi Yotsubashi.
Response from Via Inn Shinsaibashi Manager on 26 Feb 2023
Thank you for stay Via Inn Shinsaibashi.I am very happy to receive a high evaluation of the review while you are busy.We will continue to strive to improve our services so that you can stay comfortably in the future.We are looking forward to seeing you again.Via Inn Shinsaibashimanager
Great facility and clean. Good amenities and friendly staff.
Nevin
Stayed 4 nights in Jan 2023
Response from Manager Fukushima on 29 Jan 2023
Thank you for staying at our hotel.In addition, it is an honor to receive words of praise.We will continue to aim for a good hotel.Via Inn ShinsaibashiManager Fukushima
Very good cost value ratio, convenience location!!
Alvin
Response from ヴィアイン心斎橋 支配人 福嶋 スタッフ 尾川 on 9 Jan 2023
Thank you for staying at Via Inn Shinsaibashi this time.I am very happy that you liked the location.Please use our hotel when you come to Osaka again for sightseeing.Thank you for your review.Via Inn ShinsaibashiManager FukushimaStaff Ogawa
8/10 Good
Shuk Mei
30 Dec 2022
Liked: Cleanliness, staff & service
Stayed for 2 nights. Small room for individual which was expected and common. Very convenient location just a minutes away from metro and Shinsaibashi shopping areas and America Village. 7-11 downstairs.
Shuk Mei
Response from ヴィアイン心斎橋 支配人 福嶋 スタッフ 今村 on 30 Dec 2022
Thank you very much for staying at Via Inn Shinsaibashi this time.The hotel is located a 5-minute walk from Shinsaibashi Station on the Midosuji Subway Line, and is within a 5-minute walk from the sightseeing spot Americamura.There is also a convenience store on the first floor, which has been well received.We look forward to having you stay at our hotel next time.Via Inn ShinsaibashiManager FukushimaStaff Imamura
The location was excellent. Given the COVID situation the hotel was adequately prepared to assure safety and cleanliness. The room was quite small for the two of us with three suitcases but we managed as the location was ideal to go for long walks during the quarantine period.
Good location in the middle of Shinsaibashi. Every where is within walk and is just a 2min walk to the Shinsaibashi Metro. The only down-point is the breakfast which could be better.
Stayed there for 2 nights . It is a decent hotel situated literally at Shinsaibashi very convenient to shopping and dining . And it is within walking distance to Namba Train station . Check in was quick and hotel staff were very helpful giving directions . The room is equipped with everything you need though small . But it is Japan , then it is bearable . The breakfast included is awesome with something for everyone .
The room was cosy for 2 people. Loved the breakfast buffet. Fresh towels and toiletries were provided daily which was a pleasant surprise for us. The location of the hotel is perfect as it is very close to the metro and also the shopping district! 7-11 is also on the ground floor so you can satisfy your late night hunger pangs. Definitely recommend Via Inn to everyone who is looking for a comfortable, accessible and affordable stay :)
nur farhani
Stayed 4 nights in Oct 2019
Response from VIA INN Shinsaibashi on 20 Nov 2019
Thank you for stay VIA INN Shinsaibashi.
We are proud to have helped you on your journey.
We look forward to seeing you.
The hotel is convenient to many places. The location is superb. The breakfast was great. The room is very clean. It would be nice to have English channels.
CT
Stayed 3 nights in Oct 2019
Response from VIA INN Shinsaibashi on 3 Nov 2019
Thank you for your stay.
Since the hotel is in the center of Osaka, I think it is convenient for moving to various places.
Thank you for your compliments on our room and breakfast.
Requests for English channels are for future reference.
Thank you very much.
This was a very cute boutique hotel. The service was amazing and they even offered free breakfast. the only downside is that the bed was very very hard and uncomfortable. Otherwise the stay was pleasant
Vanessa
Stayed 2 nights in Oct 2019
Response from VIA INN Shinsaibashi on 3 Nov 2019
Thank you for your stay.
It was good to be satisfied with the service and breakfast.
However, it was a pity that the hardness of the bed did not match your taste.
Thank you for posting.
Location very good for access to Shinsaibashi, American mura, Dotonburi (near by, in minutes) and Airport Bus station (15-20 mins. walk). My son and I spent 3 nights and we love the hotel. Convenience store in less than one minute. Modern double bedroom, bright, clean and great breakfast buffet!! We will definitely come back again.
Nina
Stayed 3 nights in Apr 2019
Response from VAIINN Shinsaibashi TSAI on 1 May 2019
Thank you for staying our hotel, and a lot of compliments.
We are very glad that you had a nice staying.
It's an honor.
We are committed to doing better service, and looking forward to seeing you again.
Best regards.
Great little place in middle of busy area of Osaka. Close to everything. Love the breakfast as it's a good starter for the day. Professional and courteous staff. Small rooms though but comfortable.
Wesley
Stayed 3 nights in Apr 2019
Response from VAIINN Shinsaibashi TSAI on 20 Apr 2019
Thank you for staying our hotel. We are glad that you like our room, breakfast, and staff.It is a great honor.
We will continue to provide comfortable accommodation environment.
If you travel to Osaka next time, hope you can choose our hotel again.
We are looking forward to seeing you again.
10/10 Excellent
Verified traveller
28 Mar 2019
Verified traveller
Stayed 6 nights in Mar 2019
Response from VAIINN Shinsaibashi TSAI on 1 May 2019
The location in America-mura was perfect- in the middle of everything. The room was in stellar condition and the staff was always kind and available. There are also many free amenities. This was especially wonderful because I stayed in a hostel for the past two weeks so my rating might be a bit too high but I couldn't see any problems with the stay. It was everything I could ask for!
Kimberly
Stayed 2 nights in Jan 2019
Response from VAIINN Shinsaibashi TSAI on 14 Jan 2019
Thank you for choosing our hotel. We are so glad that you enjoyed your stay. It is a great honor. If you travel to Osaka next time, hope you can choose our hotel again. We are now renewaling our hotel. It will be better than before, and we are willing to help you as we can as possible. We are looking forward to seeing you again.
8/10 Good
Joseph
16 Dec 2018
Liked: Cleanliness, staff & service, room comfort
Joe
Good but small of the room.
Joseph
Stayed 2 nights in Dec 2018
Response from Viainn Shinsaibashi CHOU on 25 Dec 2018
Thank you for your stay. We are glad to see you have a great trip in Osaka. Our hotel has several types of the room. You can reserve different kind of the room at next time.
Thank you for your contribution.
10/10 Excellent
Ka Wai
24 Nov 2018
nice
Ka Wai
Stayed 1 night in Nov 2018
Response from VIA INN Shinsaibashi on 24 Nov 2018
Thank you for your stay.
And thank you for your submission.
Did you enjoy Osaka?
If there is another chance, We are waiting for you.
Response from Viainn Shinsaibashi Shou on 30 Oct 2018
Thank you so much for this review.
We want to wish you a beautiful day and we hope to welcome you back soon.
Thank you and with kind regards,
6/10 Okay
Verified traveller
11 Oct 2018
Liked: Staff & service, room comfort
Close to subway station, shopping street . Need to improve condition of facilities . Staff is very nice .
Verified traveller
Stayed 3 nights in Oct 2018
Response from Viainn Shinsaibashi Shou on 27 Oct 2018
Thank you very much for your great review and the time you took to share this with us.
We are very happy and proud to read that the staff was nice.
We want to wish you a beautiful day and we hope to welcome you back soon.
Thank you and with kind regards,
The location is awesome. Especially for solo trip ,
An Cheng
Stayed 4 nights in Sep 2018
Response from Viainn Shinsaibashi Shou on 27 Oct 2018
Thank you so much for your review.
We want to wish you a nice day and we hope to welcome you back soon. Thank you and with kind regards,
10/10 Excellent
Verified traveller
2 Sep 2018
Nice location. Walking distance to shopping
Clean hotel. Simple breakfast. 5 mins walk from famous shopping district where you can find food like luke lobster, takoyaki balls, etc. 7-11 and yoshinoya is right below hotel.
Verified traveller
Stayed 2 nights in Aug 2018
Response from Viainn Shinsaibashi Shou on 27 Oct 2018
Thank you for the great feedback.
We are very happy to read that you enjoyed your stay.
We want to wish you a nice day and we hope to welcome you back soon.
Thank you and with kind regards,
6/10 Okay
Tom, Tokyo
18 Aug 2018
Disliked: Cleanliness, room comfort
Great location
Great location but the room was tiny, even for Japanese standards.
Tom
Stayed 3 nights in Aug 2018
Response from VAIINN Shinsaibashi NITTA on 31 Aug 2018
Thank you for your stay and posting.
We certainly think that single and double rooms are compact...If you have the opportunity, please try the twin room.
Thank you.
Walls were dirty with something that looks like blood stains and towels also had stain on it. The free Breakfast was good.
Verified traveller
Stayed 1 night in Jul 2018
Response from VAIINN Shinsaibashi NITTA on 12 Aug 2018
Thanks for your posting.
We are sorry for the dirt on the walls and towels.
We are cleaning the towels, but I will be careful when preparing them.
Wall dirt thinks cleaning and wallpaper change.
About breakfast, it was nice to be satisfied.
Thank you for coming to Osaka.
6/10 Okay
Verified traveller
28 Jul 2018
The hotel room is really small but the location to Shinsaibashisuji area is close.
Verified traveller
Stayed 3 nights in Jul 2018
Response from Viainn Shinsaibashi Shou on 27 Oct 2018
Thank you for taking the time to leave us a review.
We are glad to hear that you have enjoyed the location of our hotel within walking distance of the most popular places at Shinsaibashi Area.
In addition, we are sorry that the room size did not meet your expectations.
We want to wish all the best and we hope to welcome you back soon.
Thank you and with kind regards,