Deluxe Japanese Room and Western Style Room, Non Smoking | Desk, laptop workspace, iron/ironing board, free WiFi

Reviews of SARASA HOTEL Dotonbori

3 out of 5
SARASA HOTEL Dotonbori
2-9-6 Shimanouchi, Chou-ku, Osaka, Osaka

Reviews

9.0

Wonderful

Rating 10 - Excellent. 467 out of 818 reviews" "
Rating 8 - Good. 273 out of 818 reviews" "
Rating 6 - Okay. 51 out of 818 reviews" "
Rating 4 - Poor. 14 out of 818 reviews" "
Rating 2 - Terrible. 13 out of 818 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities
Washroom had an unpleasant odour that wouldn’t go away.
Stayed 4 nights in Apr 2024

10/10 Excellent

Benedict

Liked: Amenities
Clean and very accessible to nearby shopping districts
Stayed 1 night in Jan 2024
Response from Chen on 24 Mar 2024
Thank you for your reservationWe hope to see you again.

2/10 Terrible

Nikolas

Travelled with group
Disliked: Cleanliness, property conditions & facilities
Room smelled like mold so we checked the bathroom and found black mold in the shower. Hallway to the room had very dirty carpet and it was just an unpleasant place to stay. Checked out the next day.

8/10 Good

Alain

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

8/10 Good

Anna, Ewa Beach

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near popular Dotonbori. It has all the essentials of a hotel. Easily able to call a taxi as there are plenty around. I like the old style streets and shops.
Stayed 4 nights in Dec 2023

8/10 Good

NINELA

Travelled with family
Liked: Cleanliness, staff & service, room comfort
It is ok for the price with breakfast
It was good. Only the location is not to confortable and easy to the main street and subway station..
Stayed 1 night in Oct 2023
Response from SARASA HOTEL Dotonbori on 14 Nov 2023
Thank you for staying at SARASA HOTEL Dotonbori.We are glad that you were satisfied with your stay.We would be happy if you could use our hotel again when you come to Osaka.SARASA HOTEL Dotonbori.

10/10 Excellent

Apryl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2023
Response from SARASA HOTEL道頓堀 / フロントスタッフ on 17 Aug 2023
Thank you for staying at Sarasa Hotel Dotonbori.We hope you were satisfied with your stay.If you come to Osaka again, I would be happy if you could use our hotel.SARASAHOTEL Dotonbori.

8/10 Good

Ivory

Stayed 5 nights in Jul 2023
Response from SARASA HOTEL道頓堀 / フロントスタッフ on 17 Aug 2023
Thank you for staying at Sarasa Hotel Dotonbori.We hope you were satisfied with your stay.If you come to Osaka again, I would be happy if you could use our hotel.SARASAHOTEL Dotonbori.

8/10 Good

Nicole

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from SARASA HOTEL道頓堀 / フロントスタッフ on 9 Jul 2023
Thank you for staying at SARASAHOTEL Dotonbori this time.Did you enjoy your stay?We hope that this hotel will be a part of your memories.Also, when you come to Osaka, I would be happy if you could stay at SARASAHOTEL Dotonbori.SARASAHOTEL Dotonbori.

10/10 Excellent

Allan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2020
Response from SARASA HOTEL 道頓堀 on 17 Mar 2020
Dear sir/madam Thank you for your stay and evaluation with SARASA HOTEL DOTONBORI. We are very happy to know you spent pleasurable time in your stay. If you have any chance to come to Osaka, we are looking forward to seeing you at our hotel again. Best Regards, SARASA HOTEL DOTONBORI Front / Ishii

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Feb 2020
Response from SARASA HOTEL 道頓堀 on 23 Feb 2020
Dear sir/madam Thank you for your stay and evaluation with SARASA HOTEL DOTONBORI. We are very happy to know you spent pleasurable time in your stay. If you have any chance to come to Osaka, we are looking forward to seeing you at our hotel again. Best Regards, SARASA HOTEL DOTONBORI Front / Ishii

10/10 Excellent

Yinn Shan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great location, good service, cosy room!
Service staff were friendly and helpful with directions and recommendations, breakfast buffet food was amazing, hotel room is cosy and clean with bath tub. I loved my time here!
Stayed 3 nights in Feb 2020
Response from SARASA HOTEL 道頓堀 石本 on 22 Feb 2020
Thank you for staying at SARASA HOTEL Dotonbori this time. Thank you for your warm comments on our services and facilities. We are glad to hear that you have enjoyed your stay. The hotel's breakfast is buffet style and offers dishes that can be enjoyed by international guests. We will continue to provide the best hospitality to our customers. Also, I look forward to seeing you at our hotel if you have the opportunity to be in Osaka.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
The staff seemed to have above and beyond to accommodate me. Even going so far as escorting me to a separate coin laundromat outside the hotel so I could wash my clothes. However, I didn't care for the washing machines provided, in that I spent a good 5 hours trying to do my laundry and putting in money, to find the dryer function on their washer-dryer combo didn't seem to work. Everything's else was great. Thank you to the hardworking staff members of Sarasa Hotel.
Stayed 4 nights in Feb 2020
Response from SARASA HOTEL 道頓堀 on 18 Feb 2020
Thank you very much for using SARASA HOTEL Dotonbori this time. Thank you again for your busy submissions. The staffs are very glad to hear about the customer's comfortable stay. However, we were sorry for the inconvenience to our customers due to our hotel's mainland breakdown. All the staff will try hard so that you can choose SARASAHOTEL Dotongori from now on. We look forward to your next reservation. Thank you very much for your valuable opinions and impressions. SARASAHOTEL Dotonbori Front Maeda

10/10 Excellent

Mark, Plantation

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and room were great, breakfast was also delicious.
Stayed 2 nights in Feb 2020
Response from SARASA HOTEL 道頓堀 / SonTyuki on 11 Feb 2020
Dear Sir, Thank you for staying at SARASA HOTEL DOTONBORI and thank you for your kind comments on our staff service and facilities. We are delighted to know that you had a pleasurable time staying with us. We will continue to make an effort to provide the best service for our guests. We are looking forward to welcoming you on your next stay with us.

10/10 Excellent

Verified traveller

Stayed 7 nights in Feb 2020
Response from SARASA HOTEL 道頓堀 石本 on 14 Feb 2020
この度はSARASAHOTEL道頓堀をご宿泊頂きまして誠にありがとうございます。また。貴重なお時間を割いてのご投稿に重ねてお礼申し上げます。お客様が滞在を楽しんでいただけた様子をお伺いし大変嬉しく存じます。また、大阪にいらっしゃる機会がございましたら私共のホテルでお会いできるのを楽しみにしております。

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are awesome, location is awesome Loved our time at hotel , location is perfect with shops close by
Stayed 6 nights in Jan 2020
Response from SARASA HOTEL Dotonbori on 9 Feb 2020
Thank you for staying at SARASA HOTEL Dotonbori and thank you for your kind reviews on our hotel. Your reviews are very important to us for making better improvements. We are looking forward to welcoming you on your next stay with us. Best regards.

10/10 Excellent

Chi Nam

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020
Response from SARASA HOTEL 道頓堀 / 前田 on 9 Feb 2020
Thank you for using SARASAHOTEL Dotonbori this time. Thank you again for your busy submissions. The staffs are very glad to hear about the customer's comfortable stay. All the staff will try hard so that you can choose SARASAHOTEL Dotongori from now on. We look forward to your next reservation. Thank you very much for your valuable opinions and impressions. SARASAHOTEL Dotonbori Front Maeda

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2020
Response from SARASA HOTEL 道頓堀  on 6 Feb 2020
Dear sir/madam Thank you for your stay and evaluation with SARASA HOTEL DOTONBORI. We are very happy to know you spent pleasurable time in your stay. If you have any chance to come to Osaka, We are looking forward to seeing you at our hotel again. Sincerely, SARASA HOTEL DOTONBORI Sue

10/10 Excellent

M

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
All thing well very well for me but on water give must buy but no problem
Stayed 5 nights in Jan 2020
Response from SARASA HOTEL 道頓堀 / 前田 on 2 Feb 2020
Thank you very much for using SARASAHOTEL Dotonbori this time. Thank you again for your busy submissions. We are very glad to hear that you have been comfortable with our customers. All the staff will try hard so that you can choose SARASAHOTEL Dotongori from now on. We look forward to your next reservation. Thank you very much for your valuable opinions and impressions. SARASAHOTEL Dotonbori Front Maeda

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The customer service was great and the location of the hotel was perfect. It’s just outside the busyness of Dotonbori but close enough for a quick walk.
Stayed 3 nights in Jan 2020
Response from SARASA HOTEL 道頓堀 石本 on 31 Jan 2020
Customer. Thank you very much for your reservation at SARASA HOTEL Dotonbori. Thank you again for your busy submissions. We are very glad to have a positive evaluation of the service of our staff. This hotel has been well received by customers because it can be reached from Nihonbashi Station Exit 6 in about 5-10 minutes on foot. We will continue to provide the best service so that customers can spend comfortably. Also, if you have a chance to come to Osaka, we look forward to seeing you at our hotel.

10/10 Excellent

SIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2020
Response from SARASA HOTEL 道頓堀 石本 on 2 Feb 2020
SIN様。この度はSARASA HOTEL 道頓堀にご宿泊頂きまして誠にありがとうございます。また、お忙しい中のご投稿に重ねて御礼申し上げます。お客様が滞在を楽しんでいただけた事をお伺いし大変嬉しく存じます。多くのお客様に快適に過ごして頂くよう今後とも最高の笑顔で努めて参ります。また、大阪にいらっしゃる機会がございましたら私共のホテルでお会いできるのを楽しみにしております。

10/10 Excellent

TerrellUSA

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2020
Response from SARASA HOTEL DOTONBORI / KIMURA on 20 Jan 2020
Thank you for staying at SARASAHOTEL DOTONBORI. Did you enjoy your time in Japan? There are many tourist spots and delicious foods, so please come to Japan next time. We look forward to your next reservation Thank you very much

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Check in was quick and easy. Room was clean and had some good amenities
Stayed 3 nights in Jan 2020
Response from SARASA HOTEL Dotonbori on 16 Jan 2020
Thank you for staying at SARASA HOTEL Dotonbori and thank you for your kind reviews on our hotel. Your reviews are very important to us for making better improvements. We are looking forward to welcoming you on your next stay with us. Best regards.

10/10 Excellent

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
gooddddddd gooddddd goodddd gooddddd ooooddddddsddd
Stayed 2 nights in Jan 2020
Response from SARASA HOTEL 道頓堀 on 13 Jan 2020
Dear sir/mam, Thank you for staying our hotel at this time. We are glad to stay great time at our hotel and in Japan! We are looking forward to seeing you again in the future. Reception/Oka

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019
Response from SARASA HOTEL 道頓堀 on 15 Jan 2020
この度はSARASA HOTEL 道頓堀にご宿泊頂きまして、誠にありがとうございます。 後も更に快適なご滞在を提供できますよう、精一杯尽力して参りたいと存じます。 ぜひ、またのお越しを、お待ち申し上げております。フロント/丘

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful. The hotel itself is close to many restaurants and shops.
Stayed 6 nights in Jan 2020
Response from SARASA HOTEL 道頓堀 on 10 Jan 2020
Thank you for using SARASAHOTEL Dotonbori this time. Thank you again for your busy submissions. We appreciate your evaluation of the staff, and we are all glad to see the staff. The hotel is located about 5 minutes walk from Dotonbori, a tourist spot, and within walking distance of Kuromon Market. All the staff will try hard so that you can choose SARASAHOTEL Dotongori from now on. We look forward to your next reservation. Thank you very much for your valuable opinions and impressions. SARASAHOTEL Dotonbori Front Maeda

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Dec 2019
Response from SARASA HOTEL 道頓堀 /前田 on 25 Dec 2019
Thank you for using SARASAHOTEL Dotonbori this time. Thank you again for your busy submissions. The staffs are very glad to hear that you have been comfortable. All the staff will try hard so that you can choose SARASAHOTEL Dotongori from now on. We look forward to your next reservation. Thank you very much for your valuable opinions and impressions. SARASAHOTEL Dotonbori Front Maeda

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019
Response from SARASA HOTEL 道頓堀 on 24 Dec 2019
Dear David Thank you for your stay and evaluation with SARASA HOTEL DOTONBORI. We are very happy to know you spent pleasurable time in your stay. If you have any chance to come to Osaka, We are looking forward to seeing you at our hotel again. Sincerely, SARASA HOTEL DOTONBORI Kamishita

8/10 Good

Carolina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
3min walk away from major attractions
Sarasa Hotel is at Great location, close to major train stations and an easy walk distance to major attractions. I would recommendo this hotel
Stayed 3 nights in Oct 2019
Response from SARASA HOTEL DOTONBORI / TAKIMOTO on 22 Dec 2019
Thank you for staying at SARASA HOTEL DOTONBORI and thank you for your kind comments on our staff service as well as hotel location, and facilities. We are delighted to know that you had a pleasurable time staying with us. We will continue to make an effort to provide the best service for our guests. We are looking forward to welcoming you on your next stay with us. Sincerely, SARASA HOTEL DOTONBORI TAKIMOTO

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredibly clean and super convenient location! You can request a later checkout for a small fee which really helped since our flight was in the evening. I recommend!
Stayed 4 nights in Sep 2019
Response from SARASA HOTEL 道頓堀 on 20 Dec 2019
Dear Sir/Madam Thank you for staying at SARASA HOTEL DOTONBORI and thank you for your kind comments on our service as well as hotel location, and facilities. We are delighted to know that you had a pleasurable time staying with us. We will continue to make an effort to provide the best service for our guests. We are looking forward to welcoming you on your next stay with us. Sincerely, SARASA HOTEL DOTONBORI Kamishita

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2019
Response from SARASA HOTEL 道頓堀 on 22 Dec 2019
この度は、数あるホテルの中からSARASA HOTEL 道頓堀をお選びくださいまして誠にありがとうございます。 また貴重なお時間を割いてのご投稿に重ねてお礼申し上げます。 今回のご滞在で快適にお過ごしいただけた様子をお伺いし非常に嬉しく存じます。 今後も、頂きました評価に甘んじることなく、お客様にお寛ぎいただけるホテルとなるべく精進して参ります。 最後になりますが、お客様のまたのご利用をスタッフ一同心よりお待ち致しております。 SARASA HOTEL 道頓堀 フロント/神下

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2019
Response from SARASA HOTEL 道頓堀 on 17 Dec 2019
Dear sir/madam Thank you for your stay and evaluation with SARASA HOTEL DOTONBORI. We are very happy to know you spent pleasurable time in your stay. If you have any chance to come to Osaka, we are looking forward to seeing you at our hotel again. Best Regards, SARASA HOTEL DOTONBORI Front / Ishii

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Nice hotel. Walking distance to sites, subways, and restaurants
Stayed 2 nights in Dec 2019
Response from SARASA HOTEL 道頓堀 on 13 Dec 2019
Dear sir/madam Thank you for your stay and evaluation with SARASA HOTEL DOTONBORI. We are very happy to know you spent pleasurable time in your stay. If you have any chance to come to Osaka, We are looking forward to seeing you at our hotel again. Sincerely, SARASA HOTEL DOTONBORI FUJISAWA

10/10 Excellent

ON

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019
Response from SARASA HOTEL 道頓堀 / 前田 on 8 Dec 2019
Thank you very much for using SARASAHOTEL Dotonbori. Thank you again for your busy submission. All of our staff are very happy to receive your photos and high evaluations with photos. The staff will continue to make efforts to select SARASAHOTEL Dotoni. We look forward to your next reservation. Thank you very much for your valuable feedback. SARASAHOTEL Dotonbori Front Maeda

8/10 Good

Jim

Stayed 2 nights in Nov 2019

8/10 Good

Verified traveller

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The location was close to the eateries of Dontombori.
Stayed 3 nights in Nov 2019
Response from SARASA HOTEL 道頓堀 on 30 Nov 2019
Thank you very much for using SARASAHOTEL Dotonbori. I would also like to thank you for your busy postings. The staff are very pleased to hear how you enjoyed your stay. The hotel is located about 5 minutes on foot from the tourist spot Dotonbori, and within walking distance of Kuromon Market. The staff will continue to make efforts to select SARASAHOTEL Dotoni. We look forward to your next reservation. Thank you very much for your valuable feedback. SARASAHOTEL Dotonbori Front Maeda

10/10 Excellent

Emanuel, Los Angeles

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is right in the center of the Dotonbori area. Close to a pot of the train stations, food are 24 hrs in the surroundings. Convenient stores are everywhere. Breakfast buffet is so many selections and the breakfast staff are just so friendly and professional. Will be back to the hotel when I'm in yhe area and really highly recommended!!
Stayed 4 nights in Nov 2019
Response from SARASA HOTEL 道頓堀 on 29 Nov 2019
Thank you for staying and evaluating at SARASA HOTEL Dotonbori. The hotel is well received by customers because it can be reached within a 15-minute walk from Dotonbori, a sightseeing spot in Osaka. There are also shops that are open 24 hours a day, and there are many types of shops, making it a very convenient place to eat. Our breakfast is buffet and you can enjoy a wide variety of flavors. The breakfast staff are all friendly and lively. We are delighted to hear that you enjoyed your stay. If you have the opportunity to come to Osaka, we look forward to seeing you again at our hotel. SARASAHOTEL DOTONBORI ISHIMOTO

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very small basic hotel, so we didn't have much floor space after putting our luggage out on the floor, though the queen bed was just nice for 2 of us. It's a decent choice if you're just looking for a clean and comfortable place to spend a few nights. A plus point is that it's within walking distance from Dotonbori where all the good food is. There's even a bath tub in the bathroom despite the small room space.
Stayed 4 nights in Nov 2019
Response from SARASA HOTEL Dotonbori on 25 Nov 2019
Thank you for staying at SARASA HOTEL Dotonbori and thank you for your kind reviews on our hotel. Your reviews are very important to us for making better improvements. We are looking forward to welcoming you on your next stay with us. Best regards.

10/10 Excellent

edrom12

Liked: Cleanliness, staff & service, property conditions & facilities
Super easy to check in, very close to main district (5 min walk) and closely located to a metro stop. And the took itself was very nice and comforting.
Stayed 1 night in Nov 2019
Response from SARASA HOTEL 道頓堀 on 20 Nov 2019
Dear Sir. Thank you for staying at SARASA HOTEL Dotonbori and also thank you for your valuable reviews on our location. We will continuously make our best effort for improvement for our guests satisfaction. We are looking forward to welcoming you on your next stay with us. Sincerely. Reception/Oka

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The Sarasa hotel is a great place to stay when you’re in Osaka. The hotel is in a great location for shopping, eating and overall exploring of the city and it’s many highlights. Transportation to this hotel is easy and stress free, with only a little walk from the subway. We found staying here was a great spot for everything we wanted to do in and outside the city. The breakfast buffet in the morning is worth the money and makes it easy to start your day off. I recommend this hotel.
Stayed 4 nights in Nov 2019
Response from SARASA HOTEL Dotonbori on 15 Nov 2019
Thank you for staying at SARASA HOTEL Dotonbori and thank you very much for your kind reviews on our hotel. Your reviews are very important to us for making better improvements. We are looking forward to welcoming you on your next stay with us. Best regards.

10/10 Excellent

Verified traveller

Stayed 2 nights in Nov 2019
Response from SARASA HOTEL 道頓堀 on 15 Nov 2019
Dear sir/madam Thank you for your stay and evaluation with SARASA HOTEL DOTONBORI. We are very happy to know you spent pleasurable time in your stay. If you have any chance to come to Osaka, We are looking forward to seeing you at our hotel again. Sincerely, SARASA HOTEL DOTONBORI FUJISAWA

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was immaculately clean. It is close enough to access major parts of the city and transportation. The staff was very helpful and attentive.
Stayed 7 nights in Oct 2019
Response from SARASA HOTEL 道頓堀 / 石本 on 12 Nov 2019
Thank you for staying at SARASA HOTEL Dotonbori. Thank you for your warm comments on our services and facilities. We are very pleased to hear from our staff and the fact that you enjoyed your stay. We will continue to do our best to provide the best service to our customers. We look forward to your next stay.

8/10 Good

Andy

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Location is very good. Only thing you need to get familiar with the place. The staff is good only they should have give some suggestion like do you want to upgrade to bigger room. The answer I get is all room size are the same. My thinking is maybe fully book. Actual fact I am looking or willing to pay extra for bigger room. I am at fault took standard room until I saw is very small area.
Stayed 7 nights in Oct 2019
Response from SARASA HOTEL 道頓堀 on 7 Nov 2019
Dear sir/madam, Thank you for staying and comments for SARASA HOTEL DOTONBORI. We are delighted to know that you had a pleasurable time staying with us. We will continue to make an effort to provide the best service for our guests. We are looking forward to welcoming you on your next stay with us. Sincerely, SARASA HOTEL DOTONBORI Kamishita

10/10 Excellent

Wai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Excellent hotel with great services
Stayed 6 nights in Oct 2019
Response from SARASA HOTEL 道頓堀 on 5 Nov 2019
Dear Sir/Madam Thank you for staying at SARASA HOTEL DOTONBORI and thank you for your kind comments on our staff service . We are delighted to know that you had a pleasurable time staying with us. We will continue to make an effort to provide the best service for our guests. We are looking forward to welcoming you on your next stay with us. Sincerely, SARASA HOTEL DOTONBORI FUJISAWA

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location for exploring Dontonbori
The location of this hotel is perfect for walking around Dontonbori. I was only here for one night, but wish I could have explored Osaka longer. The walk with my luggage from Namba Station was long, but many others were traveling with luggage. I loved the breakfast and the staff was very kind. I appreciated them keeping my luggage at the hotel for my second day exploring.
Stayed 1 night in Oct 2019
Response from SARASA HOTEL 道頓堀/ SonTyuki on 4 Nov 2019
Dear Sir, Thank you for staying at SARASA HOTEL DOTONBORI and thank you for your kind comments on our staff service as well as hotel location and facilities. We are delighted to know that you had a pleasurable time staying with us. We will continue to make an effort to provide the best service for our guests. We are looking forward to welcoming you on your next stay with us.

8/10 Good

Rogelio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2019
Response from SARASA HOTEL 道頓堀 on 5 Nov 2019
Dear sir/madam Thank you for your stay and evaluation with SARASA HOTEL DOTONBORI. We are very happy to know you spent pleasurable time in your stay. If you have any chance to come to Osaka, We are looking forward to seeing you at our hotel again. Sincerely, SARASA HOTEL DOTONBORI FUJISAWA

10/10 Excellent

SIN TING

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Very clean, breakfast normal and good price
Stayed 4 nights in Oct 2019
Response from SARASA HOTEL 道頓堀 / SonTyuki on 4 Nov 2019
Dear Sir, Thank you for staying at SARASA HOTEL DOTONBORI and thank you for your kind comments on our staff service as well as hotel location and facilities. We are delighted to know that you had a pleasurable time staying with us. We will continue to make an effort to provide the best service for our guests. We are looking forward to welcoming you on your next stay with us.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the best hotel in namba room very clean and staff very helpful
Stayed 5 nights in Oct 2019
Response from SARASA HOTEL道頓堀 石本 on 4 Nov 2019
Thank you very much for staying and evaluating at SARASA HOTEL Dotonbori. I am glad to hear that you enjoyed your stay. Thank you for your warm comments on our services and facilities. We are delighted to meet you. If you have the opportunity to come to Osaka, we are looking forward to seeing you at our hotel.

8/10 Good

David

Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2019
Response from SARASA HOTEL 道頓堀 on 1 Nov 2019
Dear sir/madam Thank you for your stay and evaluation with SARASA HOTEL DOTONBORI. We are very happy to know you spent pleasurable time in your stay. If you have any chance to come to Osaka, We are looking forward to seeing you at our hotel again. Sincerely, SARASA HOTEL DOTONBORI FUJISAWA