Villas in Osceola County

"The unit was very roomy and clean. It was easy to find and we greatly enjoyed the clubhouse access that came with our rental. There is washer/dryer upstairs which was very nice. What would have taken our review from “good” to “great would be: -better communication from the hosts prior to our stay. We sent several messages with a question and never heard back. -better provisions in the unit. When we stay somewhere it’s nice to have at the bare minimum enough toilet paper and paper towels to last...

"I didn’t like that they only provide one toilet paper for each restroom for the whole week were there"

"The coffee pot was broke, we emailed about it and received a new one within a a few hours. The listing says water park access but you don’t get water park access. The dryer was broken and unable to be fixed during our stay. The company is very attentive to needs. I brought up something’s in the house that probably need evaluated and they said things need to be addressed at the beginning on the stay. (Things like the fridge seal not being great, broken can opener, broken pool chairs ) make sure...

"Family friendly property with everything we were looking for. Nice water park and full of amenities. If you need a break from the parks, this is the place for you! Plenty of room, hot showers and good beds."

"The lock on our rental was faulty and we were locked out, forced to wait with bags outside for a handyman to come to fix the lock. We had one handyman come about 8:30pm and while he was nice, he was unable to figure out how to fix the lock, but he did get us inside the condo. He said someone would come in the morning who know how to work these locks. I explained that we had someplace to go at 11am, so we needed it completed by then. He assured me that their staff came in at 9am, so getting...

"The listing says there is a grill…there in fact was not a grill the microwave wasn’t working…the host asked for 3 drivers names to let the front know before we check in…he in fact did not and there was an 1hour wait to actually check into the property "

"Great spot. Check in was horrible. The hist didn't turn the Guest list in. Standing in the hot heat. Air conditioner went out. Had a hard time reaching someone."