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"Great place to stay when visiting Ottawa. Rooms are packed with full kitchen, kitchen, living room etc. Location is perfect. Five minutes walk to parliment, great location for food and entertainment. "

"room is very clean and nice"

"The room was clean but some previous stains on the bed were visible. the staff were quick, polite and explained everything in detail. The walls are a little bit thin and you can hear almost everything happening in your neighbours rooms and outside of your rooms. The parking lot was laid out well, no big potholes or places to damage your car. The complimentary breakfast had good options for food ( as someone with no food allergies) The only real improvement needed would be the bed sheets & blankets. I found the bedsheets came off easily and the blankets to be a little rough. For the price of the room it was a lovely stay and if needed I would stay again"

"Rooms are great size and very clean. Enjoyed everything about it except the big line up for the 4pm check-in"

"We were excited to stay here as the location and price were good. Started off ok though we had to return for the check in as we were too early. The first night we froze as they had no heat and the blanket for the sofa bed was thin as a wafer. There was a terrible nose in the bedroom that lasted all day and night. Apparently it is a known problem though they do nothing to address it. I complained to the concierge who asked the manager if we could switch rooms. The manager said no even though they has an available room for a least one of the two nights. All the rooms ending in 15 are affected, so ensure you’re not in one prior to paying for the room! The noise from the hallways carry into the room and we were awakened by noisy drunk guest coming in late. "

"Great location. Friendly staff. Fast check in and out. Valet parking was prompt retrieving my vehicle. The hotel is on the older side and it has a very old-school vibe to it. I didn’t eat on sight but the restaurant looked good. Overall I was perfectly satisfied with the stay. "

"Beautiful historic Hotel "

"5 stars"

"From the beginning there was disappointment. They could not access my confirmation with Expedia. I had to insist that was the rate i was paying and not more. I had to request refill room products 3 times before they delivered. Our TV was not working at first. There was no free continental breakfast. There was no room tidy up. The reception desk staff were pleasant and helpful, to a degree. "