Hotel dekat Teater Palace

"Everything was excellent and above all very clean."

"Our stay was great."

"I stayed at this hotel this past weekend and unfortunately had a very disappointing experience. As soon as we checked in, we noticed that the bed linens were dirty. The room and other areas appeared dusty, the carpet was not clean, the Tv I was able to wrote my name on the TV screen, And the shower was extremely dirty. The overall cleanliness of the room did not meet basic expectations. I contacted the front desk and requested a linen change. However, I was informed that housekeeping staff...

"Excellent customer service."

"The room was not especially clean (around faucets, sink, shower, couch, floors). The light on the bathroom (over the mirror and sink) was not properly secured to the wall. The couch was covered with stains. The shower floor was slimey feeling. They apparently allow dogs and we had a neighbor who had one who we heard barking off and on. One of the windows was completely missing the curtains (yet had a rod)."

"Good"

"Staff was great and helpful. The actual room was terrible and dirty. I don't think it was really the staff's fault. Management needs to get their act together and they need to hire better housekeeping, or hire housekeeping period. There were giant roaches (?) in my room. I wasn't expecting much for a Studio 6—I am no stranger to a motel—but this is abysmal. Don't book here."

"They had to change our room during late night after we had complaint on AC, but new room didn’t had enough amenities of microwave, stove and big refrigerator. We had to run to lobby to use microwave even for warming up milk. Staff had to consider this and please take care of maintenance. Apart from this bad experience, everything was good."

"Front desk staff were polite and friendly"

"the towels are kind of small, and we had to ask for new ones, stayed 4 nights and we wanted new towels after 2 nights. very slow or not at all for coffee in the lobby. if your looking for a place to just sleep, shower and such. it's the place that's affordable. no issues."

"Super friendly and professional staff. I was able to check in a little bit earlier than the normal check in time. The staff didn't hesitate and just asked if I wanted to be on a lower or higher floor then handed me my keys. The room was clean. Ample amount of parking. Free full breakfast and delicious hot coffee. My first time staying here but definitely won't be my last. I think this will be my go to hotel when I'm in the Syracuse area. Also the guests are respectful and keep quiet during quiet...

"Excellent property, will be back soon."

"Nothing spectacular and nothing horrible. The location is great to Syracuse University."

"We stayed in one of the recently renovated rooms on the 3rd floor and noticed very little disruption with the renovations continuing downstairs."

"Staff was very helpful"

"The parking lot was a congested and when I first arrived to the property. I was confused as to where I could park. I talked with the front desk clerk and was informed that they were currently renovating, which is understandable. My room was clean. The staff was pleasant. I had a great experience overall."

"!"

"Open air balcony to rooms instead of closed hallway was nice in June. Not sure how it is in Winter. Very clean rooms, good size fridge with working freezer, room temp controls work as desired. Very pleasant and helpful staff. breakfast offerings were just right. Good location and best price in town. Would stay here again and ask for Millie at the front desk."