Search Hotels Near Penang Avatar Secret Garden, George Town

"Nice hotel on the beach. Friendly and helpful staff."

"One of the most beautiful hotel we stayed at. They upgraded us to a suite. The furnishings and all decor items are very high quality. The food and breakfast are truly outstanding. The staff super friendly and efficient. I highly recommend this hotel. "

"Fantastic staff "

"Nice hotel and clean. "

"Excellent hotel with great staff."

"The properly is quite run down with many broken things: - the sofa is badly stained and smell bad - 2 out of 6 chairs are broken - both fob keys not working - toilet papers not provided - tissue papers not provided - exhaust fan in both bathrooms not working resulting in misty and damp environment that encourages mould to grow - towels not provided at check in and provided when requested - floor is dirty throughout the whole house. We didn't want to wear shoes in the house but it was not to be bare feet in the house. Although prompt actions were taken when problems were reported, small details like that shouldn't be overlooked for incoming guests causing unnecessary inconvenience. Last thing - kitchen utensils can do with a bit of upgrade 😀. Small details make a lot of differences in experience. "

"Excellent room, service was very accommodating."

"An added makeshift gym and pool will be good to have. However, for everything else, awesome value."

"I had a really bad experience with this homestay. I booked a room and received no confirmation or reply at all. After waiting, I decided to message them—only then did the host finally respond and casually told me the room was not available, and asked me to apply for a refund myself. No apology, no help. I tried contacting the agent and was told to just “wait” with no clear update. It’s been days now. I’ve checked my mailbox and refund status—nothing. The communication is incredibly slow, and nobody seems to take responsibility. This whole situation wasted my time and disrupted my travel plans. I would not recommend this place to anyone. Completely unprofessional and unreliable. "