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"Front desk staff was amazing. A lot to do there. Only issue is our room never got cleaned for a 3 night stay."

"The room was clean and nicely decorated. We had everything we needed. We enjoyed the pool and other games that were setup in the courtyard. A relaxing vibe."

"Excelente localización, facil acceso"

"Friendly, cozy , warm and welcoming. They could improve vegetarian food options but overall love it."

"Amazing location and the staff at the tiki bar were great. Would definitely stay here again!"

"Rooms were clean. Everyone was polite. Only real drawback is the beach is not nice"

"The service was excellent and me and my family would go back"

"The room had a few roaches, floor and shower were dirty and kitchen appliances were dirty too. We could not use the kitchen, our main reason to stay here. We will not be back."

"Generally, a very nice hotel, with great oceanfront location, except there are touches that do not meet the standard, given the hotel rating and pricing. The most disappointing issue was the on-site restaurant service at Tula. We had a miserable lunch service where the food and drink order was over an hour wait. Then we had breakfast the next day, and it took almost 2 hours to be served, as they mishandled our orders and had to restart the orders. The food was just OK. Also, room service breakfast order came late, and the order was incorrect. We had to go down to the lobby to correct the order as no one was answering the phone. On the positive side, service at the garden bar, Taaza, was great; specifically, Feby and Nathan provided excellent service. Also, at AYRE, the service was impeccable and the food was delicious. Shout out to our server Troy, who was knowledgeable and fantastic. Also, in the middle of brunch hour, there were at least 6 people standing around the lobby and restaurant entrance, cleaning the floors and disrupting the flow for no obvious reason. Overall, the property was very nice, but the service really needs improvement. "