Pismo Beach hotel guide. Independent hotel in Pismo Beach, California

"yes"

"The hotel needs some small updates/repairs like in our room the sliding door didn't lock and the toilet paper holder was broken. A new coat of paint would be nice too."

"We've spent the past three anniversaries here & this will be our last. We planned to relax in the jacuzzi our last night, but my husband instead walked in on a couple behaving inappropriately. He notified the front desk because their behavior was unacceptable, clearly unsanitary, & needed to be cleaned right away. We were later told the couple claimed they were "only swimming," which didn't reflect what was actually witnessed. The following morning at checkout, I followed up with two front desk agents. There was no acknowledgment, no apology, & no concern. Just my bill handed to me & I was sent on my way. I understand they may have been embarrassed since it wasn't their doing. Still, with my background in the hotel industry, I know how important guest experience & service recovery are. The complete lack of response especially for a returning guest, is unacceptable & is why we won't return."

"Clean room"

"Beach view"

"The room was clean and large. Breakfast area was great. Staff was nice. Not overly nice but nice. "

"Rooms were really clean. The staff were nice and so accommodating. The view was okay. Kinda didn’t want to look at the parking lot. "

"didn't use the pool, the heater ac was confusing how to operate so was cold sometimes. Kitchen had nothing but a clogged sink and 2 person table with no utentials or pans. No coffee in the room was a bummer."

"I love this place! I’ve been here 3 times! I love the staff! They are the nicest around. "