Search Hotels Near Piste Cyclable sur Paseo Xaman-Ha, Playa del Carmen

"The beach is covered in seaweed, the beach itself is very beautiful and large"

"I recently stayed at Xcaret Resort and unfortunately had a very disappointing experience. The overall cleanliness was far below expectations. The room was dirty upon arrival, which immediately made the stay uncomfortable. The beach, which is usually the highlight of a resort, was also not well maintained. It was noticeably dirty and not inviting at all. On top of that, the beach chairs were old, worn out, and some were even broken, making it difficult to relax and enjoy the area. Overall, the resort seems poorly maintained, and it did not meet basic standards of cleanliness and comfort. I would not recommend staying here unless significant improvements are made."

"I need a call from Expedia."

"Rooms were clean and the facility was well-maintained. Excellent and abundant food selection."

"Everything was great. We love this location close to shopping and activities."

"The staff is very friendly. The bar in the pool is amazing"

"It was excellent family vacation place"

"It was a great stay with ONE Large exception. I reported a suspected key theft while away from the hotel and gave very clear instructions to staff when I called the front desk to lock down the room immediately. They didn't and I arrived to find rental car keys, laptop and my passport stolen. It was no one from the hotel but had they locked it in the system, none of this would have happened. The manager came from home to assist and was great along with the staff on duty later in the night. Other than that incident, I would have given 4 stars at least. And I am partially to blame for leaving the card exposed"

"Cuando me quise registrar en la recepcion Edgar, el de recepcion, fue muy grosero y me dio una respuesta muy cerrada al momento de yo no tener una identificacion. Cuando yo tenia todos los comprovantes de ser la persona en ocupar la reservacion. Yo sabia que se arreglaria todo pero el me dijo que no podia hacer nada!!! Pues es el precio del hotel es para tratar a los habitantes con cortesia y el fue muy grosero y falta de etica profesional. Nunca se me pidio una disculpa ni de parte de el ni del supervisor. "