Hotel dekat Jalur Sepeda di Paseo Xaman-Ha

"It was a great stay with ONE Large exception. I reported a suspected key theft while away from the hotel and gave very clear instructions to staff when I called the front desk to lock down the room immediately. They didn't and I arrived to find rental car keys, laptop and my passport stolen. It was no one from the hotel but had they locked it in the system, none of this would have happened. The manager came from home to assist and was great along with the staff on duty later in the...

"The only wellness resort I've ever been to but it was amazing and relaxing. The staff was AMAZING. The scenery and rooms was absolutely beautiful as well as the amenities. The only downfall for me was i got food poisoning on the last day of my trip. 24 hours of diarrhea and vomiting. The staff insisted it was because the fermented foods but i assured them kimchi was not new to my diet nor plant based foods. I was offered a ride to the pharmacy to purchase a small bottle of pepto for $20. Besides...

"Good, they were very flexible to accomdate your preferences."

"This was a perfect getaway for me and my sister to celebrate her birthday. The staff was attentive, the property was beautiful and the food was excellent."

"el hotel muy hermoso sus instalaciones muy limpias su desayuno delicioso. 100% recomendable"

"I got bitten by bed bugs"

"The staff were generally friendly, but there weren’t enough of them. Many times, stations were understaffed or not staffed at all. The pools were not very clean and were too warm for my taste, although my son didn’t mind. The beach is beautiful and spacious. We visited during seaweed season, which was disappointing. They do try to clean it, but it’s a Sisyphean task—it’s very hard to keep up. The food was very mediocre, including at the Italian restaurant. The Mexican restaurant was better, but...

"Good"

"Nice area around all kinds of shops "

"The hotel and spa were both amazing, unbelievable hotel!"

"Great stop near the beach!"

"El aRea de comida no tenía aire. Acondicionado o era a insuficiente"

"Buen hotel para descansar o de trabajo."

"The place is very colorful. The room was simple, a bit old, but clean. Wifi worked well. The manager and other guests were very nice. I had a good stay."

"Todo muy bien en relación con el precio, pero excesivo en mosquitos en la habitación, sería bueno que fumiguen los jardines"

"Really big clean room! A/c worked great. Staff was really nice. Clean pool and beach towels provided. In walking distance to beach, restaurants, ferry terminal. Construction next door but noise wasn't a problem at all!"

"Buena opcion que tenga una pequeña cocina. El exterior tiene hamaca y un comedorcito , nos gustó mucho. La opcion de que nos pudieron lavar nuestra ropa ahi estuvo de 10 muy económico. "

"Stayed 3 nights. Some staff like Adilene and Richard and the rest of the Bar/ Restaurant staff were helpful, but overall this raised serious safety concerns. On our final night, the in-room safe malfunctioned with multiple passports (including children’s) and legal documents inside. We were told no one could assist until morning, leaving us without access before a scheduled flight. The safes appeared non-functional (likely dead batteries), and instead of a controlled process, the front desk...