Grand Velas Riviera Maya - All Inclusive

Travelers relax in complimentary beach cabanas after active mornings of hiking or kayaking, with eight diverse restaurants just steps away for satisfying meals

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Dates

February 2026

2

March 2026

3 outdoor pools, pool umbrellas, pool loungers - Grand Velas Riviera Maya - All Inclusive (Playa del Carmen)

Lobby - Grand Velas Riviera Maya - All Inclusive (Playa del Carmen)

8 restaurants, dinner served, Fusion cuisine - Grand Velas Riviera Maya - All Inclusive (Playa del Carmen)

Ambassador Pool Suite Ocean View | View from room - Grand Velas Riviera Maya - All Inclusive (Playa del Carmen)

Grand Velas Riviera Maya - All Inclusive sits near El Camaleón Mayakoba Golf Course. Guests unwind with hot stone treatments at SE Spa or play the nearby 18-hole course. The resort offers beachfront dining options, convenient swim-up bars, and oceanside yoga classes.

Exceptional

Popular amenities

Breakfast included
All-inclusive
Parking included
Free Wi-Fi

Rp23.046.035 total

includes taxes & fees

4 Mar - 5 Mar

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Room options

All rooms

1 bed

2 beds

3+ beds

Showing 7 of 7 rooms

Premium bedding, down duvets, pillow-top beds, free minibar

Nature View Suite - Zen Experience

Excellent

Highlights

Deck/patio

Private indoor hot tub

Air conditioning

Free cots/infant beds

Free minibar items

HDTV

Hypo-allergenic bedding

Pillow menu

Resort view
110 sq m
1 bedroom
Sleeps 4
1 King Bed OR 2 Queen Beds

Nature View Suite with Pool - Zen Experience

Exceptional

Highlights

Deck/patio

Private plunge pool

Private indoor hot tub

Air conditioning

Free cots/infant beds

Free minibar items

HDTV

Hypo-allergenic bedding

Lagoon view
110 sq m
Sleeps 4
1 King Bed OR 2 Queen Beds

Ambassador Suite Ocean View

Exceptional

Highlights

Deck/patio

Private indoor hot tub

Air conditioning

Free cots/infant beds

Free minibar items

HDTV

Hypo-allergenic bedding

Pillow menu

Ocean view
118 sq m
1 bedroom
Sleeps 4
1 King Bed OR 2 Queen Beds

Grand Class Pool Suite Ocean Front

Exceptional

Highlights

Deck/patio

Private plunge pool

Private indoor hot tub

Air conditioning

Free cots/infant beds

Free minibar items

HDTV

Hypo-allergenic bedding

Ocean view
128 sq m
1 bedroom
Sleeps 4
1 King Bed OR 2 Single Beds

Ambassador Pool Suite Ocean View

Highlights

Deck/patio

Private plunge pool

Private indoor hot tub

Air conditioning

Free cots/infant beds

Free minibar items

HDTV

Hypo-allergenic bedding

Ocean view
118 sq m
1 bedroom
Sleeps 4
1 King Bed

Zen Grand Two Bedroom Family Suite Nature View

Exceptional

Highlights

Deck/patio

Private indoor hot tub

Air conditioning

Free cots/infant beds

Free minibar items

HDTV

Hypo-allergenic bedding

Pillow menu

Resort view
220 sq m
2 bedrooms
Sleeps 6
1 King Bed and 2 Queen Beds

Ambassador Two Bedrooms Family Suite Ocean View

Highlights

Deck/patio

Private indoor hot tub

Air conditioning

Free cots/infant beds

Free minibar items

HDTV

Hypo-allergenic bedding

Pillow menu

Ocean view
236 sq m
2 bedrooms
Sleeps 6
1 King Bed and 2 Queen Beds

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About the area

Located in Playa del Carmen, Grand Velas Riviera Maya - All Inclusive is connected to the convention centre. The area's natural beauty can be seen at Tres Rios Ecopark and Playa del Carmen Main Beach, while Xcaret Eco Theme Park and Xplor Theme Park are popular area attractions. El Camaleón Mayakoba Golf Course is another place to visit that comes recommended. Discover the area's water adventures with scuba diving and waterskiing nearby, or enjoy the great outdoors with ziplining and cave exploring. Visit our Playa del Carmen travel guide

Carretera Cancún-Tulum KM 62, Municipio Solidaridad, Playa del Carmen, QROO, 77710

What's nearby

Playa del Carmen Main Beach
17 min drive - 10.9 km
Maroma Beach
29 min drive - 13.3 km
Xcaret Eco Theme Park
30 min drive - 20.4 km
El Camaleón Mayakoba Golf Course
7 min drive - 2.5 km
Playa Xcalacoco
12 min drive - 3.9 km

Getting around

Cancun, Quintana Roo (CUN-Cancun Intl.)
48 min drive

Restaurants

Amaranto
13 min drive
Mike’s Coffee
14 min drive
Steakhouse
13 min drive
El Beso Pool Bar
13 min drive
Fresco Bar
13 min drive

About this property

Grand Velas Riviera Maya - All Inclusive

Luxury all-inclusive property near El Camaleón Mayakoba Golf Course

Take advantage of a free breakfast buffet, an adjacent golf course and 3 swim-up bars at Grand Velas Riviera Maya - All Inclusive. With a beachfront location, beachfront dining and free beach cabanas, this property is the perfect place to soak up some sun. Treat yourself to Ayurvedic treatments, a sports massage or hydrotherapy at SE Spa, the on-site spa. Be sure to enjoy a meal at any of the 8 on-site restaurants, which feature a Michelin star rated meal and Fusion cuisine. The gym offers Pilates classes and fitness classes; other things to do include kayaking, beach volleyball and ecotours. Free in-room WiFi, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices), is available to all guests, along with 2 beach bars and 3 poolside bars.

Additional perks include:

3 outdoor pools and a children's pool, along with 3 swim-up bars, sunloungers and pool umbrellas
Free self-parking and valet parking
Limo/town car service, free bike hire and babysitting (surcharge)
A table football, a billiards/pool table and beach towels
Guest reviews speak highly of the helpful staff

Room features

All 539 rooms include comforts, such as private indoor hot tubs and 24-hour room service, as well as thoughtful touches, such as premium bedding and pillow menus.

More conveniences in all rooms include:

Childcare services and free infant beds
Hypo-allergenic bedding, pillowtop mattresses and down duvets
Bathrooms with rainfall showers or Jetted bath plus designer toiletries and children's dressing gowns
65-inch HDTVs with premium channels
Balconies or patios, wardrobes/cupboards and daily housekeeping

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included

24-hour room service

In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorised water sports are included.

Water activities

Kayaking

Snorkelling

Land activities

Cycling

Fitness facilities

Miniature golf

Football

Volleyball

Lessons/classes/games

Aerobics

Cooking

Dancing

Pilates

Water fitness

Yoga

Entertainment

On-site entertainment and activities

Access to on-site nightclubs

On-site live performances

Theme parties

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Similar properties

Premium Suite, 1 King Bed, Non Smoking, Beachfront | Terrace/patio

Pool
All-inclusive
Spa
Pet-friendly

Rp24.060.549 total

includes taxes & fees

2 Mar - 3 Mar

Compare similar properties

Property amenities

Internet

Available in all rooms: Free WiFi
In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
Available in some public areas: Free WiFi

Parking and transport

Area shuttle (surcharge)
Free beach shuttle
Limo/town car service
Free self parking on site
Free valet parking on site
Limited on-site valet and self parking

Food and drink

Free buffet breakfast available daily 7:00 AM to noon
2 beach bars
3 poolside bars
3 swim-up bars
6 bars/lounges
8 restaurants
A coffee shop/cafe
Couples/private dining
Free daily manager's reception
Private picnics
Snack bar/deli

Restaurants on site

Cocina de Autor (+12)
Frida
Lucca
Piaf (+12)
Sen Lin

Things to do

18-hole adjacent golf course
3 outdoor pools
Air hockey
Arcade/game room
Beach volleyball
Beach yoga
Billiards/pool table
Children's pool
Concerts/live shows
Ecotours
Fitness classes
Foosball table
Free bicycle rentals
Free children's club
Full-service spa
Games
Gym
Hiking/biking trails
Karaoke
Kayaking
Mini golf
Piano
Pilates classes
Playground
Shopping
Table tennis

Family friendly

3 outdoor pools
Arcade/game room
Children's games
Children's pool
Children's toys
Free children's club
Free supervised activities for children
In-room babysitting
In-room cot
Laundry facilities
Mini golf
Playground
Snack bar/deli

Conveniences

24-hour front desk
ATM
Gift shop/newsstand
Hair salon
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Concierge services
Dry cleaning/laundry service
Free grocery shopping service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Proposal/romance packages
Tour and ticket assistance
Turndown service
Wedding services

Business services

Business centre
Computer station
Conference centre (94,548 square foot of space)
Meeting rooms

Outdoors

Beach loungers
Beach towels
Beach umbrellas
Free beach cabanas
Garden
On the beach
Picnic area
Pool loungers
Pool umbrellas
Terrace

Full-service spa

42 treatment rooms
Aromatherapy
Ayurvedic treatments
Body wraps
Couples treatment rooms
Deep-tissue massages
Detox wraps
Facials
Hot stone massages
Hot tub
Hydrotherapy
Manicures/pedicures
Mud bath
Outdoor treatment areas
Prenatal massages
Reflexology
Sauna
Spa open daily
Sports massages
Steam room
Swedish massages
Thai massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Braille/raised signage
Lift (110 centimetre wide door)
Wheelchair accessible (may have limitations)
Wheelchair-accessible business centre
Wheelchair-accessible concierge desk
Wheelchair-accessible gym
Wheelchair-accessible pool
Wheelchair-accessible registration desk (120 centimetre high)
Wheelchair-accessible restaurant
Wheelchair-accessible spa

More

3 buildings
4 floors
At least 10% of profits reinvested in community and sustainability
Ballroom
Banquet hall
Built in 2008
Comprehensive food waste policy
Comprehensive recycling policy
Designated smoking areas
Local artist showcase
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options

Room amenities

Bedroom

Blackout drapes
Down comforter
Free cot
Hypo-allergenic bedding
Pillow menu
Pillowtop mattress
Premium bedding

Bathroom

Bathtub or shower
Children's robes
Designer toiletries
Dressing gowns
Hair dryer
Jetted bathtub or rainfall showerhead
Private bathroom
Shampoo
Slippers
Soap
Toilet paper
Toothbrush and toothpaste
Towels provided

Entertainment

65-inch smart TV with premium cable channels

Food and drink

24-hour room service
Champagne service
Espresso maker
Free bottled water
Free stocked minibar

More

Air conditioning (climate-controlled)
Desk
Desk chair
Iron/ironing board
Laptop workspace
Phone
Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Early check-in subject to availability

Early check-in is available for a fee

Contactless check-in and check-out are available

Minimum check-in age - 18

Check-out

Check-out before noon

Contactless check-out

Late check-out subject to availability

Late check-out fee: USD 65

Special check-in instructions

Front desk staff will greet guests on arrival at the property

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Additional fees apply for connecting/adjoining rooms and are subject to availability.

This property's guestrooms are divided into 3 sections. Nature View suites are located in the Zen Grand section, located .75 miles (1,207 meters) from the beach, and are near the convention center, spa, and pool. Access to the beach and other sections of the property is provided via a 24-hour hotel shuttle. Ambassador suites are located around the resort's main infinity pool. Grand Class Ambiance facilities (restaurants and swimming pool) are reserved for adults and children age 12 and older only.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are not available.

Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

Early check-in is available for a fee (subject to availability)
Late check-out fee: USD 65 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Cashless transactions are available

Safety features at this property include a smoke detector and a security system

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for golf tee times, massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December

No pets and no service animals are allowed at this property

Guests under 16 years old are not allowed in the spa

Property is also known as

All Inclusive Grand Velas Riviera Maya

Grand Velas All Inclusive

Grand Velas All Inclusive Riviera Maya

Grand Velas Riviera Maya

Grand Velas Riviera Maya All Inclusive Playa del Carmen

Grand Velas Riviera Maya Playa del Carmen

Riviera Maya Grand Velas

Velas Grand Riviera Maya

Velas Riviera Maya

Velas Riviera Maya Inclusive

Grand Velas Riviera Maya All Inclusive Hotel Playa del Carmen

Hotel Grand Velas Riviera Maya - All Inclusive Playa del Carmen

Playa del Carmen Grand Velas Riviera Maya - All Inclusive Hotel

Grand Velas Riviera Maya All Inclusive Playa del Carmen

Hotel Grand Velas Riviera Maya - All Inclusive

Grand Velas Riviera Maya - All Inclusive Playa del Carmen

Grand Velas Riviera Maya All Inclusive Hotel

Grand Velas Riviera Maya All Inclusive

Velas Riviera Maya Inclusive

Frequently asked questions

Does Grand Velas Riviera Maya - All Inclusive have a pool?

Yes, this property has 3 outdoor pools and a children's pool.

How much does it cost to stay at Grand Velas Riviera Maya - All Inclusive?

As of 2 Feb 2026, prices found for a 1-night stay for 2 adults at Grand Velas Riviera Maya - All Inclusive on 4 Mar 2026 start from Rp18.999.420, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Grand Velas Riviera Maya - All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Grand Velas Riviera Maya - All Inclusive?

Self-parking and valet parking are free at this property.

What time is check-in at Grand Velas Riviera Maya - All Inclusive?

Check-in start time: 3:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Grand Velas Riviera Maya - All Inclusive?

Checkout is at noon. Late checkout is available for USD 65 (subject to availability).

Are there all-inclusive benefits at Grand Velas Riviera Maya - All Inclusive?

Yes, the property is all-inclusive. All food and drinks are included, and activities include snorkelling, kayaking, cycling and more.

Where is Grand Velas Riviera Maya - All Inclusive located?

Nestled on the beach, this Playa del Carmen property is in the city centre and 3 mi (4.7 km) from El Camaleón Mayakoba Golf Course.

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Grand Velas Riviera Maya - All Inclusive Reviews

9.6

Exceptional

9.8

Cleanliness

9.4

Location

9.8

Staff & service

9.8

Property conditions & facilities

10/10 Excellent

Scott

17 Jan 2026

Liked: Cleanliness, amenities, property conditions & facilities

Great location, amazing staff and food is fantastic.

Stayed 3 nights in Jan 2026

10/10 Excellent

Osama

6 Dec 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Everything was excellent. Hospitality was top notch! Overall really clean , the spa was amazing as well. The beach was kept clean all the time as well.

Stayed 4 nights in Dec 2025

10/10 Excellent

Daniel Ford

7 Dec 2025

Liked: Cleanliness, amenities, property conditions & facilities

The food is in another LEVEL. And not just at the restaurants. The poolside food is excellent, and everything is so fresh and beautifully prepared. The service is some of the best I’ve ever experienced. The grounds are immaculate. It’s the best hotel experience I’ve had in Mexico, by FAR.

Stayed 5 nights in Nov 2025

10/10 Excellent

Karolis

26 Apr 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

One of the best resorts in Cancun Area to stay with the family.

Stayed 3 nights in Apr 2025

10/10 Excellent

Oldemar

25 Apr 2025

Liked: Cleanliness, staff & service, property conditions & facilities

It's our second time at this hotel, and our experience has exceeded our expectations. Great property, clean, and good food options.

Stayed 3 nights in Mar 2025

10/10 Excellent

Jennifer

22 Apr 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Lovely beach and gorgeous rooms. Excellent friendly service.

Stayed 5 nights in Apr 2025

10/10 Excellent

Dominic

1 Jun 2025

Liked: Cleanliness, amenities, property conditions & facilities

The service was outstanding. They kept the rooms and property very clean. Our concierge Izamar was amazing and took care of us and our needs in a very timely fashion. The food was delicious. We had great meals the whole time at the resort.

Stayed 6 nights in May 2025

10/10 Excellent

Daniel

22 Mar 2025

Liked: Cleanliness, staff & service, property conditions & facilities

The service was outstanding!

Stayed 5 nights in Mar 2025

10/10 Excellent

Maria

8 May 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Beautiful property and excellent service. Food and drinks are amazing! This is the second time I stayed in this hotel and definitely I will come back. Highly recommend the spa if you want to pamper your self it was an Amazon experience.

Stayed 4 nights in May 2025

10/10 Excellent

Leticia

28 Jul 2025

Liked: Cleanliness, amenities, property conditions & facilities

Amazing service, great food. No tennis courts. Beach is ugly, they added a barrier to protect beach from hurricanes. If you are looking for turquoise ocean- not here.

Stayed 7 nights in Jul 2025

10/10 Excellent

Abigail

30 Apr 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We had a wonderful family vacation at Grand Velas Riviera Maya. Excellent food (especially Cocina de Autor, Frida, and Piaf) and beautiful property. We highly recommend spending time at the Zen pool - a really magical, relaxing spot. The staff were all really wonderful, friendly, and helpful. All 3 of our kids - ranging from age 4 to age 14 - had a great time. We would certainly come back again!!

Stayed 5 nights in Apr 2025

10/10 Excellent

Whitney

6 Apr 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Gorgeous hotel with amazing staff and service.

Stayed 6 nights in Mar 2024

10/10 Excellent

Anamaria

13 Dec 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Our favorite resort in the Cancun/Playa del Carmen area. It is indeed a five star hotel. The service is excellent, the rooms are great, the dining options are fantastic. The beach and pools are wonderful.

Stayed 5 nights in Nov 2024

10/10 Excellent

Oldemar

17 Mar 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The property is spectacular; the pools are clean, the gardens are beautiful, and the rooms exceed your expectations. The beach had a lot of seaweed, but they made an effort to keep it clean and enjoyable.

10/10 Excellent

Delenya

28 Mar 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I went to this resort for my son’s first birthday and it was exceptional. I chose the hotel because it was rated highly for its service geared towards babies and they exceeded my expectations.

Stayed 2 nights in Mar 2025

10/10 Excellent

Lauren

3 Feb 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Beautiful property with amazing restaurants. Very large, quiet pools.

Stayed 3 nights in Jan 2024

8/10 Good

Ivan

7 Jun 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The dinner & restaurant food is very good. Daytime & bar food is mediocre at best. Certainly NOT what you’d expect for the price point of the resort. The beach area is not good… pretty much stayed poolside all week not. Would not recommend this resort for the amount it costs.

Stayed 8 nights in May 2025

10/10 Excellent

Rosa

7 Jul 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great resort stay with family. Beach area is a bit tricky with lots of sharp rocks.

Stayed 4 nights in Jun 2024

10/10 Excellent

Mayelin

24 Apr 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Amazing staff , amazing services

Stayed 4 nights in Apr 2024

10/10 Excellent

Fadi

7 May 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

World class. Will 100% return.

World class at every level. The facility was incredible. Spotlessly clean everywhere. Grounds were perfectly manicured. Pools were immaculate. The restaurants were excellent. The food was very, very, very, high quality as were the cocktails (a lot of which were originals). We stayed in grand class and it was 100% worth it. The staff was the literal best and most attentive I’ve ever experienced at any resort in the world.

Stayed 3 nights in May 2025

10/10 Excellent

Rahul

5 Jun 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Fantastic property. Our concierge, Jorge, was fantastic and went above and beyond!

Stayed 5 nights in May 2024

8/10 Good

Maggie

19 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Nice and large resort with different views and themes for each section of the resort. The “jungle” building is actually nice too even it’s not beach front. It’s quite and very zen.

Stayed 5 nights in Jul 2024