Playa del Carmen hotel guide. El Cid hotel in Playa del Carmen, Quintana Roo

"We absolutely loved it and will stay again"

"The is property is beautiful I will give it 8/10 our room the rr shower didn’t work the blow dryer didn’t work. Now the reason why I rate 8/10 is because the food is horrible we stayed Friday-Tuesday and the only good thing we’re the Tacos. Food needs flavor a lot of empty trays I wouldn’t go back just because of the food. The place overall is beautiful."

"Easy going resort. Clean, plenty of activities. great drink options. Friendly staff."

"So enjoyable "

"Everything was great "

"Excellent vacay!"

"Our entire stay was absolutely amazing. Check in was a breeze and the staff was excellent! Clean beautiful rooms.....pools were sparkling clean, all restaurants and buffets were surprisingly delicious. I would definitely tell others to book today and to enjoy. Best thing was the swim out room!"

"Had an amazing time, the service was excellent from the moment we arrived and left very welcoming. The staff are not only friendly but professional when being approached. My sister and I enjoyed our stayed, service and the resort. Afternoon activities were good but need to boost the night entertainment from the 5 nights only one had dancing music. I would definitely recommend my friends to stay at the resort!"

"stayed here in 2022, awesome experience. now with their mega expansion and not enough employees, not even a decent stay. list was too long. Stay somewhere else."