Entire apartment

Koox La Mar CondHotel

Property class: 4

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A short walk from Quinta Avenida and Playa del Carmen Main Beach, Koox La Mar CondHotel provides a terrace, dry cleaning/laundry services and a full-service spa. Treat yourself to a massage or other spa services. Stay connected with free in-room WiFi, with a speed of 50+ Mbps, and guests can find other amenities such as a hot tub.

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Hot tub
  • Kitchen
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Apartment, 1 Bedroom (Back )

A hotel room with a bed, a nightstand, an air conditioner, and a door leading to another room.

Standard Apartment, 1 Bedroom (Back )

  • 67 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 1 Double Sofa Bed

View all photos for Standard Apartment, 2 Bedrooms (Back )

A bedroom with a bed, white bedding, a dark headboard, an air conditioner, a window with curtains, and a wall-mounted light fixture.

Standard Apartment, 2 Bedrooms (Back )

  • 94 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed OR 2 Queen Beds

View all photos for Standard Apartment, 2 Bedrooms, Sea View, Beachside

A bedroom with a bed, a window, and a nightstand.

Standard Apartment, 2 Bedrooms, Sea View, Beachside

  • Beach view
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Standard Apartment, 3 Bedrooms

A hotel room with a bed, a nightstand, an air conditioning unit, and a wall-mounted light fixture.

Standard Apartment, 3 Bedrooms

  • 3 bedrooms
  • Sleeps 8
  • 3 Double Beds and 2 Double Sofa Beds

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About the area

Located in Gonzalo Guerrero, a neighbourhood in Playa del Carmen, Koox La Mar CondHotel is in the entertainment district and near the beach. Playa del Carmen Maritime Terminal and Xplor Theme Park are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Playa del Carmen Main Beach and Mamitas Beach. Xcaret Eco Theme Park and Xaman Ha Aviary are also worth visiting. Discover the area's water adventures with nearby snorkelling, or enjoy the great outdoors with ecotours. Visit our Playa del Carmen travel guide
View more Apartments in Playa del Carmen
Map
1 Avenida Norte, Playa del Carmen, QROO, 77710

What's nearby

  • A beach with a thatched-roof structure, palm trees, and clear blue water.
    Playa del Carmen Main Beach
    1 min walk - 0.1 km
  • A coastal cityscape with a clear blue sea, a beach, and a mix of residential and commercial buildings.
    Quinta Avenida
    2 min walk - 0.2 km
  • A multi-level shopping mall with palm trees, hanging decorations, and various stores.
    Quinta Alegría Shopping Mall
    5 min walk - 0.4 km
  • An aerial view of a coastal city with a wide beach, clear turquoise waters, and dense greenery.
    Mamitas Beach
    5 min walk - 0.4 km
  • Central Square
    6 min walk - 0.6 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    50 min drive

Restaurants

  • Calle 12
    1 min walk
  • Mandala
    1 min walk
  • Porfirio’s
    1 min walk
  • Sala De Despecho
    2 min walk
  • Sonora Grill PRIME
    1 min walk

About this property

Koox La Mar CondHotel

  • Upscale apartment near Quinta Avenida
  • Close to Playa del Carmen Main Beach and Playa del Carmen Maritime Terminal, Koox La Mar CondHotel provides a terrace, dry cleaning/laundry services and a full-service spa. For some rest and relaxation, visit the hot tub. Stay connected with free in-room WiFi.
  • Other perks at this apartment include:
    • An outdoor pool, along with sunloungers and pool umbrellas
    • A lift, a 24-hour front desk and tour/ticket information
    • Beach towels and luggage storage
  • Room features
  • All guest rooms at Koox La Mar CondHotel include thoughtful touches, such as air conditioning, as well as amenities, such as free WiFi and safes.
  • More conveniences in all rooms include:
    • Sofa beds and free cots/infant beds
    • Bathrooms with rainfall showers and free toiletries
    • 30-inch flat-screen TVs with satellite channels and DVD players
    • Kitchens, full-sized fridge/freezers and microwaves

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Property amenities

Beach

  • Beach nearby
  • Beach towels

Pool/Spa

  • Full-service spa
  • Hot tub
  • Massage
  • Outdoor pool
  • Pool loungers
  • Pool umbrellas

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • Children stay free (see details)
  • Free cot

Kitchen

  • Cookware, dishware, and utensils
  • Espresso maker
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave

Bedrooms

  • Bedsheets provided
  • Double sofa bed

Bathroom

  • 1 private bathroom
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower

Entertainment

  • 30-inch flat-screen TV with satellite channels
  • DVD player

Outdoor areas

  • Terrace

Laundry

  • Dry cleaning/laundry service

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • No pets or service animals

Suitability/Accessibility

  • Lift
  • Designated smoking areas (fines apply)

Services and conveniences

  • 24-hour front desk
  • Free bottled water
  • Iron/ironing board
  • Limited housekeeping
  • Luggage storage
  • Safe
  • Tour and ticket assistance

Location highlights

  • In an entertainment district
  • In the city centre

Things to do

  • Ecotours nearby
  • Golfing nearby
  • Snorkelling nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • First aid kit

General

  • 1 building
  • 12 units
  • 6 floors
  • Built in 2011

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 10 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

  • American Express
  • Mastercard
  • Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Frequently asked questions

Does Koox La Mar CondHotel have a pool?

Yes, this property has an outdoor pool.

Is Koox La Mar CondHotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Koox La Mar CondHotel?

This property doesn't offer parking.

What time is check-in at Koox La Mar CondHotel?

Check-in begins at 3 PM. After-hours check-in is not available.

What time is check-out at Koox La Mar CondHotel?

Checkout is at noon.

Where is Koox La Mar CondHotel located?

Located in Gonzalo Guerrero, this spa apartment building is steps away from Calle 12, Playa del Carmen Main Beach and Quinta Avenida. Mamitas Beach and Playa del Carmen Maritime Terminal are also within 15 minutes.

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Reviews

Koox La Mar CondHotel Reviews

7.6

Good

7.8

Cleanliness

8.6

Location

7.8

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 38 out of 143 reviews
Rating 8 - Good. 59 out of 143 reviews
Rating 6 - Okay. 25 out of 143 reviews
Rating 4 - Poor. 10 out of 143 reviews
Rating 2 - Terrible. 11 out of 143 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort

cambio de hotel

otorgaron un edificio el cual no reserve que porque el hotel vendio el otro, de ventaja es que tiene vista al mar y bajas directo a la playa tiene buen precio, pero desventaja es que aun esta en arreglos y es incomodo que no tenga manijas las puertas, que el elevador no sirva etc,,, pero una vez que lo acondicionen por completo quedara super bien
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort

Hotel cerca de la zona de antros y playa

Una piscina con gran vista, un poco chica. Reservar por fuera pues Koox ya no pertenece a la empresa de los condominios
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sauberes App. Hotel in Strandnähe

Als alleinreisendes Ehepaar besuchten wir das Land und Playa del Carmen erstmals. Der Ort ist ein sehr lebhafter Ferienort mit umfangreichen, touristischen Angeboten. Die Appartmentanlagel liegt gegenüber dem gleichnamigen 3* Hotel, wo auch in einem separaten Büro die Registrierung erfolgte. Die Lage an sich ist in einer relativ ruhigigen Parallelstraße zwischen Strand und Haupteinkaufsstraße. Je nach Belegung kann es jedoch recht laut werden, vor allem, wenn die Wohnungen überbelegt sind und Parties gefeiert werden.
Verified review

8/10 Good

Bom custo beneficio

Qd chegamos não havia mais o apartamento que reservamos; porém fomos alojados no hotel Ocean Plaza ; que fica de frente para o mar, com apartamento grande completo e bem confortavel.
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would Stay Again

I had a condo in the back and it was fairly quiet..not much street noise at all. Dog barking once in a while, hey its Mexico..deal with it..I have lived in Playa and this hotel was great for being so close to everything you could want and a great beach at the end of Constituyentes..You can beach walk all the way to Coco Beach north and Fishermans Wharf going south..gorgeous..The room was clean and maids were nice. Registration is across the street with a KOOX Hotel sign on the door so you wont be able to sign in for your room till you go across the road the staff was friendly and took care of me. I am a single woman travelling alone and felt safe..as I always do in Playa..
Verified review

6/10 Okay

NO se me asigno la habitación reservada, no había gerente al momento de check in, por lo que nadie pudo solucionar el problema. Durante el check out le comente mi problema a la señorita del hotel y me respondió que para evitar esos problemas reserve directo con el hotel, ya que las paginas de internet no son fiables.
Verified review

6/10 Okay

Disliked: Cleanliness, staff & service, property conditions & facilities

Bien

Todo bien. Un poco descuidado el baño, pero en general bien. Súper ubicación.
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
SUper bien a excepcion que no funcionaban el jacuzzi
Verified review

8/10 Good

Liked: Room comfort

Buena ubicación y cómodo

Nos fue muy bien pero le falta mantenimiento al lugar
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

I did not like the shower, all water comes out.

The restroom was not working well, the shower and toilet. The shower was not working and all water came out to the restroom because there is no door on shower. There was a giant cricket in one of the bedrooms. The restroom was not clean. Will not stay there again for sure. But great location for night clubs.
Verified review

8/10 Good

Liked: Cleanliness, room comfort
Disliked: Staff & service

Perfect location, great price.

Pros: Supreme location in the middle of downtown and very close to the beach. Best hotel in the this area, hands down. Cons: Blinds were broken and my door key didn't work, so I would have to have the person at the front desk open it for me every time I needed in. Staff was pretty unapologetic towards this.
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Property conditions & facilities

Hotel is nice, but needs improvements

Hotel was overall decent, rooms were ok, but A/C went out twice and hot water twice. Each time it was just the fuse, but each time inconvenient. The pool on the roof was nice, but SUPER small. We rented a car and the parking lot was a total disaster, it is below the building and staff park in the spots and in the middle of everything. We had to constantly ask to get someone to move. Shower in main bath was horrible and we also had to ask for towels the first couple days, until we tipped the room service. I would stay again, but I'd understand what I was getting into and not be disappointed with what I thought I was getting.
Verified review

6/10 Okay

Disliked: Cleanliness, property conditions & facilities

Very nice hotel, but horribly kept!!

This hotel was everything we needed, great location, affordable , 2bdrms, 2 baths and full kitchen! BUT The air conditioners didn't wrk properly, 1 of the showers was broken (sprayed water everywhere), the sheets were dingy, towels were old and stained and the mattress in the sleeper sofa was stained and unusable. the sheets were not changed daily, beds just remade.
Verified review

8/10 Good

Liked: Staff & service, room comfort
Room similar to pictures provided. Only downside for me was the condition has modern feel but really run down.
Verified review

6/10 Okay

Koox

Overall, the place was fine and very well located. There were blood stains on the sheets and young people shouting/partying until 3am even though there is a 11pm quiet rule that was not enforced.
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

HORRIBLE

HORRIBLE CANCELARON MI RESERVACIÓN SIN PREVIO AVISO LLEGAR CON MI FAMILIA Y PASAR CORAJES EN NUESTRAS VACACIONES DE LO PEOR
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities

Too much noise from evening until 6:00a.m.

Too much noise from early evening until 6:00a.m.Dirty rooms
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

The apartment hotel is very clean, gives you everything you need (except an iron), close to everything, at an extremely reasonable rate. We had a great time.
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loud and dirty.

First floor guests partied until 5 am with load music and laughing. Hotel did not intervene. The hotel is located next to very loud discos. The bedding was dirty and even when asked for it to be replaced that didn't happen.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Condo with everything you need and only a block from the beach. Louis at the front desk was great
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, room comfort

Opción para salir de fiesta

La ubicación del hotel es excelente sobre todo si planeas ir de fiesta ya que la zona de bares y antros se encuentra a media cuadra, la playa a 4 cuadras y la quinta Av también queda súper cerca. Lo único malo es la entrada al estacionamiento ya que es muy pequeña e incómoda y que en el área de la alberca no hay ni una sombrilla pero en general los departamentos están muy bonitos, nuevos y limpios.
Verified review

8/10 Good

Liked: Property conditions & facilities, room comfort

au centre de l'animation...

Très grand appartement bien situé pour faire la fête (donc bruyant) Ils ont juste "oublié" de faire le ménage pour notre 2ème jour !
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great, but noisy

Place was great, very modern, very clean. Only downsides (with all other things as upsides) was that it was right in the middle of the busiest part at night, so noise until 3-4am and beds weren't exactly the most comfy.
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities

Good

Clean apartment but definitely some moisture issues in the bathroom. Make sure you ask for extra blankets and towels while someone is at the desk, because they will not be there later, as stated. If something is needed and there is no one at the desk, there is a sister hotel across the street that should be able to help. Great rooftop! Beds are ok, not as comfortable as one would have hoped...
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great location

steps to the beach, great breakfast on the beach, it is somewhat noisy at night from the partying but if it bothers you,, wear earplugs, great staff, thanks Jamina for your help, hot tubs not working small pool, GREAT VIEW from the rooftop!!will surely stay here again!! beats all inclusive places, just 1 block off 5th and near the ADO if you need it WILL STAY AGAIN!!! we were a group of 3 on a ladies trip ((sofa sleeper needs to be replaced it is no comfortable)