Ocean Riviera Paradise All Inclusive

Properti bintang 5.0

Pilih tanggal untuk melihat harga

Ulasan

8,4 dari 10
Sangat bagus

Fasilitas populer

  • Kolam renang
  • All-inclusive
  • Spa
  • Termasuk parkir
  • Wi-Fi Gratis
  • Restoran
Harga saat ini Rp4.642.950
total Rp5.674.173
termasuk pajak & biaya lainnya
16 Apr - 17 Apr

Opsi kamar

Filter tersedia untuk kamar
Menampilkan 15 dari 15 kamar

Suite (Eden Master Suite)

10,0 dari 10
Sempurna
(1 ulasan)
  • Pemandangan samudra
  • 116 meter persegi
  • 1 kamar tidur
  • Kapasitas 4
  • 1 king

Suite (Eden Master Suite Rooftop)

  • Pemandangan samudra
  • 186 meter persegi
  • 1 kamar tidur
  • Kapasitas 3
  • 1 king

Daisy Junior Suite Garden View

8,2 dari 10
Sangat bagus
(115 ulasan)
  • Pemandangan taman
  • 57 meter persegi
  • 1 kamar tidur
  • Kapasitas 4
  • 1 king

PRIVILEGE MASTER SUITE SWIM UP

  • 115 meter persegi
  • Kapasitas 3

Daisy Junior Suite Pool View

8,2 dari 10
Sangat bagus
(33 ulasan)
  • 57 meter persegi
  • Kapasitas 4

Privilege Junior Suite Garden View

9,2 dari 10
Istimewa
(20 ulasan)
  • Pemandangan taman
  • 57 meter persegi
  • Kapasitas 4
  • 1 king

Privilege Junior Suite Pool View

9,8 dari 10
Sempurna
(6 ulasan)
  • 57 meter persegi
  • Kapasitas 3
  • 1 king

PRIVILEGE JUNIOR SUITE SWIM UP

9,0 dari 10
Istimewa
(17 ulasan)
  • 57 meter persegi
  • Kapasitas 3
  • 1 double

Privilege Junior Suite Rooftop

9,0 dari 10
Istimewa
(10 ulasan)
  • Pemandangan resor
  • 135 meter persegi
  • Kapasitas 3
  • 1 king

Junior Suite Standard

8,4 dari 10
Sangat bagus
(141 ulasan)
  • Pemandangan taman
  • 57 meter persegi
  • 1 kamar tidur
  • Kapasitas 4
  • 1 king

Privilege Master Suite

  • 115 meter persegi
  • 1 kamar tidur
  • Kapasitas 3
  • 1 double

Privilege Junior Suite Rooftop Pool View

  • 135 meter persegi
  • 1 kamar tidur
  • Kapasitas 3
  • 1 king

Kamar Junior, pemandangan kolam renang (suite)

9,0 dari 10
Istimewa
(4 ulasan)
  • 57 meter persegi
  • 1 kamar tidur
  • Kapasitas 4
  • 1 king

Kamar Standar, Bebas Asap Rokok

  • 135 meter persegi
  • 1 kamar tidur
  • Kapasitas 3
  • 1 king

Kamar Standar, Bebas Asap Rokok, pemandangan kolam renang

8,0 dari 10
Sangat bagus
(1 ulasan)
  • 57 meter persegi
  • 1 kamar tidur
  • Kapasitas 3
  • 1 king

Anda juga mungkin menyukai

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Tentang kawasan sekitar

Terletak di Playa del Carmen, Ocean Riviera Paradise All Inclusive berada di pantai. El Camaleón Mayakoba Golf Course dan Taman Bertema Xplor patut Anda singgahi jika agenda Anda melibatkan kegiatan seru, atau kunjungi Pantai Utama Playa del Carmen serta Taman Ekologi Tres Rios jika Anda ingin menjelajahi kecantikan alam kawasan ini. Bepergian bersama anak? Pertimbangkan Taman Hiburan Xcaret Eco dan Temazcal Natura. Ingin berbasah-basahan? Petualangan Menyelam dan snorkeling bisa dicoba di dekat properti ini. Kunjungi panduan perjalanan kami untuk Playa del Carmen
Peta
Playa del Carmen, QROO

Yang ada di sekitar

  • Quinta Avenida
    Quinta Avenida
    9 mnt berkendara - 5.7 km
  • Pantai Utama Playa del Carmen
    Pantai Utama Playa del Carmen
    10 mnt berkendara - 5.7 km
  • Pantai Maroma
    Pantai Maroma
    17 mnt berkendara - 15.4 km
  • Taman Hiburan Xcaret Eco
    Taman Hiburan Xcaret Eco
    20 mnt berkendara - 17.6 km
  • Pantai Xcalacoco
    9 mnt jalan kaki - 0.8 km

Berkeliling

  • Cancun, Quintana Roo (CUN-Bandara Internasional Cancun) - 46 menit berkendara

Restoran

  • Amaranto
    5 mnt jalan kaki
  • Mike’s Coffee
    19 mnt jalan kaki
  • Piano Bar
    20 mnt jalan kaki
  • El Templo
    16 mnt jalan kaki
  • Fresco Bar
    14 mnt jalan kaki

Tentang properti ini

Ocean Riviera Paradise All Inclusive

Properti mewah all-inclusive ini dekat dari Quinta Avenida
Manfaatkan akses waterboom gratis, klub malam, dan gelanggang boling di Ocean Riviera Paradise All Inclusive. Properti ini merupakan tempat yang bagus untuk berjemur dengan di pantai dan voli pantai. Manjakan diri Anda Refleksologi, pijat Thailand, atau manikur dan pedikur di Despacio, spa di properti. Di 11 restoran yang ada di properti ini, nikmati sarapan, makan siang, makan malam, menu anak, dan masakan Prancis. Nikmati Pusat kebugaran 24 jam, serta aktivitas seperti basket dan voli. Selain 4 bar kolam renang dan 4 bar tepi kolam renang, tamu dapat terhubung dengan akses Internet nirkabel gratis.
Manfaat tambahan mencakup:
  • 5 kolam renang outdoor dan kolam renang anak, serta 4 bar kolam renang, kursi berjemur, dan payung kolam renang
  • Parkir mandiri gratis gratis
  • 3 lapangan tenis outdoor, penitipan bayi/anak-anak (dengan biaya tambahan), dan ruang rapat
  • Penitipan koper, resepsionis 24 jam, dan meja pemesanan tur/tiket
  • Ulasan tamu sangat merekomendasikan kolam renang, staf, dan lokasi
Fitur kamar
Semua kamar tamu di Ocean Riviera Paradise All Inclusive memberikan fasilitas seperti brankas ukuran laptop dan AC, serta fasilitas seperti isi minibar gratis dan WiFi gratis. Ulasan tamu memberikan penilaian tinggi untuk kamar kebersihan kamar di properti ini.
Manfaat ekstra termasuk:
  • Perlengkapan mandi gratis dan pengering rambut
  • Televisi LED 40-inci dengan TV satelit
  • Lampu bohlam LED, pemanas air untuk kopi/teh, dan kipas angin langit-langit

Rincian all-inclusive

Properti ini bersifat all-inclusive. Fasilitas makan dan minum di hotel sudah termasuk dalam harga kamar (beberapa pembatasan mungkin berlaku).

Uang tip dan pajak

Termasuk uang tip dan uang tip tambahan dari tamu diterima.

Makanan dan minuman

Termasuk semua makanan prasmanan dan à la carte, makanan ringan, dan minuman
Layanan kamar tersedia selama waktu tertentu
Minibar dalam kamar (termasuk semua minuman)

Aktivitas dan fasilitas/peralatan

Termasuk semua kegiatan di lokasi dan penggunaan fasilitas dan perlengkapannya.

Kegiatan air

Kursus menyelam skuba

Kegiatan darat

Fasilitas kebugaran
Tenis
Bola voli

Hiburan

Hiburan dan aktivitas di dalam hotel
Akses ke klub di dalam hotel

Penghargaan dan afiliasi

Properti Bersertifikat Ramah Lingkungan
Properti ini berpartisipasi dalam Biosphere, program yang mengukur dampak properti terhadap salah satu atau beberapa aspek berikut: lingkungan, komunitas, warisan budaya, dan ekonomi setempat.

Properti serupa

Fasilitas properti

Internet

  • Tersedia di semua kamar: Wi-Fi gratis
  • Tersedia di beberapa area publik: Wi-Fi gratis

Tempat parkir dan transportasi

  • Gratis parkir mandiri di properti
  • Parkir mandiri terbatas di properti

Makanan dan minuman

  • 1 kedai kopi/kafe
  • 10 bar/lounge
  • 11 restoran
  • 4 bar kolam renang
  • 4 bar tepi kolam renang
  • Piknik pribadi
  • Tempat makan pribadi/pasangan
  • Toko camilan/toko makanan

Restoran di properti

  • Amaranto
  • Blue Moon
  • La Locanda
  • Ruta 66
  • Sakura

Aktivitas menarik

  • 1 bathtub air panas
  • 3 lapangan tenis outdoor
  • 5 kolam renang outdoor
  • Arena bermain
  • Arena boling
  • Arkade/ruang permainan
  • Basket
  • Gym 24 jam
  • Klub anak gratis
  • Klub malam
  • Kolam renang anak
  • Kolam renang outdoor (akses tamu)
  • Meja biliar
  • Spa layanan lengkap
  • Stereo
  • Tempat belanja
  • Tenis meja
  • TV di area umum
  • Voli pantai
  • Waterpark gratis

Cocok untuk keluarga

  • 5 kolam renang outdoor
  • Arena bermain
  • Arena boling
  • Arkade/ruang permainan
  • Fasilitas laundry
  • Gratis aktivitas dengan pengawasan untuk anak-anak gratis
  • Klub anak gratis
  • Kolam renang anak
  • Penitipan anak/bayi (biaya tambahan)
  • Penjaga pantai/kolam renang di properti
  • Tiket masuk waterpark gratis
  • Toko camilan/toko makanan
  • Toko/minimarket

Kenyamanan

  • ATM
  • Brankas di resepsionis
  • Fasilitas laundry
  • Penitipan koper
  • Resepsionis 24 jam
  • Salon
  • Toko Souvenir/kios koran
  • Toko/minimarket

Layanan tamu

  • Bantuan tur dan tiket
  • Layanan concierge
  • Layanan laundry/dry cleaning
  • Layanan pernikahan
  • Paket tunangan/pernikahan
  • Pembersihan kamar (setiap hari)
  • Porter/bellboy
  • Staf multibahasa

Layanan bisnis

  • Penyewaan komputer
  • Pusat bisnis
  • Ruang rapat

Outdoor

  • Di pantai
  • Kursi di kolam renang
  • Payung kolam renang
  • Taman
  • Teras

Spa layanan lengkap

  • Bathtub air panas
  • Facial
  • Manikur/pedikur
  • Pijat ala Swedia
  • Pijat ala Thailand
  • Pijat dengan batu hangat
  • Refleksiologi
  • Ruang perawatan pasangan
  • Ruang uap
  • Sauna
  • Spa buka setiap hari

Aksesibilitas

  • Jika Anda memiliki permintaan untuk fasilitas difabel tertentu, harap hubungi properti menggunakan informasi yang tertera pada konfirmasi reservasi yang diterima setelah memesan.
  • Cermin pembesar
  • Tidak ada lift

Lainnya

  • 4 gedung
  • 4 lantai
  • Arsitektur gaya Mediterania
  • Aula resepsi
  • Dibangun pada tahun 2016
  • Jendela berlapis ganda
  • Kebijakan daur ulang komprehensif
  • Kebijakan limbah makanan yang komprehensif
  • Kelambu
  • Minimal 80% pencahayaan menggunakan LED
  • Opsi makanan vegetarian
  • Pameran seniman lokal
  • Penjaga kolam renang
  • Properti bebas rokok

Fasilitas kamar

Kamar tidur

  • Seprai disediakan

Kamar mandi

  • Handuk disediakan
  • Pengering rambut
  • Perlengkapan mandi gratis

Hiburan

  • TV LED 40 inci dengan saluran satelit

Makanan dan minuman

  • Air minum kemasan gratis
  • Isi minibar gratis
  • Layanan kamar terbatas
  • Mesin pembuat kopi/teh

Lainnya

  • AC (pengatur suhu)
  • Brankas yang dapat memuat laptop
  • Kipas angin langit-langit
  • Lampu LED
  • Meja tulis
  • Sakelar hemat energi di kamar tamu
  • Shower hemat air
  • Telepon
  • Toilet hemat air

Kebijakan

Check-in

Check-in mulai pukul: 15.00; Batas waktu check-in pukul: 05.30
Check-in lebih akhir tergantung ketersediaan
Usia check-in minimal - 18

Check-out

Check-out sebelum tengah hari
Check-out lebih akhir tergantung ketersediaan
Check-out lebih akhir akan dikenakan biaya

Petunjuk check-in khusus

Resepsionis di properti akan menyambut tamu saat kedatangan
Informasi yang diberikan oleh properti mungkin diterjemahkan menggunakan sistem terjemahan otomatis

Metode akses

Bellboy atau resepsionis

Hewan peliharaan

Hewan peliharaan tidak diperkenankan masuk

Anak dan tempat tidur tambahan

Anak-anak diperbolehkan
Anak-anak hingga usia 2 tahun dapat menginap gratis jika menggunakan tempat tidur yang ada saat menginap di kamar orang tua atau wali
Tempat tidur lipat/kasur tambahan tidak tersedia
Boks bayi (tempat tidur bayi) tidak tersedia

Jenis pembayaran properti

Informasi penting

Biaya

Anda akan diminta untuk membayar biaya berikut di properti. Biaya tersebut mungkin termasuk pajak yang berlaku:

  • Pajak yang dikenakan oleh pemerintah kota: USD 3.31 per akomodasi, per malam

Kami telah memasukkan semua biaya yang diberikan properti ke kami.

Fasilitas ekstra opsional

  • Check-out lebih lama tersedia dengan biaya (tergantung ketersediaan)

Daftar di atas mungkin tidak lengkap. Biaya dan deposit mungkin belum mencakup pajak dan dapat berubah tanpa pemberitahuan sebelumnya.

Anda harus tahu

Biaya penambahan orang dapat berlaku dan berbeda-beda menurut kebijakan properti
Tanda pengenal berfoto yang dikeluarkan oleh pemerintah dan kartu kredit, kartu debit, atau deposit uang tunai diperlukan saat check-in untuk biaya tidak terduga
Pemenuhan permintaan khusus bergantung pada ketersediaan sewaktu check-in dan mungkin menimbulkan biaya tambahan; permintaan khusus tidak dapat dijamin
Kebijakan atau biaya pembatalan khusus dapat dikenakan untuk reservasi kelompok (lebih dari 8 kamar untuk properti/tanggal menginap yang sama)
Properti ini menerima kartu kredit, kartu debit, dan uang tunai
Properti ini menggunakan sistem daur ulang air limbah
Fitur keamanan di properti ini mencakup alat pemadam api
Properti ini memiliki area outdoor, seperti balkon, patio, dan teras yang mungkin tidak cocok untuk anak-anak; Jika Anda khawatir, sebaiknya hubungi properti sebelum kedatangan Anda untuk mengonfirmasi bahwa mereka dapat mengakomodasi Anda di kamar yang sesuai

Perlu diketahui

Properti ini tidak memiliki lift
Tersedia akses kolam renang mulai pukul 08.00 hingga pukul 20.00
Biaya jamuan makan malam wajib untuk Malam Natal sudah tercakup dalam harga total yang ditampilkan untuk menginap pada 24 Desember
Biaya jamuan makan malam wajib untuk Malam Tahun Baru sudah tercakup dalam harga total yang ditampilkan untuk menginap pada 31 Desember
Hanya tamu terdaftar yang boleh menginap di kamar

Properti ini juga dikenal dengan nama

Ocean Riviera Eden beach All Inclusive Playa del Carmen
Ocean Riviera Eden beach All Inclusive
Ocean Riviera Eden beach Playa del Carmen
Ocean Riviera Paradise All Inclusive All-inclusive property
Ocean Riviera Paradise All Inclusive Playa del Carmen
Ocean Riviera Paradise All Inclusive All-inclusive property
Ocean Riviera Paradise All Inclusive Playa del Carmen
Ocean Riviera Eden by the beach All Inclusive
All-inclusive property Ocean Riviera Paradise All Inclusive
Ocean Riviera Paradise Eden by the beach All Inclusive

Pertanyaan umum

Apakah Ocean Riviera Paradise All Inclusive memiliki kolam renang?

Ya, properti ini dilengkapi 5 kolam renang outdoor dan kolam renang anak.Akses kolam renang pukul 08.00–20.00.

Berapa biaya menginap di Ocean Riviera Paradise All Inclusive?

Mulai 28 Mar 2026, harga yang ditemukan untuk 1 malam menginap untuk 2 orang dewasa di Ocean Riviera Paradise All Inclusive pada 16 Apr 2026 mulai dari Rp4.642.950, belum termasuk pajak dan biaya lainnya. Harga ini berdasarkan harga per malam terendah yang ditemukan dalam 24 jam terakhir untuk masa menginap dalam 30 hari ke depan. Harga dapat berubah sewaktu-waktu. Pilih tanggal untuk harga yang lebih akurat.

Apakah Ocean Riviera Paradise All Inclusive ramah hewan peliharaan?

Tidak, hewan peliharaan tidak diperkenankan masuk di properti ini.

Berapa biaya parkir di Ocean Riviera Paradise All Inclusive?

Parkir mandiri gratis di properti ini gratis.

Pukul berapa check-in di Ocean Riviera Paradise All Inclusive?

Check-in mulai pukul: 15.00; Batas waktu check-in pukul: 05.30. Check-in terlambat tersedia pada jam tertentu.

Pukul berapa check-out di Ocean Riviera Paradise All Inclusive?

Check-out pada pukul tengah hari.Check-out lebih akhir tersedia dengan biaya (tergantung ketersediaan).

Apakah ada manfaat all-inclusive di Ocean Riviera Paradise All Inclusive?

Ya, properti ini all-inclusive.Termasuk semua makanan dan minuman, aktivitas termasuk Tenis, Bola voli, Kursus scuba-diving, dan lainnya.

Di mana lokasi Ocean Riviera Paradise All Inclusive?

Terletak di pantai, properti Playa del Carmen ini juga berjarak 15 menit jalan kaki dari Pantai Xcalacoco dan Chun-Zumbul (situs menyelam). El Camaleón Mayakoba Golf Course dan Pantai Punta Esmeralda juga berjarak 5 km saja.

Dapatkah saya membatalkan reservasi di secara gratis dan menerima refund penuh?

Ya, properti ini menawarkan pembatalan gratis untuk harga kamar tertentu, karena fleksibilitas itu penting! Baca kebijakan pembatalan properti di situs web kami untuk detail selengkapnya tentang pengecualian atau persyaratannya.

Ulasan

Ulasan Ocean Riviera Paradise All Inclusive

8,4

Sangat Baik

8,8

Kebersihan

8,6

Fasilitas

8,6

Staf & layanan

8,4

Kondisi & fasilitas properti
Penilaian 10 - Sangat Bagus. 1480 dari 2880 ulasan
Penilaian 8 - Bagus. 719 dari 2880 ulasan
Penilaian 6 - Cukup Baik. 359 dari 2880 ulasan
Penilaian 4 - Buruk. 173 dari 2880 ulasan
Penilaian 2 - Sangat Buruk. 149 dari 2880 ulasan

Ulasan

10/10 Sangat Bagus

Panveer

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great resort, the level of service we received from Alan was incredible. I would recommend this resort to any family looking for a getaway.
Menginap 5 malam pada bulan Maret 2026

10/10 Sangat Bagus

Quintin

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
A fantastic resort with tons of amenities, helpful and friendly staff and the best food. Would absolutely recommend
Menginap 10 malam pada bulan Maret 2026

8/10 Bagus

Whitney

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Overall the stay was good. Only slight downfall was the difficulty in getting chairs by the pool at the ocean and making reservations for certain dinner spots.
Menginap 4 malam pada bulan Maret 2026

10/10 Sangat Bagus

ELSA PASTO

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
There is a teens club for people over the age of 12 and a kids club for younger kids aged 5-12 years old and the pools were great the staff hotel had lots of activities to do in the water
Menginap 7 malam pada bulan Maret 2026

8/10 Bagus

Juan

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Good place for families with kids, good food and very nice staff.
Menginap 5 malam pada bulan Maret 2026

8/10 Bagus

John

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great resort, great time, excellent staff and food. Definitely would go again.
Menginap 5 malam pada bulan Februari 2026

10/10 Sangat Bagus

Parisa

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas
We had a lovely stay overall. The food was great and there were plenty of amenities to enjoy. The ice cream shop and coffee shop were definitely highlights — both were excellent and something we looked forward to every day. That said, the rooms did not meet our expectations. The bed was making broken, creaking noises, and the fan didn’t feel safe to turn on. The bathroom was quite old, and the shower area was very slippery, which made it unsafe, especially with kids. With some updates to the rooms, this place could be amazing, but for now it was a mix of great common areas and disappointing accommodations
Menginap 7 malam pada bulan Februari 2026

8/10 Bagus

Michelle

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Families with young children would definitely love this hotel for the pool and park area. We were there during March Break so it was very busy. We had to sit on our towels on the beach on our first day as there was no available chairs. Other people were in the same situation. The pool at the beach was great especially because they did not play music at this pool. Overall, the restaurants were good and we enjoyed the food. I did not like that you have to line up early in the morning to book one of the hotels. Two other restaurants coudl be booked via the app. I could not get the app to work on my phone but my husband managed to get the app working. Also, we usually had to wait for a table at the restaurant near the beach. There are some rocky areas at the beach but you can still get in the ocean and swim. Rooms were spacious and comfortable. Overall, we were happy with our stay but the hotel and staff could make some simple changes to offer better service to its guests.
Menginap 6 malam pada bulan Maret 2026

8/10 Bagus

Pierre

Bepergian bersama teman, Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas
A
Menginap 10 malam pada bulan Maret 2026

6/10 Cukup Baik

Charetzeni

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
I was expecting a better experience but I found the food to just be okay and the service was not to par to what other hotels offer. The buffet coffee was absolutely awful. Some room for improvement for sure. Hotel lobby was gorgeous.
Menginap 4 malam pada bulan Maret 2026

10/10 Sangat Bagus

Eduardo

Bepergian bersama teman, Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Clean room and great staff.
Menginap 7 malam pada bulan Maret 2026

6/10 Cukup Baik

Trinasia

Disukai: Staf & layanan, kondisi & fasilitas properti
The room was beautiful and spacious. Hot tub only had Luke warm water coming out. Large tub in first floor bathroom was a bit dirty. Staff were extremely friendly and helpful.
Menginap 4 malam pada bulan Maret 2026

2/10 Sangat Buruk

guelsy

Bepergian bersama teman
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Not much to do, smaller than i expected, the food was ok. I got food poisoning. Honestly such a bad experience. Also fell down the stairs inside my suite, theres no grip, very slippery. Would not go again, would not recommend
Menginap 4 malam pada bulan Maret 2026

4/10 Buruk

Fidencio

Bepergian bersama teman, Bepergian dalam rombongan
Hello, I wanted to take a moment to provide feedback regarding my recent stay at your resort. My family and I have been traveling to Cancun and Playa del Carmen for over 25 years, and this was our first time staying at your property. Unfortunately, our experience did not meet expectations due to several issues during our visit. To begin with, we reported the lack of hot water in our room on three separate occasions, and the issue was never resolved during our stay. This was extremely disappointing. Additionally, one evening, two couples traveling with us experienced a serious issue accessing their room in the El Beso section. They contacted me for assistance, and I attempted to reach the front desk multiple times, but no one answered the phone. As a result, they were forced to walk all the way to the front desk late at night to resolve the issue, which is unacceptable for a resort of this standard. We were also disappointed with the dining experience. The food at both the steakhouse and the Italian restaurant did not meet expectations, and the liquor selection was very limited. Needless to say, all six of us in our group were very disappointed. It is unfortunate that what should have been a memorable and enjoyable trip turned into a frustrating experience. Based on this visit, we will not be returning or recommending this resort to others.
Menginap 4 malam pada bulan Maret 2026

10/10 Sangat Bagus

Akberet

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Everything excellent excellent special food! The room atmosphere good but the wall is very moody When they open the door, they smelled bad focussing it fix it the wall, please thank you and appreciate it outside of a reason to have some people the do it massage excellent and fair price👍
Menginap 8 malam pada bulan Maret 2026

6/10 Cukup Baik

Carolina

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The room was always very clean and smelled very good. Pools were cleaned, but many people hold their seats with towels, so get out there early, or you will have no seats. Mainly in building 1 and the adult pool. On the last day, they got strict and started removing people's stuff from chairs that were used for 1/2 hour or more.
Menginap 4 malam pada bulan Maret 2026

10/10 Sangat Bagus

Rebecca Elise

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
My husband and I stayed from March 15-20th. We were greeted by Manuel upon check in and helped us to upgrade to El Beso. Our luggage was stored as we arrived before lunch and check in was at 3pm (which we anticipated). He also helped us make a dinner reservation for that evening. We were able to relax by the pool and have lunch while we waited for our room to be ready. Once we got to our room, it was very clean and quite spacious. Our luggage was delivered very quickly with a smile. Our dinner reservation was booked for later in the evening, so we ordered room service on the app. It was easy to order and the food came a lot faster than we expected. We ate at La Locanda (shoutout to servers Mario and Jose for great service!) that night and it was delicious. We also ate dinner at Blue Moon, Margarita (shout out to Michael for great service) and the Steak House (shoutout to Wilbert for great service!) and were happy with all of our meals. The buffet at breakfast and lunch were great options. We always found something we enjoyed. With our El Beso upgrade, we were able to have breakfast at Margarita and enjoyed that a couple of mornings. We ate lunches at Pez Vela (beach restaurant), La Petite Creperie and El Beso Snack and enjoyed all of our meals. We spent most of our days poolside. Shoutout to Lizbeth for keeping our drinks full and to William and Andres on the entertainment team for all the fun and for having games we could play from our chairs! An overall great time!!
Menginap 5 malam pada bulan Maret 2026

4/10 Buruk

Joseph

Bepergian bersama keluarga
Disukai: Kebersihan, kondisi & fasilitas properti
Tidak Disukai: Staf & layanan
The room was in excellent shape and i thought the value was fair, the food situation was disappointing but the room made up for it.
Menginap 2 malam pada bulan Maret 2026

10/10 Sangat Bagus

Julieth M Zuluaga

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
From the Location to the commons areas this is a 5star hotel, staff, food, amenities, cleanliness, restaurants, the beach, kids water park…. Everything was amazing fabulous and I can continue for 2 pages about how everything is perfect in this resort…Thank you All the staff and people that contributed to make this vacations into memorable time. We will be back and will share our experience we all our families and friends.
Menginap 4 malam pada bulan Maret 2026

8/10 Bagus

Tanya Rachel

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
This resort is very modern and Americanized, didn’t feel authentic Mexican. Beautifully designed with really great food. The buffet was amazing always had something new to discover. Did not like the wait times to get into the buffet or the order coffee from there little on site coffee shop. It was impossible to just go somewhere and help yourself to morning coffee. You had to wait to be sat then wait for the waiter to come over to your table (at the buffet) the train brings you around which helps since the resort is so big: the beach side pool is very sleek. Staff friendly. The gym is beautiful and nice tennis courts. Nightly live musicians were talented. I loved the smell in the lobby.
Menginap 7 malam pada bulan Maret 2026

10/10 Sangat Bagus

Emily

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
This resort was clean, safe, quiet and easy to find your way around which was nice traveling with kids. There were a few pools to pick from and we were always able to find a chair on the deck. For people who complained about the beach, yes it is small but it was well kept by the staff and my kids enjoyed it. My only complaint was there could have been more staff working in the restaurants as there was often long wait times for things. The buffet staff were incredibly busy and constantly moving and as such we made if halfway through breakfast without water or coffee. This was not a fault to the staff as they were doing the best they can, this also lead to long wait times for food/service at the restaurants as well. We would definitely come back.
Menginap 4 malam pada bulan Maret 2026

10/10 Sangat Bagus

Sarah

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Amazing experience!
Menginap 5 malam pada bulan Maret 2026

10/10 Sangat Bagus

Marc-Antoine

Bepergian dalam rombongan, Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
This resort was great for kids, we had 3 kids in our group, 6-7-9 and they got bored of the water park pretty quick, it is geared toward young children. Food was good, beachside pool was great, the ocean is pretty rocky to swim in. Drink and service was great. I would recommend it.
Menginap 8 malam pada bulan Maret 2026

6/10 Cukup Baik

Vernicka

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, fasilitas
Overall, Ocean Riviera Paradise is a beautiful resort with strong amenities. The beach, pools, and restaurants were enjoyable, and my son had an amazing time, he made friends and truly enjoyed the experience. Unfortunately, there were some major inconsistencies in service. Our original room was next to active construction, and the paint smell was overwhelming. After we raised the concern, we were moved to a one-bedroom suite in the Privilege section, which was much better. However, despite being placed in that section, we were not given access to Privilege amenities because we had green wristbands instead of black. This caused repeated issues, we were denied entry to certain restaurants, could not access services in that area, and were even turned away when trying to get towels at the Privilege pool. What was most concerning was that staff repeatedly pointed out that we “booked through Expedia,” and it felt like that came with a lower level of service. The overall experience made us feel singled out and unwelcome at times. As a parent, it was especially disappointing to have my child notice and question why we were being treated differently. The resort has great potential, but better coordination and consistent guest service are needed.
Menginap 4 malam pada bulan Maret 2026

10/10 Sangat Bagus

Claudio

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very good
Menginap 7 malam pada bulan Maret 2026