Terletak di Puerto Morelos, Hotel Marina El Cid Spa & Beach Resort All Inclusive berada di pantai. Nikmati objek wisata populer kawasan ini di Xoximilco, atau keindahan alamnya di Pantai Puerto Morelos dan Pantai Maroma. Bepergian bersama anak? Pertimbangkan West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park, periksa juga kegiatan atau permainan di El Rey Polo Country Club. Bawa stik golf Anda dan asah keahlian Anda dengan lapangan dan latihan golf yang berada tak jauh, atau bertualanglah dengan jalur hiking/sepeda. Kunjungi panduan perjalanan kami untuk Puerto Morelos
Boulevard el Cid Unidad 15, Puerto Morelos, QROO, 77580
Yang ada di sekitar
Puerto Morelos National Marine Park
3 mnt berkendara - 2.9 km
Puerto Morelos Town Square
4 mnt berkendara - 3.6 km
Pantai Ojo de Agua
4 mnt berkendara - 3.6 km
Koperasi Seniman Puerto Morelos
4 mnt berkendara - 3.6 km
Paroki Katolik San Jose
4 mnt berkendara - 3.6 km
Berkeliling
Cancun, Quintana Roo (CUN-Bandara Internasional Cancun) - 28 menit berkendara
Restoran
Ile De France
3 mnt jalan kaki
Aromas
3 mnt jalan kaki
Arrecife Restaurant
5 mnt jalan kaki
A'akat
3 mnt jalan kaki
Swim Beach Bar
10 mnt jalan kaki
Tentang properti ini
Hotel Marina El Cid Spa & Beach Resort All Inclusive
Properti kelas atas all-inclusive ini dekat dari Pantai Puerto Morelos
Anda dapat menikmati bar kolam renang, bar pantai, dan bar tepi kolam renang di Hotel Marina El Cid Spa & Beach Resort All Inclusive. Properti ini tempat yang bagus untuk berjemur dengan dengan di pantai, pijat di pantai, dan kursi berjemur. Manjakan diri Anda dengan Hidroterapi, pijat, atau body scrub di spa yang ada di properti. Di 5 restoran yang ada di properti ini, nikmati sarapan, makan siang, makan malam, dan masakan Meksiko. Pusat kebugaran menawarkan kelas aerobik dan kelas yoga; aktivitas lainnya meliputi selancar angin, selancar/boogie boarding, dan berkayak. Selain teras rooftop dan pusat perbelanjaan di properti, tamu dapat terhubung dengan akses Internet nirkabel gratis, berkecepatan 25+ Mbps.
Manfaat lainnya termasuk:
2 kolam renang outdoor dan kolam renang anak, serta kursi berjemur dan bar kolam renang
2 lapangan pickleball luar ruang, handuk pantai, dan lift
Kopi/teh di lobi, layanan pernikahan, dan meja pemesanan tur/tiket
Resepsionis 24 jam, penitipan koper, dan bell boy
Ulasan tamu menunjukkan nilai yang baik untuk cocok untuk keluarga, restoran, dan nilai keseluruhan
Fitur kamar
Semua kamar tamu di Hotel Marina El Cid Spa & Beach Resort All Inclusive mempunyai kenyamanan seperti layanan kamar 24 jam dan AC, selain fasilitas seperti layanan kamar larut malam dan WiFi gratis. Ulasan tamu memberikan penilaian tinggi untuk kamar kebersihan kamar di properti ini.
Manfaat lainnya termasuk:
Shower, perlengkapan mandi gratis, dan pengering rambut
Televisi dengan TV satelit
Balkon, pemanas air untuk kopi/teh, dan kipas angin langit-langit
Rincian all-inclusive
Properti ini bersifat all-inclusive. Fasilitas makan dan minum di hotel sudah termasuk dalam harga kamar (beberapa pembatasan mungkin berlaku).
Uang tip dan pajak
Termasuk uang tip dan uang tip tambahan dari tamu diterima.
Makanan dan minuman
Termasuk semua makanan prasmanan dan à la carte, makanan ringan, dan minuman
Layanan kamar 24-jam (menu terbatas)
Minibar dalam kamar (termasuk semua minuman)
Kegiatan air
Berkayak
Berlayar
Berselancar/boogie boarding
Berselancar angin
Kegiatan darat
Bersepeda
Fasilitas kebugaran
Klub anak
Hiburan
Hiburan dan aktivitas di dalam hotel
Penghargaan dan afiliasi
Properti Bersertifikat Ramah Lingkungan
Properti ini berpartisipasi dalam EarthCheck, program yang mengukur dampak properti terhadap salah satu atau beberapa aspek berikut: lingkungan, komunitas, warisan budaya, dan ekonomi setempat.
Properti serupa
Ventus Ha at Marina El Cid Spa & Beach Resort - All Inclusive
Puerto Morelos
Ventus Ha at Marina El Cid Spa & Beach Resort - All Inclusive
Wi-Fi gratis dalam kamar memiliki batas maksimal 2 perangkat
Tersedia di beberapa area publik: Wi-Fi gratis
Tempat parkir dan transportasi
Tersedia parkir dengan akses kursi roda
Parkir di properti termasuk opsi parkir jauh dari jalan
Makanan dan minuman
1 bar kolam renang
1 bar pantai
1 bar tepi kolam renang
1 kedai kopi/kafe
2 bar/lounge
5 restoran
Kopi dan teh di area umum
Toko camilan/toko makanan
Restoran di properti
Alhambra
El Alcazar
Hacienda Arrecife
La Marina
Tratorria Da'Gulio
Aktivitas menarik
1 bathtub air panas
2 kolam renang outdoor
2 lapangan pickleball outdoor
Berkayak
Berlayar
Berselancar angin
Ekowisata
Gym
Kelas fitness
Kelas yoga
Klub anak gratis
Kolam renang anak
Sauna
Selancar/bodyboarding
Snorkeling
Spa layanan lengkap
Tempat belanja
Tur sepeda
TV di area umum
Cocok untuk keluarga
2 kolam renang outdoor
Fasilitas laundry
Klub anak gratis
Kolam renang anak
Toko camilan/toko makanan
Kenyamanan
Brankas di resepsionis
Fasilitas laundry
Penitipan koper
Resepsionis 24 jam
Salon
Toko Souvenir/kios koran
Layanan tamu
Bantuan tur dan tiket
Layanan concierge
Layanan laundry/dry cleaning
Layanan pernikahan
Pembersihan kamar (setiap hari)
Porter/bellboy
Staf multibahasa
Layanan bisnis
Pusat bisnis
Pusat konferensi
Outdoor
Di pantai
Handuk pantai
Kursi di kolam renang
Kursi pantai
Taman
Teras atap
Spa layanan lengkap
Aromaterapi
Bathtub air panas
Body scrub
Body wrap
Facial
Hidroterapi
Manikur/pedikur
Pemandian Turki
Sauna
Spa buka setiap hari
Aksesibilitas
Jika Anda memiliki permintaan untuk fasilitas difabel tertentu, harap hubungi properti menggunakan informasi yang tertera pada konfirmasi reservasi yang diterima setelah memesan.
1 tempat parkir difabel
Dapat diakses kursi roda (dengan batasan)
Jalur kursi roda
Lantai halus di kamar
Lift (lebar pintu 148 sentimeter)
Meja concierge dapat diakses kursi roda
Restoran dapat diakses kursi roda
Tempat parkir dapat diakses kursi roda
Lainnya
12 gedung
4 lantai
Arsitektur gaya Kolonial
Aula banquet
Dibangun pada tahun 2006
Ruang merokok khusus
Fasilitas kamar
Kamar tidur
Comforter bulu angsa
Seprai disediakan
Kamar mandi
Handuk disediakan
Pengering rambut
Perlengkapan mandi gratis
Sabun
Sampo
Shower
Tisu toilet
Hiburan
TV dengan saluran satelit
Makanan dan minuman
Air minum kemasan gratis
Layanan kamar 24 jam
Mesin pembuat kopi/teh
Minibar
Lainnya
AC
Brankas
Kipas angin langit-langit
Setrika/meja setrika
Telepon
Tersedia kamar terhubung
Kebijakan
Check-in
Check-in mulai pukul: 15.00; Batas waktu check-in pukul: kapan saja
Usia check-in minimal - 18
Check-out
Check-out sebelum tengah hari
Petunjuk check-in khusus
Resepsionis di properti akan menyambut tamu saat kedatangan
Informasi yang diberikan oleh properti mungkin diterjemahkan menggunakan sistem terjemahan otomatis
Metode akses
Bellboy atau resepsionis
Hewan peliharaan
Hewan peliharaan atau hewan pemandu tidak diperkenankan masuk
Anak dan tempat tidur tambahan
Anak-anak diperbolehkan
Tempat tidur lipat/kasur tambahan tidak tersedia
Boks bayi (tempat tidur bayi) tidak tersedia
Jenis pembayaran properti
Informasi penting
Biaya
Anda akan diminta untuk membayar biaya berikut di properti. Biaya tersebut mungkin termasuk pajak yang berlaku:
Biaya tujuan: USD 6 per akomodasi, per malam
Biaya resor: USD 15 per akomodasi, per malam
Biaya resor mencakup:
Akses ke pusat kebugaran
Brankas dalam kamar
Parkir
Telepon
Kami telah memasukkan semua biaya yang diberikan properti ke kami.
Anda harus tahu
Biaya penambahan orang dapat berlaku dan berbeda-beda menurut kebijakan properti
Tanda pengenal berfoto yang dikeluarkan oleh pemerintah dan kartu kredit, kartu debit, atau deposit uang tunai diperlukan saat check-in untuk biaya tidak terduga
Pemenuhan permintaan khusus bergantung pada ketersediaan sewaktu check-in dan mungkin menimbulkan biaya tambahan; permintaan khusus tidak dapat dijamin
Usia minimum untuk check-in Libur Musim Semi adalah 21 tahun
Properti ini menerima kartu kredit, kartu debit, dan uang tunai
Fitur keamanan di properti ini mencakup pendeteksi karbon monoksida dan pendeteksi asap
Properti ini memiliki area outdoor, seperti balkon, patio, dan teras yang mungkin tidak cocok untuk anak-anak; Jika Anda khawatir, sebaiknya hubungi properti sebelum kedatangan Anda untuk mengonfirmasi bahwa mereka dapat mengakomodasi Anda di kamar yang sesuai
Property Registration Number 01230110flb40
Perlu diketahui
Pemesanan diperlukan untuk layanan pijat dan perawatan spa; reservasi dapat dilakukan dengan menghubungi properti sebelum kedatangan, dengan menggunakan informasi kontak pada konfirmasi pemesanan
Biaya jamuan makan malam wajib untuk Malam Tahun Baru sudah tercakup dalam harga total yang ditampilkan untuk menginap pada 31 Desember
Hanya tamu terdaftar yang boleh menginap di kamar
Properti ini memiliki kamar yang terhubung atau bersebelahan, yang bergantung pada ketersediaan dan bisa diminta dengan menghubungi properti secara langsung menggunakan nomor telepon pada konfirmasi pemesanan
Hewan peliharaan, termasuk hewan pemandu, tidak diizinkan di properti ini
WiFi gratis dalam kamar terbatas untuk 2 perangkat
Tamu di bawah 6 tahun tidak boleh memasuki spa, dan tamu di bawah 12 tahun hanya boleh masuk dengan pengawasan orang dewasa
Properti ini juga dikenal dengan nama
Marina Cid
Marina El Cid Spa Beach Puerto Morelos
El Cid Puerto Morelos
Marina El Cid Spa Beach All Inclusive Puerto Morelos
Hotel Marina El Cid Spa & Beach Puerto Morelos
Hotel Marina El Cid Spa And Beach Resort
ina Cid Inclusive Puerto More
Marina El Cid Spa Beach
Pertanyaan umum
Apakah Hotel Marina El Cid Spa & Beach Resort All Inclusive memiliki kolam renang?
Ya, properti ini dilengkapi 2 kolam renang outdoor dan kolam renang anak.
Berapa biaya menginap di Hotel Marina El Cid Spa & Beach Resort All Inclusive?
Mulai 10 Apr 2026, harga yang ditemukan untuk 1 malam menginap untuk 2 orang dewasa di Hotel Marina El Cid Spa & Beach Resort All Inclusive pada 25 Apr 2026 mulai dari Rp4.247.185, belum termasuk pajak dan biaya lainnya. Harga ini berdasarkan harga per malam terendah yang ditemukan dalam 24 jam terakhir untuk masa menginap dalam 30 hari ke depan. Harga dapat berubah sewaktu-waktu. Pilih tanggal untuk harga yang lebih akurat.
Apakah Hotel Marina El Cid Spa & Beach Resort All Inclusive ramah hewan peliharaan?
Tidak, hewan peliharaan tidak diperkenankan masuk di properti ini.
Pukul berapa check-in di Hotel Marina El Cid Spa & Beach Resort All Inclusive?
Check-in mulai pukul: 15.00; Batas waktu check-in pukul: kapan saja.
Pukul berapa check-out di Hotel Marina El Cid Spa & Beach Resort All Inclusive?
Check-out pada pukul tengah hari.
Apakah ada manfaat all-inclusive di Hotel Marina El Cid Spa & Beach Resort All Inclusive?
Ya, properti ini all-inclusive.Termasuk semua makanan dan minuman, aktivitas termasuk Selancar angin, Kayak, Berlayar, dan lainnya.
Di mana lokasi Hotel Marina El Cid Spa & Beach Resort All Inclusive?
Terletak di pantai, properti Puerto Morelos ini juga berjarak sekitar 3 km dari Koperasi Seniman Puerto Morelos, Pantai Ojo de Agua, dan Paroki Katolik San Jose. Puerto Morelos Town Square dan Mercusuar Miring juga berjarak 3 km saja.
Dapatkah saya membatalkan reservasi di secara gratis dan menerima refund penuh?
Ya, properti ini menawarkan pembatalan gratis untuk harga kamar tertentu, karena fleksibilitas itu penting! Baca kebijakan pembatalan properti di situs web kami untuk detail selengkapnya tentang pengecualian atau persyaratannya.
Ulasan
Ulasan Hotel Marina El Cid Spa & Beach Resort All Inclusive
8,6
Sangat Bagus
Semua ulasan yang ditampilkan berasal dari pengalaman tamu yang nyata. Hanya traveler yang telah memesan penginapan dengan kami yang dapat mengirimkan ulasan. Kami memverifikasi ulasan sesuai dengan panduan kami dan memublikasikan semua ulasan, baik itu positif maupun negatif.Informasi selengkapnyaTerbuka di jendela baru
9,2
Kebersihan
8,8
Fasilitas
9,0
Staf & layanan
8,8
Kondisi & fasilitas properti
Penilaian 10 - Sangat Bagus. 1262 dari 2186 ulasan
10 - Sangat Bagus
1.262
Penilaian 8 - Bagus. 542 dari 2186 ulasan
8 - Bagus
542
Penilaian 6 - Cukup Baik. 219 dari 2186 ulasan
6 - Cukup Baik
219
Penilaian 4 - Buruk. 82 dari 2186 ulasan
4 - Buruk
82
Penilaian 2 - Sangat Buruk. 81 dari 2186 ulasan
2 - Sangat Buruk
81
Ulasan
10/10 Sangat Bagus
Malgorzata
Bepergian bersama keluarga dan anak
10 Apr 2026
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Beach was not really nice
Malgorzata
Menginap 7 malam pada bulan April 2026
8/10 Bagus
Seth
Bepergian bersama keluarga dan anak
9 Apr 2026
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Ok
Seth
Menginap 7 malam pada bulan Maret 2026
6/10 Cukup Baik
Stan
Bepergian bersama keluarga dan anak
7 Apr 2026
Disukai: Fasilitas
Tidak Disukai: Kebersihan, staf & layanan
We had a fantastic time at the El Cid Marina PM with our grandchildren despite my complaints. We have stayed at this resort in 2019 & 2023 with grandchildren as well and we returned due to how wonderful a place it is for youths. What we noticed this last trip was that our building #19 was dirty. There was Coati (Mx racoon) feces in the stairwell for more than three days, it's likely still there!! We also found some of the staff unfriendly, especially Karin who is a hostess and also a server named Ananis at the Dolores. The quality of the food and the cookery of food is sub par. While at the buffet my grandson went for a scoop of vanilla ice cream, he was given a hollowed out scoop. He requested another and was refused! At a buffet!!! I question the maintenance of this building as well as the balcony rail was wobbly on our third floor room. The chairs in the dining rooms and the lobby are filthy. This resort is run down, they should spend a little cash on the "old" part and stop on the Ventos side. Reminded me of the shabbiness like at the El Cid in Mazatlan. We paid cash for the extra fees and then those fees were charged to our credit card, beware.....do not give them cash. I am sad to say that we will never attend at an El Cid again due to these reasons.
Stan
Menginap 10 malam pada bulan Maret 2026
10/10 Sangat Bagus
Patricia
Bepergian bersama teman, Bepergian bersama keluarga
6 Apr 2026
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I have been to ElCid several times. Always clean, great food and friendly staff.
Patricia
Menginap 7 malam pada bulan Maret 2026
8/10 Bagus
Katherine Ann
Bepergian bersama keluarga dan anak
5 Apr 2026
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great resort!! Better food than most all inclusives I've been to! Lots of fun activites for the family. Staff is great, rooms and resort are very clean!
Katherine Ann
Menginap 7 malam pada bulan Maret 2026
10/10 Sangat Bagus
Christina Holden
Bepergian bersama keluarga dan anak
5 Apr 2026
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
A
Christina Holden
Menginap 5 malam pada bulan Maret 2026
4/10 Buruk
Kathryn Vilter
Bepergian dalam rombongan
3 Apr 2026
Tidak Disukai: Fasilitas
The resort property is fine. Plenty of pools and such. The problem is the restaurants. If you have a food allergy or sensitivity - do not go to this resort. We left 2 days early because I was constantly getting dishes with gluten in them - and sick much of the next morning.
You can't get reservations in the nicer, non-buffet restaurants. I think those all go to the Platinum guests & their members. We checked every day - and several times for just 2 people. Those have menu items that are notes as GF - nut I am not sure if they understand GF, as they had an item noted as GF, and it was made with Couscous - which is 100% wheat... I may have done better at those. but the buffets are so busy - super long lines to get a table, and then the language barrier - so I was just guessing what was safe.
Kathryn Vilter
Menginap 8 malam pada bulan Maret 2026
10/10 Sangat Bagus
Geoffrey T
Bepergian bersama keluarga
2 Apr 2026
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Was offered and enjoyed an upgrade to a beachfront 1 bedroom deluxe suite on the ground floor with an outdoor jacuzzi tub and more or less next to the pool, bar and beach volleyball for a small extra price at check in! It was fantastic. I was a little unsure of the all inclusive price when considering booking but the incredible benefits and options were well worth the price. 10 restaurants, many pools, bars, gym, kids and adult activities, nightly shows etc. etc. and never paid an extra penny for anything after check in. If you are a big drinker the endless open bars alone make it a deal. Also incredible food options, I mean really awesome fine dining options! Also loved the breakfast options and endless fruit, expresso and mimosas in the morning :)!!!!!! The facility is super family friendly but there are some adult only options as a part of the 3 properties. The staff was super friendly from start to finish and we felt like family by the time we left. Seriously, we were lucky enough to enjoy many of the same staff members services during our stay and by the end they knew us by name and what we liked. Please be kind in return, they deserve it!! I did take a couple of envelopes stuffed with $1 bills and spread them around liberally as my only out of pocket expense there and it made a lot of smiles and I am sure it was sincerely appreciated. We truly enjoyed everything about the El Cid experience and would not hesitate to recommend to others and would definitely go back.
Geoffrey T
Menginap 8 malam pada bulan Maret 2026
8/10 Bagus
Allison
Bepergian bersama teman, Bepergian dalam rombongan
1 Apr 2026
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Everything was great! I would recommend having more options of activities for teens/young adults in the evening. Maybe a games room or other options.
Allison
Menginap 8 malam pada bulan Maret 2026
10/10 Sangat Bagus
Kristi Ann
31 Mar 2026
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I heard this was a "budget" Resort, but we have stayed at much higher end resorts and this blew them out of the water! Excellent staff, many great restaurants to choose from, the bike excursion to town was excellent. Zero complaints about anything at this Resort. Teens were entertained and loved it. Would absolutely NOT go to the 90 minute presentation for their travel club unless genuinely interested. It was way longer than 90 minutesand wasted half our day.
Kristi Ann
Menginap 8 malam pada bulan Maret 2026
8/10 Bagus
Ramon
30 Mar 2026
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Tidak Disukai: Fasilitas
The resort is beautiful but out of 4 nights i couldn’t get a reservation. You have to pay for extra WiFi over 2 devices.
Ramon
Menginap 3 malam pada bulan Maret 2026
4/10 Buruk
Kimberly
Bepergian dalam rombongan
29 Mar 2026
Tidak Disukai: Kebersihan, staf & layanan, fasilitas
Not very allergy friendly. Staff wasn’t knowledgable. Very hard to get dinner reservations but restaurants were empty.
Kimberly
Menginap 5 malam pada bulan Maret 2026
4/10 Buruk
sari a
Bepergian dalam rombongan
29 Mar 2026
Tidak Disukai: Fasilitas, kondisi & fasilitas properti
room was ok not cool enough. water pressure was not good. couldn't get reservations for dinners had to meet with manager to get reservations. reservation girl was not nice when I met with her. Food at the French restaurant actually made me sick that night. over all food was not good. been to this resort before was very disappointed this time.
sari a
Menginap 4 malam pada bulan Maret 2026
10/10 Sangat Bagus
Luis Armando Arreola
Bepergian bersama keluarga dan anak
28 Mar 2026
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Amazing pools for all the family!
Luis Armando Arreola
Menginap 5 malam pada bulan Maret 2026
10/10 Sangat Bagus
Candace
26 Mar 2026
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Pleasantly surprised with the entire resort - would definitely come back again. Enjoyed the food!
Candace
Menginap 5 malam pada bulan Maret 2026
8/10 Bagus
Carin Myrrh
Bepergian bersama keluarga dan anak
26 Mar 2026
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The staff were all very friendly and we enjoyed our stay immensely.
We paid a lot of money for an upgraded room and though we loved the room, the cleaning service only came once while we were there (we did have a privacy please for 3 of the 7 days).
We were probably the most disappointed with the wifi access. The service was spotty and we were only allowed to connect two devices during the stay despite having purchased the trip for 4 people. I couldn't even update my kindle unless I paid 25 usd for 24hrs of access. And then on the last day - they cut off our wifi as soon as we checked out even though we had the rest of the day before our flight.
the food was incredible - something for everyone! Only issue was that we couldn't always find which restaurant was serving the buffet :). but we found it an it was amazing!
The evening entertainment was very good - and very enjoyable for all audiences!
OH - about the beach - they have some barriers in place to help break up the waves... but we missed the waves and being able to swim in the ocean - something my kids were really looking forward to!
Carin Myrrh
Menginap 7 malam pada bulan Maret 2026
10/10 Sangat Bagus
Bradley, North Vancouver
26 Mar 2026
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
It was an amazing experience from check in to check out. The staff was attentive, the food was great, and the rooms were clean and well equipped for this level of resort. I would recommend it without hesitation.
Bradley
Menginap 7 malam pada bulan Maret 2026
10/10 Sangat Bagus
Eleanor
25 Mar 2026
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
We had an amazing stay! Our room was at Ventus Ha which was new, modern and very clean. The grounds are beautiful and we were able to enjoy pools at all 3 resorts. Dinner reservations were difficult to make however. If we had known that we would have upgraded to Platinum. Otherwise the food was fantastic, staff were friendly, we will definitely be back!
Eleanor
Menginap 6 malam pada bulan Maret 2026
8/10 Bagus
Jennifer
Bepergian dalam rombongan
24 Mar 2026
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Room was always clean, staff were amazing, the beach was a little lacking but the pools made up for it.
Jennifer
Menginap 7 malam pada bulan Maret 2026
10/10 Sangat Bagus
Marilyn
Bepergian dalam rombongan, Bepergian bersama keluarga dan anak
24 Mar 2026
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The main pool was great for the kids, there is a cliff jump and a slide, volleyball and water polo nets. Our kids had a great time. The rooms were clean and the property was very well maintained. I would return!
Marilyn
Menginap 7 malam pada bulan Maret 2026
10/10 Sangat Bagus
Laura
23 Mar 2026
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
It was amazing.
Such friendly staff!
The water aerobics were such a blast.
Laura
Menginap 4 malam pada bulan Maret 2026
4/10 Buruk
Kyle Jordan
Bepergian bersama teman
23 Mar 2026
Tidak Disukai: Kebersihan, staf & layanan, fasilitas
Poolside seating nearly non existent after 7am.
Had a seat for my wife and I, and after leaving our things on the seats and running back to the room for swapping out shoes for flip flips, we came back to find our seats has been given away since we left them “unattended” even though the six seats to the left had no people at them all morning, and the four on the other side were also unattended. If you are going to enforce a “no reserved seats” policy, do it to everyone not just two people out of 50+. Especially after we paid extra for your pathetic “platinum club”.
Kyle Jordan
Menginap 3 malam pada bulan Maret 2026
8/10 Bagus
Jessica
Bepergian bersama keluarga
22 Mar 2026
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
A lot of walking to get to the different pools/restaurants on the resort. Wish there were better signs for getting around. It took me awhile to find the “short cuts.” There are employees that will drive you around on golf carts but then I feel obligated to tip every time.
They need a better system of making reservations for restaurants. It’s almost impossible to get a reservation for any day of your stay, even when reserving as soon as you check in. The reservations we did get were at 9 and 9:30 at night. No way I want to eat dinner that late.
If there was an option of a resort app, I did not know. It would have been nice to have an app to use as a map or make reservations.
You have to pay for WiFi beyond two devices. I paid an extra $120 so everyone in my party could use phones for apps, etc. Data did not work well at all, and we had Tmobile. Paying for WiFi is a huge reason I wouldn’t return with my entire family of 6.
Be prepared to get up early in the morning to save a pool chair at the main “party pool” if you want to be near all the action. Signs state no saving chairs, but no one listens. The other pools on the resort were much quieter and easier to get chairs.
The food options were actually great and tasted good, considering it is an all inclusive resort. I was very very impressed!
The rooms were very clean, beds very comfortable. The Murphy bed is very comfortable, surprisingly.
I definitely would return, but only as a party of two.
Jessica
Menginap 4 malam pada bulan Maret 2026
10/10 Sangat Bagus
DONNA
Bepergian dalam rombongan
21 Mar 2026
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
We enjoyed our stay very much. We are coming back in May.
DONNA
Menginap 7 malam pada bulan Februari 2026
6/10 Cukup Baik
Michelle
Bepergian bersama keluarga dan anak
21 Mar 2026
Disukai: Kebersihan, kondisi & fasilitas properti
Tidak Disukai: Staf & layanan
This was our second visit to the resort and this time around we brought our nine-year-old daughter. The resort and amenities were all there, but we did notice a decline in the customer service and willingness to go a little bit above and beyond the recreation and entertainment staff were amazing but the weight staff and bartenders didn’t seem too keen on providing exceptional service. It’s undecided whether we will be back or not.