Cari Riad di Playa del Carmen

"We stayed at the Wyndham exactly one year before, and it was absolutely wonderful! However, this experience was not nearly as great. Apparently the resort was sold and taken over late of 2025. The hallways were not cleaned. There were Q-tips and food left on the hallway floors for several days at a time. Of the three floors, there was only one working ice machine for our entire week; it was located on the bottom floor (we did notify the staff). We did an all-inclusive and the alcohol available...

"Premium facility and very friendly, knowledgeable staff! Loved the experience, most specifically the pool with swim-up bar, water volleyball, music, and daily fun. Thoroughly enjoyed the cultural event celebrating The Day of the Dead. Loved the music, costumes, etc."

"loved the place, ready to go back!"

"Loved this place. The location is incredibly convenient and safe. Directly in front of a hotel is a large plaza where they have functions. Almost every night with food vendors. On one of the other sides of the plaza is a very large police station so the place is incredibly safe. The people working there were very accommodating. It was a short walk over to the main dining and entertainment area. This is not a high-end resort, but it is very well. Maintained, and the people working. There are very...

"Bonito lugar y muy amable personal."

"Gracias"

"Room and Hotel was clean... Staff was amazing. Hot water and pressure. Only thing was the bathroom had a bit of an odour. When you left the room the AC turned off so when you returned to the room it was stuffy. Besides these great place to stay and staff was amazing."

"Muy bueno el lugar"

"El personal muy atento, la ubicación del hotel muy buena!"

"Overall perfect location , middle of everything. Clean rooms good service overall and rooms are really nice and clean"

"My partner and I had a phenomenal time celebrating my bday at Quinta Margarita! Offner, the manager, was so attentive to our needs. He made sure that we had a comfortable stay and his recommendations were incredibly spot on! Our room was the loft. When we opened the door, it was clean, beautiful and had relaxing/spa music playing. The first floor includes the kitchen space, living room, bathroom and a small balcony. The second floor included another bathroom, a king bed, and bigger balcony...

"Just returned home from 5 nights at the The Reef. I'd give it a 3.7/5. It's a party hotel so you have to be going there expecting just that, the music is pumping at the pool from about 11am-8pm or so. If you don't like loud electronic/dance music pumping then this might not be for you. Location is 1 block from 5th ave and 1-2 blocks from the beach, great location! Food and drinks here were fantastic and that's primarily the reason for the decent review. We never had a bad meal, we had the...