Plum Island hotel guide. Ace Hotel hotel in Plum Island, New Jersey

"Location was excellent. Definitely small NYC rooms, but nice. Never in the room anyway. Staff excellent & kind. Would go back "

"Amazing hotel to stay at! Good area"

"Room very clean. Breakfast was good. Staff at front desk helpful. Heating/air conditioning was out of whack but I understand it is being worked on. Neighborhood not great and there was nothing but fast food restaurants nearby."

"Everything was perfect and the customer was truly a 10 out of 10"

"This was definitely one of the better hotels in which I’ve stayed in NYC. Large rooms, friendly staff, respectful guests and the rooftop is fantastic."

"I wish I had checked out a map of EWR airport as I waited at the wrong spot for pick-up. The text from the hotel said to wait at P3 so when I went out from terminal A there was a sign "3" and I waited incorrectly there. From terminal A, one needs to take a shuttle to the air train to P3 building for the hotel shuttle pick up. Also, in the morning there is no sign up to reserve a spot for the shuttle to return to airport, so I went down way early to be sure I got a place on the shuttle. The staff except for one were helpful. The room and bed were comfortable and clean."

"one of the women at your front desk needs an attitude adjustment, she was rude to me and my team. When their ac wouldn't shut off she gave them a time limit on them moving rooms? she wouldn't move them if they took over ten minutes... i think she's in the wrong business because she surely is not hospitable. none of our tvs worked in any of our 3 rooms! "

"Great stay!"

"Staff was so great and friendly, great location, quiet. Will be back!"