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Reviews of The Originals Hotels City Poitiers Continental

2 out of 5
The Originals Hotels City Poitiers Continental
2 boulevard Solferino, Poitiers, Vienne

Reviews

8.2

Very good

Rating 10 - Excellent. 68 out of 207 reviews" "
Rating 8 - Good. 91 out of 207 reviews" "
Rating 6 - Okay. 34 out of 207 reviews" "
Rating 4 - Poor. 11 out of 207 reviews" "
Rating 2 - Terrible. 3 out of 207 reviews" "

8.6/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Greg

Travelled with partner, Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Nice hotel near the old town. Lovely restaurant attached too. Good value and a nice place to stay
Stayed 1 night in Oct 2023
Response from Myriam on 6 Nov 2023
Hello, We thank you for letting us know your satisfaction, a source of encouragement for our teams. We look forward to welcoming you during your next stay.

10/10 Excellent

Olivier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023
Response from Sophie on 23 Jun 2023
Bonjour,Merci de nous faire part de votre satisfaction, source d'encouragement pour nos équipes.Dans l'attente du plaisir de vous accueillir lors d'un prochain séjour à Poitiers, nous vous souhaitons une agréable journée.

6/10 Okay

Paul

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Clean, modern and well-maintained. Noisy area
The hotel was clean, well-maintained and modern. The beds were very comfortable and the bathroom was well-appointed and contemporary. The shower screen allowed water to spill onto the floor. There was no shower gel in the dispenser but I had brought my own, fortunately. The area is noisy at night, opposite the railway station and we had to have the windows open on a hot night. Could do with aircon. Steep walk up many steps to the old town where the bars and restaurants are located
Stayed 1 night in Jul 2022
Response from Sophie on 14 Jul 2022
Thank you for sharing your comments following your stay in our hotel. Nice to welcome you again.

4/10 Poor

Michael

Travelled with family
Liked: Cleanliness, staff & service
Mislead
We chose this hotel as a stopping off place on our journey to the south of France. We picked this hotel because on the website it offered on site parking (€7 per day). There is absolutely no parking on site whatsoever. You either have to try and find a place on the street (virtually impossible!) or park in the station multi storey car park at €12 a day and as the only available spaces were on the top floor, this is a good 10 minute walk away. Extremely disappointing. That said, the hotel was very clean and comfortable.
Stayed 1 night in Jul 2022
Response from Sophie on 8 Jul 2022
Hello, We are surprised by your comment, having the impression of being noted only on a parking service. We are sorry for the inconvenience regarding this one. On the booking site, it is clearly mentioned that it is not a private car park but a paid public car park (5 minutes on foot). Indeed, the price has increased and is 10 € per car. 24 hours (parking without exit). We have just corrected this price on the site. There are no free places nearby (downtown). Best regards,

4/10 Poor

Nicola

Liked: Cleanliness
Disliked: Staff & service, amenities
The hotel is very convenient for Poitiers station. The room was very clean but basic (eg no kettle). No free wifi. The email i received prior to my stay suggested a warm welcome however it was frosty to say the least. I wouldn't stay again.
Stayed 1 night in Apr 2022
Response from Sophie on 13 Apr 2022
Dear Madam, We are sorry that our welcome seems to you frosty. The rooms are available from 2.00 pm and you can leave at 12.00 ! There is free wifi (fibre) and no kettle, we have only 2*. Yours sincerely, The reception The reception

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Good Poitiers Shortstay Option
Staff very friendly and helpful. Hotel clean and very convenient to station and stairs to Centre Ville. Could have used another pillow but comfortable. No air conditioning but fan provided. Gave us internet code but we got a message that internet not working and not a secure option. So if working might check this first. Suspect our room was far from the router. Breakfast buffet ...good choices and well laid out. So...definitely recommend for a short stay.
Stayed 1 night in Sep 2021
Response from Sophie on 14 Sep 2021
Thank you for your kind message. We would be glad to welcome you for another stay in Poitiers. Best regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020
Response from sophie on 9 Oct 2020
Merci pour cette bonne note.

6/10 Okay

Paul

Travelled with group
Liked: Cleanliness
Disappointed
Distinctly average, very small room, tv not working correctly, access to the hotel is dependent on the receptionist being at their desk, breakfast an extra 9 euros per day, consisting of toast, miniature pastries and conserves, cold boiled eggs, fruit juice from concentrate, yoghurt selection and stewed coffee. Station cafe is a better bet and only 100 meters away.That said the staff are friendly and helpful.
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpfulness of staff excellent. Location first class. Very good breakfast in light bright room
Stayed 3 nights in Nov 2019

8/10 Good

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2019

10/10 Excellent

Steve, Los Angeles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Welcoming, English-speaking staff welcomed me and quickly checked me in to a very clean and comfortable room. The window had a metal screen to block out street noise and the hotel is conveniently located just across the street from the train and bus stations. Steps leading up to the center of town are just outside the hotel entrance. A good buffet breakfast is available.
Stayed 1 night in Sep 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is in an excellent location, near to the train station. I found the staff were very friendly and helpful.
Stayed 1 night in Aug 2017

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Convenient and clean room.
Overall satisfying.

8/10 Good

James, New Plymouth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable, friendly staff, good location.

6/10 Okay

Peter, Scarborough, UK

Liked: Staff & service
Disliked: Room comfort
Convenient but only average and cramped.
We chose this hotel because it was opposite Poitiers train station and we had to get an early train the next day. Helpful reception staff. However we had to pay an extra 7 euros for the twin room as we were told on arrival that the amount paid on booking was the price for a double. Having had confirmation from Hotels.com that the booking was for a twin room, this was a niggle. We paid though as it was a cheap hotel. The room was small and had three, not two single beds. No room to move, and the shower floor was too slippery to use by my partner who is elderly and was worried about slipping. Breakfast was extra but it was a very comprehensive buffet and was open from 5am to 10am. This was very convenient. Overall we would not stay here again unless needing the convenience of the train station. It was OK for one night but convenient rather than comfortable.

10/10 Excellent

Gordon, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent value and no problems
Arrived pretty late but that was no problem. The room was clean and everything looked newish. The breakfast was adequate and the staff helpful. The problem was parking which was on a pay car park.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service

8/10 Good

Steve & Judith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Liked: Cleanliness
The hotel was clean, nice new bathroom, but in the room was a very strong smell of cigarette smoke.

8/10 Good

Bb

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Continental Poitieu
Central well appointed rooms kept to a high standard. Would have proferred breakfast to have been iincluded in basic price.

8/10 Good

Masatoshi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
駅前にあって、見つけやすく、部屋も清潔で、快適です。ただ、部屋にエアコンがないようなので、それだけが少しマイナスでしょうか。
Stayed 1 night in Apr 2024
Response from La direction on 26 Apr 2024
Bonjour,Nous vous remercions de nous faire part de votre satisfaction, source d'encouragement pour nos équipes.Au plaisir de vous accueillir lors d'un prochain séjour

10/10 Excellent

Kimberley

Business traveller, Travelled with pets
Liked: Staff & service, amenities, property conditions & facilities
Hôtel calme, chambre spacieuse. J'ai bien dormi
Stayed 1 night in Mar 2024
Response from Sophie on 25 Mar 2024
Bonjour,Nous vous remercions de nous faire part de votre satisfaction, source d'encouragement pour nos équipe.Nous aurons plaisir à vous accueillir lors d'un prochain séjour,Bien cordialement,

10/10 Excellent

Imane Loubna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Mar 2024
Response from Myriam on 14 Mar 2024
Bonjour,Nous vous remercions de nous faire part de votre satisfaction, source d'encouragement pour nos équipes.Au plaisir de vous accueillir lors d'un prochain séjour.

10/10 Excellent

Dominique

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel à recommander
C’est un hôtel, une grande propreté,l’accueil est très bien. À côté il y a un restaurant libanais qui est à recommander avec une réduction de 10 % sur le menu si on dit qu’on vient de l’hôtel.
Stayed 1 night in Feb 2024
Response from Myriam on 24 Feb 2024
Bonjour, Nous vous remercions de nous faire part de votre satisfaction, source d'encouragements pour nos équipes. Au plaisir de vous accueillir une prochaine fois

8/10 Good

Guy

Liked: Cleanliness, staff & service
convenable , galère pour se garer .Volet qui ne fonctionne pas .
Stayed 2 nights in Jan 2024
Response from Sophie on 2 Feb 2024
Bonjour,Nous vous remercions pour la bonne note malgré les points négatifs évoqués.Bien cordialement,

10/10 Excellent

Yves

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Sophie on 2 Feb 2024
BonjourNous vous remercions de nous faire part de votre satisfaction, source d'encouragement pour nos équipes.Au plaisir de vous accueillir lors d'un prochain séjour.Bien cordialement,

2/10 Terrible

Valentin

Disliked: Staff & service, room comfort
Stayed 1 night in Nov 2023
Response from Sophie on 2 Feb 2024
Bonjour,Nous sommes surpris de votre note dans la mesure où vous 'avez pas honoré votre réservation. Pourquoi ne pas avoir mis 1 ?Cordialement,

4/10 Poor

Christophe

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
État général assez discutable. Un petit retour en arrière aussi avec l’espèce de chauffage électrique infra rouge sur minuterie dans la salle d’eau.
Stayed 1 night in Nov 2023
Response from La direction on 5 Dec 2023
Nous sommes navrés de ne pas avoir répondu à vos attentes. Soyez assurés que nous prenons nous prenons note des points évoqués.

8/10 Good

Hadj

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Bon hôtel confortable et calme
Très bien
Stayed 1 night in Oct 2023
Response from Myriam on 6 Nov 2023
Bonjour, Nous vous remercions de nous faire part de votre satisfaction, source d'encouragement pour nos équipes. Au plaisir de vous accueillir lors d'un prochain séjour.

8/10 Good

Laurence

Stayed 2 nights in Oct 2023
Response from Myriam on 6 Nov 2023
Bonjour, Nous vous remercions de nous faire part de votre satisfaction, source d'encouragement pour nos équipes. Au plaisir de vous accueillir lors d'un prochain séjour.

8/10 Good

Martine

Liked: Cleanliness, staff & service, property conditions & facilities
good
Stayed 1 night in Oct 2023
Response from La direction on 24 Oct 2023
Bonjour,Merci de nous faire part de votre satisfaction.Au plaisir de vous accueillir lors d'un prochain séjour.

8/10 Good

Laurence

Liked: Cleanliness, staff & service
Disliked: Room comfort
chambre correcet sauf...
Bon accueil mais problème lié au fait que la chambre n'avait pas de store. Pollution lumineuse nocturne forte car l'enseigne de l'hôtel est très proche. Petit-déjeuner correcte. Serviettes de toilettes à demander à l'accueil.
Stayed 2 nights in Sep 2023
Response from Myriam on 13 Oct 2023
Bonjour, Nous vous remercions de nous faire part de votre satisfaction, source d'encouragement pour nos équipes. Au plaisir de vous accueillir lors d'un prochain séjour.

10/10 Excellent

Corinne

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Superbe accueil Chambre agréable Bon petit déjeuner
Stayed 1 night in Sep 2023
Response from Sophie on 3 Oct 2023
Bonjour,Nous vous remercions de nous faire part de votre satisfaction, source d'encouragement pour nos équipes.Au plaisir de vous accueillir lors d'un prochain séjour.

4/10 Poor

Freddy

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible!
Les chambres sont vieilles, la moquette est tachée, une odeur âcre peu sympathique dans le couloir et la chambre, de plus le personnel a des jours avec et sans sourire ! Hôtel à éviter !
Stayed 3 nights in Sep 2023
Response from La direction on 3 Oct 2023
Bonjour,Nous sommes navrés de ne pas avoir répondu à vos attentes. Si toutefois vous nous aviez fait part de vos griefs durant votre séjour (3 nuits) nous aurions peut être pu trouver une solution ( l'hôtel disposant de chambres avec parquet par exemple).Bien cordialement,

8/10 Good

Sabrina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from La direction on 3 Oct 2023
Bonjour,Merci de nous faire part de votre satisfaction, source d'encouragement pour nos équipe.Au plaisir de vous accueillir lors d'un prochain séjour,

10/10 Excellent

Sophia

Stayed 1 night in Aug 2023
Response from La direction on 3 Oct 2023
Bonjour,Merci de nous faire part de votre satisfaction, source d'encouragement pour nos équipe.Au plaisir de vous accueillir lors d'un prochain séjour,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Net, ben ubicat, amables.
Stayed 1 night in Aug 2023
Response from La direction on 3 Oct 2023
Bonjour,Merci de nous faire part de votre satisfaction, source d'encouragement pour nos équipe.Au plaisir de vous accueillir lors d'un prochain séjour,

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2023
Response from La direction on 3 Oct 2023
Bonjour,Merci de nous faire part de votre satisfaction, source d'encouragement pour nos équipe.Au plaisir de vous accueillir lors d'un prochain séjour,

8/10 Good

Marco

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simple et efficace
Hôtel pratique pour un court séjour.. La chambre était confortable même si elle mériterait un rafraîchissement..
Stayed 1 night in Jul 2023
Response from La direction on 3 Oct 2023
Bonjour,Merci de nous faire part de votre satisfaction, source d'encouragement pour nos équipe.Au plaisir de vous accueillir lors d'un prochain séjour,

10/10 Excellent

Frank

Stayed 2 nights in Aug 2023

6/10 Okay

Jonathan

Liked: Cleanliness
Rien de bon, pourtant j'en fais des hôtels !
Nuit pas agréable. Jusqu'à 23h j'ai eu des voisins étrangers qui allaient de chambre en chambre avec le "Clac" des portes qui se fermaient. De 20h30 à 23h00 environ. Même si l'on ne dort pas, c'est très dérangeant. Chambre assez minimaliste: pas de clim, aucune déco. Salle d'eau avec douche: évacuation de la douche très très lente. Pour finir, pas de parking (parking payant à 150m) et quartier Poitiers Gare horrible et affreux. Nuit romantique ou nuit touristique : passez votre chemin et allez autre part ! 10e le chien sans clim c'est très cher ! Bref rien de bon.
Stayed 1 night in Aug 2023
Response from La direction on 3 Oct 2023
Bonjour,Nous sommes navrés de ne pas avoir répondu à vos attentes.

10/10 Excellent

Michel

Stayed 2 nights in Aug 2023
Response from La direction on 3 Oct 2023
Bonjour,Merci de nous faire part de votre satisfaction, source d'encouragement pour nos équipe.Au plaisir de vous accueillir lors d'un prochain séjour,

6/10 Okay

Julien

Business traveller
Disliked: Cleanliness
Hôtel pour dernier recours
Hôtel situé à proximité de la gare de Poitiers. Quelques petits commerces à côté. L'accueil au comptoir de l'hôtel a été très sympathique. Niveau propreté de la chambre, c'est malheureusement à revoir car le drap de lit ne semblait pas propre et la cuvette n'était pas propre du tout. Des cheveux étaient déjà présents dans la baignoire censée être nettoyée. Très déçus côté propreté. C'est dommage pour un 2 étoiles français. Le lit était tout de même confortable.
Stayed 1 night in Jul 2023

6/10 Okay

Verified traveller

Disliked: Staff & service, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Très bien
Stayed 1 night in Jul 2023
Response from Sophie on 27 Jul 2023
Bonjour,Merci de nous faire part de votre satisfaction, au plaisir de vous accueillir une prochaine fois.

6/10 Okay

Joan

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2023
Response from Sophie on 3 Jul 2023
Bonjour,Nous sommes navrés de ne pas avoir répondu à vos attentes. Votre note nous amène à des questionnements cependant n'ayant pas de commentaire pour l'expliquer, il nous est difficile de pouvoir y répondre

10/10 Excellent

Marie

Stayed 1 night in Jun 2023
Response from Sophie on 3 Jul 2023
Bonjour,Merci de nous faire part de votre satisfaction, source d'encouragement pour nos équipes.Au plaisir de vous accueillir lors d'un prochain séjour

8/10 Good

Nicolas

Stayed 2 nights in Jun 2023
Response from Sophie on 29 Jun 2023
Bonjour,Merci de nous faire part de votre satisfaction, source d'encouragement pour nos équipes.Au plaisir de vous accueillir lors d'un prochain séjour.