Hotel dekat Polkemmet Country Park

"Booking was easy, however, the writing was on the wall from early on during our stay. The cups in the room were ring stained, like they were washed out, not washed up. When we asked for a clean cup; rather than changing the dirty cup for a clean one, staff made a point of inspecting the cup and saying it was rinsed but maybe not scrubbed. Yeah, hence why it's dirty, because it's not been cleaned. Our first night was terrible. We were woken at about 0300 by other guests. The next 1.5 hours were...

"Clean room. Friendly staff. Comfortable beds. "

"The room was extremely small. It was especially hard to maneuver in the bathroom. I had requested housekeeping every day and all they really did was change out the towels. The bathroom sink did not drain well and by the end of the week it was filthy."

"The room was very clean and comfortable. The hotel is located within easy walking distance from the Kelpies statues. The receptionist was exceptionally friendly and knowledgeable on the local area."

"Very friendly accommodating host. Clean, well appointed property. Beds comfy, room and bath very clean. Highly recommended."

"The room was lovely and it was very clean and comfortable. The location was very convenient and quiet. The staff was very friendly and the meal we had in the dining room was outstanding. Would highly recommend."

"This is a beautiful homely hotel, with outstanding staff. We love it here. Parking is joyful too, plenty eCharges."

"Nice and clean. Recommended"

"Das Hotel ist schon ziemlich abgelegt und an vielen Ecken abgenutzt (Badefliesen lose, Schubladen, die nicht richtig schließen, Deko, die teilweise kaputt ist etc.). Schade, denn eigentlich ist die Unterkunft (Burg) sehr gut für eine originelle Art der Übernachtung. Für eine Nacht war es ok. Das Personal war freundlich und hilfsbereit. Frühstück isst man am besten von der Karte, da die Büffetauswahl doch sehr eingeschränkt ist."

"Serene property. Really appreciated opening the windows the whole way, and we never even got a bug in the room after leaving it open the whole night! So so nice, and extraordinary staff"

"This was my second and was as fantastic as the first. Internet connection wasn’t great, but was quickly rectified by staff."

"Breakfast was stellar! The rooms were clean. I do wish they offered later hour in the restaurant for dinning and drinking. Otherwise very nice stay."

"This was a wonderful and safe place to stay. It was extremely clean and had all of the ameneties that you could ask for. Thank you for a wonderful stay!"

"We stayed for a night.. a clean and descent room. Only downfall was very noisy banging doors and hearing people walking upstairs"

"We had a great stay, would highly recommend."

"Excellent staff."

"Decent size car park. Good food menu with wide choice. Clean rooms and friendly staff. Location good for Falkirk attractions and town centre. Pleasant staff. We booked a basic room but there was no shelf in the en-suite to put your bathroom bits and pieces on. There was only one chair but we chose a basic room to keep costs down. Overall we had a very pleasant stay."

"Staff were very helpful, the property clean, water hot and food great. However, it is not signposted at the mini roundabout, which would be very beneficial for travellers. The only sign post showed a dead-end road."

"The appartement itself was well appointed and very comfortable, but our experience was negatively affected by an incident in the parking area. We were approached by a male individual who we could not identify as either a guest or a member of management. He berated us for how we had parked, speaking in a rude and intimidating manner. Had there been an issue with our parking, a polite explanation would have been appreciated. Instead, the interaction left us feeling uncomfortable and unwelcome. As...

"Very comfortable bed, clean room, and good shower. No A/C which wasn't ideal on hottest week of year, but thankfully we got sun on morning so room wasn't unbearable come evening. The stand out at this hotel is the staff. Really friendly and very helpful."