Hotel dekat Potteries Shopping Centre

"The room was very clean amd the staff were very helpful "

"Lovely service, room was beautiful and the beds very comfortable. The restaurant and swimming pool were great too."

"Excellent "

"I booked two rooms as a last minute stay. Immediately on bookimg I had two phone calls that I missed as I was in my way to the accommodation. I then received a text message to tell me they could not accommodate my booking and to cancel. I was adviced by Expedia not to cancel as this would be against the cancellation policy - I am still trying to get a refund and will probably have to esculate the process"

"I wouldn't stay again. I rarely leave reviews up to this point but was left feeling like this 'apartment' is a room in a multi occupancy house and it felt a bit.....what's the right word......DHSS ish. I didn't use the communal kitchen as someone in there was, well a bit weird, looking disturbed. I just think I was looking for cheap and cheerful. It was cheap. "

"Property was clean. Not as stated entire property. Shared facilities. Bathroom via the kitchen on ground floor had child. Did not feel we could relax here as thought we had entire apartment. Outside next to little shop. Traffic island outside meant couldnt park outside and single line. Area around property made us feel unsafe- wasnt the best."

"The floor of the shared shower room floods when one is showering and had to walk through water to get out from the shower room."

"Cheap, clean, warm, quiet, spacious, good shower, comfy bed, good communication, easy to book. Thanks."

"Staff very helpful and hotel in good condition "

"Room was very good. Staff were helpful. Free WiFi very Slow! "

"I never feel disappointed at this hotel. The beds are comfortable and the breakfasts are fantastic with an excellent range of dishes. The lockers in the spa do need some attention though and the sauna in the ladies’ changing room has no internal handle. The staff are very friendly and attentive. It remains really good value for a stopover "