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Casa Azulai Puebla Hotel Boutique

3.5 star property
Colonial hotel with spa services and 24-hour front desk

Choose dates to view prices

Casa Azulai Puebla Hotel Boutique offers a peaceful retreat in Puebla's Historic Center, steps from the Zócalo and Cathedral. Guests can enjoy Swedish massages or facials at the spa, start their day with made-to-order breakfast, and stay connected with WiFi in their rooms.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Spa
  • Breakfast available
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Free WiFi

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Standard Room

Standard Room | Premium bedding, Select Comfort beds, in-room safe

Standard Room

9.4 out of 10
Exceptional
(12 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Smart TV
Renovated in 2021
Select Comfort bed
Premium bedding
Blackout curtains
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, 2 Queen Beds

Premium bedding, Select Comfort beds, in-room safe

Standard Double Room, 2 Queen Beds

8.0 out of 10
Very good
(9 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Smart TV
Renovated in 2021
Select Comfort bed
Premium bedding
Blackout curtains
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the area

Map
Av 2 Ote. N° 808, Centro Histórico, Puebla, PUE, 72000

What's nearby

  • Puebla Convention Center - 2 min walk - 0.2 km
  • Los Sapos Bazaar - 5 min walk - 0.5 km
  • Zócalo de Puebla - 7 min walk - 0.6 km
  • Puebla Cathedral - 7 min walk - 0.6 km
  • Centro Expositor - 8 min drive - 2.7 km

Getting around

  • Puebla–Cholula Tourist Train Terminal - 10 min drive
  • Puebla, Puebla (PBC-Hermanos Serdan Intl.) - 41 min drive

Restaurants

  • ‪Tarlets Coffee - ‬3 min walk
  • ‪Restaurante La Fonda - ‬1 min walk
  • ‪Caléndula - ‬2 min walk
  • ‪Alegoría Amaranto Gourmet - ‬2 min walk
  • ‪Musa Cultura Visual - ‬1 min walk

About this property

Casa Azulai Puebla Hotel Boutique

Hotel remodelled in 2021 and located near Zócalo de Puebla
Close to Puebla Cathedral, Casa Azulai Puebla Hotel Boutique provides amenities, such as a business centre and a restaurant. Treat yourself to spa services, such as a massage or a facial. Stay connected with free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Cooked-to-order breakfast (surcharge), a 24-hour front desk and meeting rooms
  • Smoke-free property, a banquet hall and a lift
  • Guest reviews say great things about the helpful staff
Room features
All rooms are individually furnished, and boast comforts such as premium bedding and laptop-friendly workspaces, as well as perks such as free WiFi and desk chairs.
Other amenities include:
  • Rainfall showers, free toiletries and hairdryers
  • 50-inch Smart TVs with cable channels
  • Wardrobes/cupboards, a personal chef and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour offsite parking (MXN 150 per night); reservations required
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 12:30 PM for a fee: MXN 290 for adults and MXN 290 for children
  • A restaurant

Restaurants on site

  • Azul Raíz

Conveniences

  • 24-hour front desk
  • Guidebooks

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting rooms

Spa

  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1890
  • Colonial architecture
  • Renovated entire property - June 2021
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch smart TV with cable channels

Food and drink

  • Chef service
  • Restaurant dining guides

More

  • Air conditioning
  • Desk chair
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: noon
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Payment types at the property

Important information

Optional extras

  • Fee for cooked-to-order breakfast: from approximately MXN 290 for adults and from MXN 290 for children
  • Nearby parking fee: MXN 150 per night(3281 ft away; open 24 hours)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Property Registration Number GIR090206KG2

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Parking height restrictions apply

Property is also known as

Casa Azulai Puebla Puebla
Casa Azulejos Puebla Hotel Boutique
Casa Azulai Puebla Hotel Boutique Hotel
Casa Azulai Puebla Hotel Boutique Puebla
Casa Azulai Puebla Hotel Boutique Hotel Puebla

Frequently asked questions

Is Casa Azulai Puebla Hotel Boutique pet-friendly?

No, pets are not allowed at this property.

How much is parking at Casa Azulai Puebla Hotel Boutique?

Limited spots are available.

What time is check-in at Casa Azulai Puebla Hotel Boutique?

Check-in start time: 3:00 PM; check-in end time: noon. Late check-in is available during limited hours.

What time is check-out at Casa Azulai Puebla Hotel Boutique?

Checkout is at noon.

Where is Casa Azulai Puebla Hotel Boutique located?

Located in Puebla Historic Center, this spa hotel is within a 10-minute walk of El Parian Market and Zócalo de Puebla. Bubas Bridge and Alfenique House are just steps away. Puebla–Cholula Tourist Train Terminal is 28 minutes by foot.

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Reviews

Casa Azulai Puebla Hotel Boutique Reviews

9.6

Exceptional

9.8

Cleanliness

9.2

Amenities

9.6

Staff & service

9.4

Eco-friendliness

9.6

Property conditions & facilities
Rating 10 - Excellent. 135 out of 176 reviews
Rating 8 - Good. 32 out of 176 reviews
Rating 6 - Okay. 7 out of 176 reviews
Rating 4 - Poor. 2 out of 176 reviews
Rating 2 - Terrible. 0 out of 176 reviews

Reviews

10/10 Excellent

Marta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to walk to the historic center.
Stayed 5 nights in Jun 2025

10/10 Excellent

Saira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was really nice, loved the Hotel.
Stayed 4 nights in Mar 2024

10/10 Excellent

Linette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was good
Stayed 2 nights in Jun 2025

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was fast and easy friendly staff
Stayed 1 night in Aug 2024

8/10 Good

David Bruce

Liked: Cleanliness, property conditions & facilities
Very nice hotel with a very large courtyard and nice roof deck. We were there in low season (summer), when the bar, restaurant, and roof terrace were all closed.
Stayed 3 nights in Jul 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent breakfast options including a large complimentary buffet on our last day. Good location for all sites in the historic central area.
Stayed 3 nights in Mar 2024

8/10 Good

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Restaurant was very nice, but only open for breakfast and lunch. The room was a little musty until I ran the AC. This is not uncommon for historic buildings. Very nice staff and a great place to stay for the price.
Stayed 4 nights in Aug 2025

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very attentive
Stayed 4 nights in Nov 2024

10/10 Excellent

Lourdes

Everybody was helpful! Mainly Gustavo! Thank you Gustavo!
Stayed 2 nights in Feb 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect place from which to explore Puebla

We stayed 2 nights in Puebla at the Casa Azulai and found it to be well beyond our expectations. The building is beautifully designed around an old Spanish era premises with the internal courtyard just perfect for relaxing with coffee before the day began or with a drink in the early evening. Our room was large and very comfortable. The location was perfect for us to explore Puebla - easy walking distance to all the central historic area - especially the amazing ceramic workshops and nearby markets. The staff were very helpful and we felt very looked after. We hope to return again.
Stayed 2 nights in Jan 2025

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I never write reviews but this little hotel was such nice surprise. People were amazing, very knowledgeable, very helpful with directions and information about the area and if they were not sure they were very eager to find out more information for me, very sweet and very nice people. My room was very clean and very nice. The hotel is close to the center of town so it was very easy to walk every where but at the same time it was quiet and relaxing. I am already planning my next trip to Puebla and Casa Azulai.
Stayed 3 nights in Oct 2024

10/10 Excellent

Radames

Liked: Cleanliness, property conditions & facilities
Very comfortable room, very clean, the staff are super nice and respectful Hotel is only a couple of blocks from the main park (zocalo) and lots of restaurants and shops I would stay here again and highly recommend it
Stayed 3 nights in Nov 2025

10/10 Excellent

Ana Belem

Liked: Cleanliness, staff & service, property conditions & facilities
Todo súper bie
Stayed 3 nights in Oct 2025

10/10 Excellent

Majo

Liked: Cleanliness, staff & service, property conditions & facilities
Todo estaba muy limpio y muy bonito, todos fueron muy amables. El desayuno estaba muy sabroso :) en realidad una muy buena experiencia
Stayed 1 night in Oct 2025

10/10 Excellent

José Antonio López

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy bien!!!!
Stayed 1 night in Sep 2025

10/10 Excellent

Erick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel súper recomendado, personal amable y buena comida.
Stayed 4 nights in Sep 2025

10/10 Excellent

Perla Guadalupe

Liked: Amenities
Está muy cerca del centro y de varios lugares de interés. Habitación nueva y con bonitos detalles y gusto
Stayed 2 nights in Sep 2025

8/10 Good

GUILLERMO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
En general muy bien el hotel; sólo que no me gustó que me hicieran el cargo de la estancia a mi tarjeta de crédito antes de hacer el check-in, pues las condiciones de la reservación eran que el cobro se haría en la propiedad. Por otro lado, el hotel está céntrico, muy bien situado y se puede llegar a pié a sitios de interés, cafés y restaurantes, pero por las noches las calles de la ciudad están muy solas, hay poca luz y parecen un poco inseguras.
Stayed 2 nights in Aug 2025

8/10 Good

Miriam

Muy bien
Stayed 2 nights in Sep 2025

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Las almohadas estan gastadas
Stayed 3 nights in Sep 2025

10/10 Excellent

Brisa

Liked: Staff & service, property conditions & facilities
El personal muy amable
Stayed 2 nights in Sep 2025

8/10 Good

Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice restoration of this old house and definitively a wonder to stay in Puebla. The only "bad" is the noise of traffic. The Hotel is near a very transited avenue and noise at night on Friday was bothering me to get some sleep. However, ask for a room that avoids this and you will have a good time
Stayed 2 nights in Aug 2025

8/10 Good

Alex

Liked: Cleanliness, staff & service, property conditions & facilities
Parking it’s a bit of nightmare, maybe vallet parking will fix that.
Stayed 6 nights in Aug 2025

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelenre
Stayed 1 night in Sep 2025

10/10 Excellent

Angeles

Liked: Cleanliness, staff & service, property conditions & facilities
Bonita casona
Stayed 2 nights in Sep 2025