Riu Palace Bavaro - All Inclusive
4.0 star property

Stylish property on the shore with 4 outdoor swimming pools

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your current months are May, 2024 and June, 2024.
May 2024
June 2024

Riu Palace Bavaro - All Inclusive

Photo gallery for Riu Palace Bavaro - All Inclusive

4 outdoor pools, pool umbrellas, pool loungers
Minibar, in-room safe, blackout curtains, iron/ironing board
Buffet
Lobby
Minibar, in-room safe, blackout curtains, iron/ironing board

Overview of Riu Palace Bavaro - All Inclusive

Reviews
8.2

Very good

Popular amenities

  • PoolPoolPool
  • SpaSpaSpa
  • Breakfast includedBreakfast includedBreakfast included
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry

Explore the area

Map
Playa de Arena Gorda, Higuey Riu Complex, Punta Cana, La Altagracia, 23000
  • Popular LocationDaiquiri Lobby Bar3 min walk
  • Popular LocationLa Fiesta3 min walk
  • Popular Locationrestaurant3 min walk
  • AirportPunta Cana (PUJ-Punta Cana Intl.)26 min drive
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Room options

Villa Suite Jacuzzi (L)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Blackout curtains
Ceiling fan
Private bathroom
  • 41 sq m
  • Sleeps 2
  • 1 King Bed

Superior Villa (B2C-CA)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Blackout curtains
Ceiling fan
Private bathroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Suite, Jetted Tub (L)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Flat-screen TV
Ceiling fan
Blackout curtains
Hairdryer
Eco-friendly toiletries
  • 64 sq m
  • Sleeps 2
  • 1 King Bed

Suite, Jetted Tub (E)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Flat-screen TV
Ceiling fan
Blackout curtains
Hairdryer
Eco-friendly toiletries
  • 64 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite (Villa, Superior L)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Blackout curtains
Ceiling fan
Private bathroom
  • 41 sq m
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Villa, Pool View (Junior Suite, L)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Flat-screen TV
Ceiling fan
Blackout curtains
Private bathroom
Bathrobes
  • 41 sq m
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Villa, Pool View (Junior Suite, E)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Flat-screen TV
Ceiling fan
Blackout curtains
Private bathroom
Bathrobes
  • 41 sq m
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Villa, Jetted Tub (Junior Suite Superior, L)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Flat-screen TV
Ceiling fan
Blackout curtains
Hairdryer
Eco-friendly toiletries
  • 41 sq m
  • Sleeps 2
  • 1 King Bed

Villa Junior Suite superior, Jetted Tub (E)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Flat-screen TV
Ceiling fan
Blackout curtains
Hairdryer
Eco-friendly toiletries
  • 41 sq m
  • Sleeps 2
  • 1 King Bed

Superior Villa (C)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Blackout curtains
Ceiling fan
Private bathroom
  • 41 sq m
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Junior Suite (Superior, E)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Flat-screen TV
Ceiling fan
Blackout curtains
Private bathroom
Bathrobes
  • 41 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Suite, Jetted Tub (U)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Flat-screen TV
Ceiling fan
Blackout curtains
Hairdryer
Eco-friendly toiletries
  • 64 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, Garden View (E)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Flat-screen TV
Ceiling fan
Blackout curtains
Private bathroom
Bathrobes
  • 41 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Villa (Suite Superior, U)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Blackout curtains
Ceiling fan
Private bathroom
  • 41 sq m
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Superior Villa Junior Suite (E)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Blackout curtains
Ceiling fan
Private bathroom
  • 41 sq m
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Superior Villa, Jetted Tub (Junior Suite, B2C CAN)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Flat-screen TV
Ceiling fan
Blackout curtains
Hairdryer
Eco-friendly toiletries
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Junior Villa (Suite Superior, B2C-US)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Flat-screen TV
Ceiling fan
Blackout curtains
Private bathroom
Bathrobes
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Suite, Jetted Tub (B2C CAN)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Flat-screen TV
Ceiling fan
Blackout curtains
Hairdryer
Eco-friendly toiletries
  • 64 sq m
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Villa (Suite, B2C-US)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Flat-screen TV
Ceiling fan
Blackout curtains
Hairdryer
Eco-friendly toiletries
  • Sleeps 2
  • 1 King Bed

Villa (B2C CAN)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Blackout curtains
Ceiling fan
Hairdryer
  • Sleeps 2
  • 1 King Bed

Villa, Pool View (Junior Suite, B2C CAN)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Flat-screen TV
Ceiling fan
Blackout curtains
Private bathroom
Bathrobes
  • 41 sq m
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Junior Suite, Garden View (B2C CAN)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Blackout curtains
Ceiling fan
Private bathroom
  • 41 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite (Superior, B2C CAN)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Blackout curtains
Ceiling fan
Private bathroom
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Pool View (Villa, B2C-US)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Flat-screen TV
Ceiling fan
Blackout curtains
Private bathroom
Bathrobes
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Villa Junior Suite Superior, Jetted Tub (C)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Blackout curtains
Ceiling fan
Hairdryer
  • 41 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, Garden View (B2C-US)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Flat-screen TV
Ceiling fan
Blackout curtains
Private bathroom
Bathrobes
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Garden View (U)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Flat-screen TV
Ceiling fan
Blackout curtains
Private bathroom
Bathrobes
  • 41 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite (B2C-US)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Flat-screen TV
Ceiling fan
Blackout curtains
Private bathroom
Bathrobes
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Villa Junior Suite, Pool View (C)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Blackout curtains
Ceiling fan
Private bathroom
  • 41 sq m
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Junior Suite, Garden View (Superior, L)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Flat-screen TV
Ceiling fan
Blackout curtains
Private bathroom
Bathrobes
  • 41 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Suite, Jetted Tub (C)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Flat-screen TV
Ceiling fan
Blackout curtains
Hairdryer
Eco-friendly toiletries
  • 64 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite (Superior (C))

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Flat-screen TV
Ceiling fan
Blackout curtains
Private bathroom
Bathrobes
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Junior Suite, Garden View (C)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Flat-screen TV
Ceiling fan
Blackout curtains
Private bathroom
Bathrobes
  • 41 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Villa (C)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Blackout curtains
Ceiling fan
Private bathroom
  • 41 sq m
  • Sleeps 2
  • 1 King Bed

Villa Junior Suite Superior, Jetted Tub (U)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Flat-screen TV
Ceiling fan
Blackout curtains
Hairdryer
Eco-friendly toiletries
  • 41 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite (Superior, U)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Flat-screen TV
Ceiling fan
Blackout curtains
Private bathroom
Bathrobes
  • 41 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Villa (Suite Jacuzzi, U)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Blackout curtains
Ceiling fan
Private bathroom
  • 41 sq m
  • Sleeps 2
  • 1 King Bed

Villa, Pool View (Junior Suite, U)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Flat-screen TV
Ceiling fan
Blackout curtains
Private bathroom
Bathrobes
  • 41 sq m
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Suite, Jetted Tub (B2C)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Flat-screen TV
Ceiling fan
Blackout curtains
Hairdryer
Eco-friendly toiletries
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Junior Suite, Garden View (L)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Flat-screen TV
Ceiling fan
Blackout curtains
Private bathroom
Bathrobes
  • 41 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Superior Villa, Jetted Tub (Junior Suite, B2C-US)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Flat-screen TV
Ceiling fan
Blackout curtains
Hairdryer
Eco-friendly toiletries
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Villa Junior With Pool View

  • Sleeps 2
  • 1 Double Bed

Villa Junior With Pool View

  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Suite Junior With Garden View

  • Sleeps 3
  • 2 Double Beds

Suite Junior With Garden View

  • Sleeps 4
  • 2 Double Beds

Double Suite Junior

  • Sleeps 2
  • 1 King Bed

Suite With Garden View

  • Sleeps 4
  • 2 Double Beds

Villa Superior With View

  • Sleeps 2
  • 2 Double Beds

Suite With Garden View

  • Sleeps 3
  • 2 Double Beds

Double Suite Junior

  • Sleeps 2
  • 1 Queen Bed

Similar properties

About the area

Punta Cana

Riu Palace Bavaro - All Inclusive is located in Bávaro, a neighbourhood in Punta Cana, and is next to a golf course and on the beach. Iberostar Golf Course and Cana Bay Golf Club are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Arena Gorda Beach and Cortecito Beach. Consider Coco Bongo Punta Cana for a night out or Splash Water Park if you're travelling with kids. Take the opportunity to explore the area for water adventures such as windsurfing and other activities like golfing.

What's nearby

  • Arena Gorda Beach - 3 min walk
  • Iberostar Golf Course - 5 min drive
  • Cana Bay Golf Club - 7 min drive
  • Cortecito Beach - 18 min drive
  • Los Corales Beach - 19 min drive

Getting around

  • Punta Cana (PUJ-Punta Cana Intl.) - 27 min drive

Restaurants

  • Restaurante Colonial - 8 min walk
  • Daiquiri Lobby Bar - 3 min walk
  • restaurante la isabela - 12 min walk
  • La Plaza - 8 min walk
  • Montecristo Café - 13 min walk

About this property

Riu Palace Bavaro - All Inclusive

Upscale eco-certified property located in Bávaro
Close to Arena Gorda Beach and Iberostar Golf Course, Riu Palace Bavaro - All Inclusive provides a free breakfast buffet, 18 holes of golf and free water park access. This property is a great place to bask in the sun with a white sand beach, sunloungers and scuba diving. Treat yourself to reflexology, a facial or a hot stone massage at the on-site spa. At the 6 on-site restaurants, enjoy breakfast, lunch, dinner and Fusion cuisine. Fitness classes are offered at the health club; other things to do include kayaking, beach volleyball and windsurfing. In addition to a nightclub and 2 swim-up bars, guests can connect to free in-room WiFi.
Other perks include:
  • 4 outdoor pools and a children's pool, with a waterslide, 2 swim-up bars and sunloungers
  • Free self-parking
  • 4 outdoor tennis courts, babysitting (surcharge) and tour/ticket information
  • A porter/bellboy, coffee/tea in reception and a TV in reception
  • Guest reviews give good marks for the family-friendly amenities, bar and beach locale
Room features
All 610 rooms have comforts such as 24-hour room service and air conditioning, in addition to thoughtful touches such as free WiFi and safes. Guest reviews say good things about the clean, spacious rooms at the property.
Other conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Bathrooms with eco-friendly toiletries and shower/bath combinations
  • Flat-screen TVs with satellite channels
  • Balconies or patios, coffee/tea makers and ceiling fans

All-inclusive details

All-inclusive room rates at Riu Palace Bavaro - All Inclusive are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (all beverages included)
In-room liquor dispensers

Awards and affiliations

Eco-certified property
This property participates in Travelife – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.

Languages

English, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Free buffet breakfast available daily 7 AM–11 AM
  • 2 poolside bars
  • 2 swim-up bars
  • 6 restaurants
  • 7 bars/lounges
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Geisha
  • Krystal
  • La Bámbola
  • Monte Cristo
  • Taino

Things to do

  • 18 holes of golf
  • 4 outdoor pools
  • 4 outdoor tennis courts
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Health club
  • Kayaking
  • Nightclub
  • Playground
  • Scuba diving
  • Shopping
  • Snorkelling
  • Spa tub
  • Steam room
  • TV in common areas
  • Waterslide
  • Windsurfing

Family friendly

  • 4 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Free water park access
  • Grocery/convenience store
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of towels on request
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Aromatherapy
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Spa open daily
  • Steam room

Accessibility

  • No lift

More

  • 100% renewable energy
  • 13 buildings
  • 4 floors
  • Art Deco architecture
  • Built in 2011
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

Outdoor space

  • Balcony/patio

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Connecting rooms available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests will receive an email 2 weeks before arrival with check-in instructions; front desk staff will greet guests on arrival
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have any lifts
Reservations are required for golf tee times, massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

All Inclusive Bavaro
Bavaro All Inclusive
Bavaro Palace
Bavaro Palace All Inclusive
Palace Bavaro
Palace Riu Bavaro
Riu Bavaro
Riu Bavaro Palace
Riu Palace Bavaro
Riu Palace Bavaro All Inclusive
Riu Palace Bavaro All Inclusive Punta Cana
Riu Palace Bavaro Punta Cana
Riu Palace Bavaro All Inclusive All-inclusive property
Riu Bavaro Inclusive Punta Ca
Riu Bavaro Inclusive Inclusive
Riu Palace Bavaro All Inclusive
Riu Palace Bavaro - All Inclusive Punta Cana
Riu Palace Bavaro - All Inclusive All-inclusive property

Frequently asked questions

Does Riu Palace Bavaro - All Inclusive have a pool?

Yes, this property has 4 outdoor pools and a children's pool.

Is Riu Palace Bavaro - All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Riu Palace Bavaro - All Inclusive?

Self-parking is free at this property.

What time is check-in at Riu Palace Bavaro - All Inclusive?

Check-in start time: 3:00 PM; check-in end time: 11:30 PM. Late check-in is available during limited hours.

What time is check-out at Riu Palace Bavaro - All Inclusive?

Checkout is at 11:00 AM.

Are there all-inclusive benefits at Riu Palace Bavaro - All Inclusive?

Some rate plans available at this property are all-inclusive.

Where is Riu Palace Bavaro - All Inclusive located?

Located in Bávaro, this beachfront property is next to a golf course and within a 5-minute walk of Arena Gorda Beach and Splash Water Park. Iberostar Golf Course and Punta Blanca Golf Course are also within 2 miles (3 km).

Riu Palace Bavaro - All Inclusive Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 856 out of 1694 reviews" "
Rating 8 - Good. 430 out of 1694 reviews" "
Rating 6 - Okay. 198 out of 1694 reviews" "
Rating 4 - Poor. 120 out of 1694 reviews" "
Rating 2 - Terrible. 90 out of 1694 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

Boris

Travelled with partner
Disliked: Staff & service
The staff is not friendly, not helpful. On my last day I asked for 2 dry towels for shower, the ones I had in my room were wet, they said NO. I and my husband were very upset.
Stayed 5 nights in Apr 2024

10/10 Excellent

michael gray

Liked: Cleanliness, staff & service, property conditions & facilities
great place
Stayed 4 nights in Dec 2023

4/10 Poor

lauren

Travelled with family, Travelled with family and small children, Travelled with group
Disliked: Cleanliness, property conditions & facilities
Changed rooms multiple times. Issues included rusted, leaking refrigerators and leaks on the floor, blood stains on the sheets, water leaking from the ceiling, cockroaches in the room . Some staff was unapologetic , and often rude. Food was mediocre (3of us got sick). Elevators broke, power went out . Worst of all, Riu will not address any of the issues we had and continue to pass all blame onto Expedia . Expedia claims the hotel is unresponsive. Will be my absolute last time booking trips with either company!!!!
Stayed 7 nights in Mar 2024

10/10 Excellent

norma

Liked: Property conditions & facilities
I loved everything
Stayed 7 nights in Apr 2024

8/10 Good

Shanna

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful resort. The 2 hour power outage was unfortunate but other than that it was wonderful.
Stayed 4 nights in Feb 2024

10/10 Excellent

Kyle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed at multiple all inclusive resorts in the past and we weren’t always thrilled with them, BUT this one, this one was great Starting with christian at the front desk making check in an easy process with explaining all of the amenities, he was by far the best check in experience we’ve had at any hotel/resort Next up was Emilio at la fiesta bar, he was a great bartender and a great person in general, really enjoyed drinking there and getting to talk with him, he was super friendly with all the guests including the kids, he has a great memory in which people get served first (first come first serve) he would great everyone as they approached the bar and take there orders while still making other drinks for the people before them, just absolutely doing a great job there Then we have Annie who was a server at Montecristo and it had seemed like she had one job which was to make sure people felt at home, she remembered where we liked to sit and as soon as she saw us she would greet us and ask us if we wanted our usual spot and usual drinks, drink was empty and she was right on top of it, she was a sweetheart and you can tell she really likes her job and does a really good job doing it, she made us feel like we were family Then at the pool bar there’s a guy named Daren, not sure what to say about Daren, Daren has motivation to work and to hustle, at some points he was the only one serving drinks to 20 people without missing a beat, he deserves a raise
Stayed 9 nights in Mar 2024

8/10 Good

Grace

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing
Stayed 4 nights in Apr 2024

10/10 Excellent

Karim

Liked: Cleanliness, staff & service, property conditions & facilities
Staff and people are 10 star!
Stayed 7 nights in Apr 2024

10/10 Excellent

Dayshely Del Carmen Zarzuela, New York

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024

8/10 Good

Patrik

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2024