Check-in mulai pukul: 15.00; Batas waktu check-in pukul: 06.00
Check-in lebih akhir tergantung ketersediaan
Tersedia check-in ekspres
Usia check-in minimal - 18
Check-out
Check-out sebelum tengah hari
Tersedia check-out tanpa sentuh
Tersedia check-out ekspres
Petunjuk check-in khusus
Resepsionis di properti akan menyambut tamu saat kedatangan
Kartu kredit yang digunakan untuk memesan reservasi harus ditunjukkan oleh pemegang kartu saat check-in beserta kartu identitas berfoto yang sesuai, dan pengaturan lain harus dikoordinasikan dengan pihak properti sebelum kedatangan
Untuk detail selengkapnya, silakan hubungi pihak properti melalui informasi yang tertera pada konfirmasi pemesanan
Informasi yang diberikan oleh properti mungkin diterjemahkan menggunakan sistem terjemahan otomatis
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
Metode akses
Bellboy atau resepsionis
Hewan peliharaan
Hewan peliharaan tidak diperkenankan masuk
Anak dan tempat tidur tambahan
Anak-anak berusia di bawah 18 tidak diperbolehkan berada di properti khusus dewasa ini; semua tamu yang berusia 18 ke atas diperbolehkan
Tempat tidur lipat/kasur tambahan tidak tersedia
Boks bayi (tempat tidur bayi) tidak tersedia
Jenis pembayaran properti
Informasi penting
Anda harus tahu
Biaya penambahan orang dapat berlaku dan berbeda-beda menurut kebijakan properti
Tanda pengenal berfoto yang dikeluarkan oleh pemerintah dan kartu kredit, kartu debit, atau deposit uang tunai diperlukan saat check-in untuk biaya tidak terduga
Pemenuhan permintaan khusus bergantung pada ketersediaan sewaktu check-in dan mungkin menimbulkan biaya tambahan; permintaan khusus tidak dapat dijamin
Properti ini menerima kartu kredit, kartu debit, dan uang tunai
Harap diperhatikan bahwa norma budaya dan kebijakan tamu dapat berbeda berdasarkan negara dan properti; kebijakan yang tercantum disediakan oleh properti
Perlu diketahui
Tersedia akses kolam renang mulai pukul 07.00 hingga pukul 19.00
Reservasi diperlukan untuk penggunaan lapangan golf, layanan pijat, perawatan spa, dan pemandian pribadi/onsen; reservasi dapat dilakukan dengan menghubungi properti sebelum kedatangan, menggunakan informasi kontak yang ada pada konfirmasi pemesanan
Anak-anak berumur 17 tahun ke bawah tidak diizinkan di properti khusus dewasa ini
Hanya tamu terdaftar yang boleh menginap di kamar
Tamu di bawah 18 tahun tidak boleh masuk spa
Pertanyaan umum
Apakah Royal Service at Paradisus Punta Cana - Adults Only memiliki kolam renang?
Ya, properti ini dilengkapi 2 kolam renang outdoor.Akses kolam renang pukul 07.00–19.00.
Apakah Royal Service at Paradisus Punta Cana - Adults Only ramah hewan peliharaan?
Tidak, hewan peliharaan tidak diperkenankan masuk di properti ini.
Pukul berapa check-in di Royal Service at Paradisus Punta Cana - Adults Only?
Check-in mulai pukul: 15.00; Batas waktu check-in pukul: 06.00. Check-in terlambat tersedia pada jam tertentu.
Pukul berapa check-out di Royal Service at Paradisus Punta Cana - Adults Only?
Check-out pada pukul tengah hari.
Di mana lokasi Royal Service at Paradisus Punta Cana - Adults Only?
Terletak di Bávaro, resor pinggir pantai ini juga menawarkan lokasi di sebelah lapangan golf, hanya 10 menit jalan kaki dari Pantai Arena Blanca dan Pantai Cortecito. Ladang Golf White Sands dan Kasino Avalon Princess juga berjarak 3 km saja.
Ulasan
Ulasan
8,2
Sangat Baik
Semua ulasan yang ditampilkan berasal dari pengalaman tamu yang nyata. Hanya traveler yang telah memesan penginapan dengan kami yang dapat mengirimkan ulasan. Kami memverifikasi ulasan sesuai dengan panduan kami dan memublikasikan semua ulasan, baik itu positif maupun negatif.Informasi selengkapnyaTerbuka di jendela baru
9,0
Kebersihan
8,2
Lokasi
8,6
Staf & layanan
8,6
Kondisi & fasilitas properti
Penilaian 10 - Sangat Bagus. 52 dari 102 ulasan
10 - Sangat Bagus
52
Penilaian 8 - Bagus. 28 dari 102 ulasan
8 - Bagus
28
Penilaian 6 - Medioker. 5 dari 102 ulasan
6 - Medioker
5
Penilaian 4 - Buruk. 10 dari 102 ulasan
4 - Buruk
10
Penilaian 2 - Sangat Buruk. 7 dari 102 ulasan
2 - Sangat Buruk
7
Ulasan
Terverifikasi
10/10 Luar Biasa
JL
28 Feb 2020
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Absolutely beautiful destination. The grounds are meticulous. Staff very friendly and helpful. Suggest to upgrade to Royal Service...worth every penny! Our butler, Yolando was awesome and willing to help with whatever we needed. An absolute perfect vacation destination.
JL
Menginap 5 malam pada bulan Februari 2020
Terverifikasi
8/10 Bagus
Toni
18 Mar 2020
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Incredibly beautiful resort, such kind staff. Occasional issues with odd things, like it was weirdly difficult to request an extra blanket to the room and instead we just got a bunch of extra sheets. Or the menu descriptions of food didn't quite match what came to the table. But overall didn't diminish the value of the trip.
Toni
Menginap 4 malam pada bulan Maret 2020
Terverifikasi
10/10 Luar Biasa
Traveler terverifikasi
24 Feb 2020
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
They have excellent service, the staff is the best. Always doing everything to please the guests. Great beach, food and drinks.
Traveler terverifikasi
Menginap 2 malam pada bulan Februari 2020
Terverifikasi
2/10 Sangat Buruk
Adam
18 Feb 2020
Tidak Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
Compared to my previous 4 stays at a Melia hotels this was by far the worst and most disappointing. This resort in no way compared to the Paradisius and ME hotels in Mexico which were amazing. Staff was inattentive, food was horrible, most restaurants closed, the buffet was pathetic, no waiter service on beach and no food options on beach or at pool. Room was oceanfront but showed obvious signs of age and needed updating. If not for the gorgeous beach and perfect weather this would have been a complete wash. My first time to DR and my last time to a Melia hotel.
Adam
Menginap 4 malam pada bulan Februari 2020
Terverifikasi
8/10 Bagus
Traveler terverifikasi
15 Feb 2020
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great gardens, incredible beach, good food.
Stuff should be more involved in work.
Traveler terverifikasi
Menginap 8 malam pada bulan Februari 2020
Terverifikasi
4/10 Buruk
Traveler terverifikasi
7 Des 2019
Disukai: Kebersihan
Tidak Disukai: Fasilitas, kondisi & fasilitas properti
Half the resort was shut down. All restaurants except Japanese restaurant were moved to our 1/2. Other main pool and kids pool were drained. The 24 hr room service was NOT 24 hrs, it closed at 11 pm, and buffet closed sooner. Only 2 restaurants were open at a time, though it required reservations and even though we saw empty seats available they would not allow you to walk up and be seated.
Traveler terverifikasi
Menginap 5 malam pada bulan November 2019
Terverifikasi
10/10 Luar Biasa
Traveler terverifikasi
7 Nov 2019
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Excelente hotel, hermoso lugar y las atenciones de primera
Traveler terverifikasi
Menginap 2 malam pada bulan Agustus 2019
Terverifikasi
4/10 Buruk
Traveler terverifikasi
20 Okt 2019
Disukai: Kebersihan, staf & layanan
Tidak Disukai: Fasilitas
When I got into the hotel, I was told the hotel was closed. I was transferred to Palma Real.
There was a variety of food, but the quality was not good to us. There was only one night activity. There were several electric outages. The internet service was very inconsistent and the signal was weak. When I tried to check for the picking up time, nobody had call the Expedia Blue agency we were transferred to another hotel. Even though I tried several times, I could not communicate with the number given in the email. The transfer came 1 hour later after many attempts I did calling from the hotel. I arrived 90 minutes late to the airport.
This has been the worst vacation ever!!!
Traveler terverifikasi
Menginap 5 malam pada bulan Oktober 2019
Terverifikasi
10/10 Luar Biasa
Sherry
14 Sep 2019
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The property was exactly what I expected. I like the unique setting of the property, very nice and elegant. Only issues I had, was the language barrier;I would recommend that they have all their workers speak at least 50% english. But, otherwise from that, overall experience was great.
The Royal Service was absolutely amazing. We didn't have a want for anything. The room was one of the best I've had in Punta Cana. The private beach was perfect with drinks and food only steps away. If you have a n opportunity to stay at the Paradisus upgrade to the Royal Service.
bruce
Menginap 3 malam pada bulan Agustus 2019
Terverifikasi
10/10 Luar Biasa
Traveler terverifikasi
10 Agu 2019
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Everything was Perfect! Great Services! Excellent food!
Traveler terverifikasi
Menginap 6 malam pada bulan Agustus 2019
Terverifikasi
10/10 Luar Biasa
Traveler terverifikasi
18 Jun 2019
Disukai: Kebersihan, staf & layanan
Our room, the service, the staff, the food the cleaning of the property were excellent!
Traveler terverifikasi
Menginap 4 malam pada bulan Juni 2019
Terverifikasi
10/10 Luar Biasa
Traveler terverifikasi
27 Mei 2019
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
We thought the Royal Service upgrade was well worth it. The biggest benefit is not really advertised - the RS rooms are either on or very close to the beach, whereas the other rooms can be a significant walk or even a bus ride away. Aside from that, access to La Palapala (exclusive restaurant for RS) was another huge benefit, as it gave an option that didn't require reservations and had lunch options that weren't the standard buffet.
The beach itself is amazing. There are plenty of cabanas/chairs so that you can easily find a spot either in the sun or the shade.
The biggest asset that differentiates this hotel from offers is the staff:
Rafael, our butler, was amazing and made sure we didn't want for anything. His English is also exceptional, so we never worried about a communication gap.
At the RS pool bar, Jose Louis, Jensy Ramos and Maximo were always extremely friendly, remembered our names and our orders, and went out of their way to make sure we were happy.
At the North Ave bar, we became good friends with Leandro, Julio, Jesica, Juan & Juana. Aside from being great bartenders, they gave us great tips about the DR and the resort.
We booked flights, transportation, excursions, and the hotel all through Expedia. This was our only real complaint about the trip, and we would recommend using another site. Expedia was very disorganized, and we wasted a significant amount of time on the trip sorting out their mistakes or attempting to make contact with their reps.
Traveler terverifikasi
Menginap 8 malam pada bulan Mei 2019
Terverifikasi
10/10 Luar Biasa
Traveler terverifikasi
8 Mei 2019
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Havier was the best butler anyone could ask for!!!
Traveler terverifikasi
Menginap 5 malam pada bulan Mei 2019
Terverifikasi
10/10 Luar Biasa
Traveler terverifikasi
15 Apr 2019
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very happy with my choice. Staff all over were great. Butler, Simione made everything so much easier. Food was good at all restaurants. Entertainment good but ,music, could be more diverse as I never heard a slow song all week. Owner needs to invest money into room upgrades to improve conditions such as water flow, water temp and room repairs in general or they risk losing their desirability. I would rate this a five were it not for the room issues so I give it a four.
Traveler terverifikasi
Menginap 7 malam pada bulan April 2019
Terverifikasi
10/10 Luar Biasa
Traveler terverifikasi
9 Apr 2019
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Everything was beautiful and well kept. The resort was was taken care of
Traveler terverifikasi
Menginap 5 malam pada bulan April 2019
Terverifikasi
8/10 Bagus
Traveler terverifikasi
6 Apr 2019
Disukai: Kebersihan
The Reserve was our 2nd hotel out of the 3 that we stayed at for the week so I can definitely compare it to the others.
Likes:
-THE FOOD here is the best. The buffet, the Palapa. (Room service was ok)
-Best mudslides I had on the beach.
-Their all inclusive bracelets are unique. Not the plastic or cloth ones that are usually placed on you.
-The pool, the palapas and beach beds are close to the beach! Convenient! You don’t need a towel card.
Dislikes:
-The Staff seem off, like they don’t want to be there. Some come off mean and rude.
-The rooms are really outdated and needs to be replaced. Reminds me of the 90s.
-Check In was NOT at 3p but was 2 hrs later. That made me so mad! There was another party next to us that waited just as long. I think they were there for a wedding. That would’ve made me mad if I was the celebrants. Especially after a long day of traveling.
Traveler terverifikasi
Menginap 1 malam pada bulan April 2019
Terverifikasi
10/10 Luar Biasa
Traveler terverifikasi
4 Apr 2019
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
More than we expected. We already have many vacations but never like this one. Everything was awesome awesome. Ill be back before this year ends!!
Traveler terverifikasi
Menginap 3 malam pada bulan Maret 2019
Terverifikasi
8/10 Bagus
Lauren
31 Mar 2019
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
We really enjoyed having Javier as our butler. He was very sweet and made all our reservations and check out extremely easy. In the Royal Service pool Jose was great! He made sure we always had a drink in hand and when we didn’t know what we wanted, he knew and did the thinking for us! If you are expecting 5 star restaurants, Punta Cana isn’t the place for you. But the great staff and hostess in the restaurants made up for that. The weather is very unpredictable and we didn’t luck out with too much sun but the Yhi Spa is an option on rainy days. The main annoyance is the photographers and excursion agents harrassing you all day, while you are laying by the pool or beach, even eating at La Papala to book something through them. It induced a bit of anxiety when they found you day after day. These ventors are walking on the resort and are unavoidable. Overall, we had a nice stay but probably won’t be back.
Lauren
Menginap 4 malam pada bulan Maret 2019
Terverifikasi
10/10 Luar Biasa
Janette
31 Mar 2019
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
From the moment we stepped out of our cab, we had nothing but excellent service. The staff was great. The Bartenders, the wait staff, even the ground keepers were all very friendly. The only thing I wish was different was a way to better separate the adults only from the rest of the resort. Went to relax and had a few crying children which can get extremely annoying.
Janette
Menginap 6 malam pada bulan Maret 2019
Terverifikasi
10/10 Luar Biasa
Traveler terverifikasi
28 Mar 2019
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Royal service was amazing. Have a private beach, pool, restaurant as options were great.
Traveler terverifikasi
Menginap 3 malam pada bulan Maret 2019
Terverifikasi
2/10 Sangat Buruk
gary
26 Mar 2019
Disukai: Kebersihan, kenyamanan kamar
Tidak Disukai: Staf & layanan, kondisi & fasilitas properti
disappointed
I purchased the Royal Service because I was told I would have a Butler. I looked up the definition of a Butler and it's defined as a male servant. I was there Friday night, Saturday night, and a portion of Sunday....................I never saw a Butler
gary
Menginap 2 malam pada bulan Maret 2019
Terverifikasi
8/10 Bagus
Samantha
25 Mar 2019
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
The property was magnificent! It was a huge property with the most beautiful landscaping. The beach and pool were gorgeous with an abundance of chairs and beds.
Samantha
Menginap 5 malam pada bulan Maret 2019
Terverifikasi
8/10 Bagus
DF
25 Mar 2019
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Overall this property was really really good so I certainly don't want to take that away from them, however do want folks to know some of the info before booking. I can see why they get great ratings because it's a gorgeous overall property and it's very large overall with many restaurants and things to do. What wasn't the best was that it wasn't a 5 star service. Overall the workers were pretty nice, but they were definitely on island time in getting things done, some were just not overly friendly and while Paradisus highlights they are a 5 start, this is NOT a 5 star service. We stayed in the adult only section which was nice to have a separate pool, separate restaurant and separate beach so that was a huge perk, however the rooms are pretty outdated and old. We paid extra for this resort and were pretty disappointed with the rooms, which we heard from many. The food wasn't anything to write about which was a bummer, I think we found that the snacks from the pool/beach seemed just as good as some of the restaurants so we were just expecting a bit more. I don't want to deter anyone from booking because it was a really pretty and very clean resort but just know that there are a few other factors that were disappointing.
DF
Menginap 5 malam pada bulan Maret 2019
Terverifikasi
10/10 Luar Biasa
Debbie
3 Mar 2019
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The grounds and room was beautiful. Staff seemed a little tired at times, mostly by the bar st pools and on the beach. The food was very good. We ate at lapalapa and loved the food. The beach party setup was amazing, as was the dj and violinist show. We would definitely return.