Find hotels in Recezinhos from Rp777.059

"Excellent breakfast with a wide range of high quality options. Staff extremely helpful. Beautiful bar area with very friendly staff. Hotel room was well decorated and very comfortable. It is quite a way from the City centre but Uber was very quick and cheap. The metro was also only a 10 minute walk away. The hotel had car parking so if coming by car would recommend this high quality hotel. Only minus was check out as it took 15 minutes in the queue. Perhaps you could have an express checkout for those with no bills to pay."

"Balcony view was brilliant very relaxing place to stay "

"Unfortunately, when we arrived at the property, we got the information that it was overbooked and that they did not have a room available for us, I made the reservation 30 min. before arrival. The receptionist's approach to the issue was not very nice, no apology and that I should have checked my messages, so it was my fault that I went to the hotel to check-in (?!). He reallocated us to a sister property with a lower star rating (Hotel do Paço by Vima Hotels) nearby which by the way was not nice and not even close to what we originally booked. They were not very keen in helping with the invoicing procedure, I wanted to get the difference in rate refunded and while I had to contact Expedia (who were very helpful) our presence was just ignored in the reception without even a glass of water. The receptionist from the sister hotel wouldn't wait for us, she was very rude over the phone with her colleague and left leaving the key in a locker. Having to deal with this after a full day tiring trip was not really what we expected. Of course, overbookings can happen in every hotel, that is not the point, the point was the customer service this property provided and the friendliness which just did not exist."