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The staff were great, the room was very clean

Our room was huge - more like an apartment! It was spotless and the bed incredibly comfortable. The staff was lovely too.

very nice

The room and bathroom were very clean, and the aircon worked well. The bed was comfortable. Reception staff were helpful, and the complimentary breakfast was good - hot food, cereals, fruit juice, waffles, pastries and coffee. Wifi worked great. Plenty of parking. Situated near a large shopping and restaurant precinct just a few minutes' drive away.

The staff were all very helpful. The rooms were clean and comfortable. Breakfast was plentiful. The hotel was different from our UK Best Western experiences and expectations, however this did not detract from the comfort and hospitality. Visiting family to meet our new baby granddaughter, we chose this hotel for proximity to their apt. We didnt hire a car, however we went for a walk each evening and found the area clean and quiet. We felt safe at all times.

Friendly staff, clean common areas & rooms, great breakfast, and nicely decorated.

Staff were extremely pleasant. Breakfast options were the best we have experienced, with staff on hand to make sure nothing ran out - excellent friendly service from the hotel

Nice hotel in a great position within Knoxville. The room was good but the aircon was slightly noisy. It was also a bit smaller than it looked I. the photos. We used the rooftop pool which was nice if a bit small and the breakfast was also good. There is only valet parking available and this is extra. Good value for money overall.

Breakfast not very good - no bread just bagels for toast. Not as much options as other hotels

Only there for one night but hotel was clean and well kept. Comfy beds and AC in rooms which was very welcome.