Search Hotels Near Regal West Ridge, Topeka

"We showed up to check in and could not even use the front door, they are in the middle of a remodel and nowhere did it say they were. Couldn't even walk out of an evening due to construction workers sitting outside the door you had to use."

"The check-in process was tedious. I arrived (with a confirmed reservation) about 3:45 (check in starts at 3:00) and was eventually told my room wasn't ready and they would verify with housekeeping. OK, I get it, sometimes there are delays. However, another couple came in, with a reservation, and were immediately assigned to their room --same type, same number of people. Then another couple came in WITHOUT a reservation and were assigned to the same type of room as mine. After about 15 minutes, it was decided that I could be assigned to a different room than the one they had originally assigned to me. Very poor customer service. The room was comfortable, but the towels are poor quality and the toilet paper is like sandpaper. The breakfast room was clean and well attended, though the selections were poor. I often stay at Hampton Inns, but will think twice before staying at this one again."

"Clean and friendly staff"

"This was all around comfortable place to lodge"

"First, I’ve never left a review before but this property was really disappointing. I read the other reviews that said it was clean and somewhat nice but that was not my experience. I did have my two dogs with me so I anticipated being on the first floor and having hard floors as opposed to carpet. I’ve stayed with my dogs plenty of places before, and they’ve always been nice. First of all, the light in the bathroom did not work. The small light that was in there was barely enough to while I was washing my face. The shower curtain smelled like mildew. The worst part was the condition of the actual flooring. I couldn’t even take off my shoes and walk on it. It was so disgusting. It was sticky and greasy looking. I’m glad I didn’t get in until late and I left super early. The only thing at the breakfast bar that I had was milk for a protein shake I brought with me. It was very sparse. I took the dogs on a walk and one of the side door’s sensors was busted out, so I could not enter from one end. The grounds were completely overgrown. I am unsure about the folks that left it a high rating. I don’t know if those are real reviews or not. Based on my stay, it seems like a completely different hotel. On a positive note. The front desk was very nice when I checked in at night. However, the front desk attendant that was there in the morning was unfriendly."

"Hotel pool didn't work, pipes in rm was leaking charged me for the leak ..50 and kept my 50 dollar deposit...No continental breakfast ..walked in rm to no fridge or microwave plus had roaches...ur staff had the nerve to charge my card for existing plumbing problems ...smh wat a rip off and false advertisement."

"Game room is so great for family fun. Nice lobby and common area. Breakfast was okay. Room smelled really weird - think it was maybe the AC vent. We had to buy air fresheners and plugins to try to mask it. Other than that, great stay. Comfy beds and friendly staff. Going to try again and hopefully have a normal smelling room. "

"The lady that was working in the evening was very unfriendly . She seemed like it was a problem when she had to check people in . The overnight and morning staff very friendly and helpful . The lady doing breakfast needs to be counseled on food safety . A couple of the things she did was gross and was reported to the front desk manager. The room was clean the Paul was OK the sauna was not working when it was turned on."

"Nice clean and spacious room"