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"clean, great staff good location"

"First time staying at Conrad Bali and I must say it exceeds our expectations. Previous 7 trips to Bali we also stay at Nusa Dua as we like the location. The staff at Conrad Bali really made the difference. They were so friendly and helpful and go out of their way to make our stay comfortable like allowing us to use our half board to have meals brought to our room on one of the days as one of my daughters was not feeling well that day. Also allowed us to have a late checked out on one of our rooms. Greatly appreciate it and not forgetting the birthday decorations in the room and a birthday cake for my wife! Thank you very much for your excellent service. "

"24h store and airport shuttle was very convenient. Staff were friendly and accommodating of my partner's shellfish allergy. 24hr gym with scale and plenty of machines. "

"Excellent and close to everything in the scenery was just"

"Excellent Resort and great location "

"yes"

"I did not have a beach view this trip but was not disappointed. This hotel a gem. I love it here, mostly because of the excellent staff and Management."

"We had a wonderful ten nights at Grand Hyatt. We were a party of six. Our rooms overlooked the gardens which are very pretty. Our rooms were comfortable and clean. There are four restaurants to eat at with a new Garden Restaurant due to be opened soon. Every morning breakfast was great with lots of choices. We had dinner a couple of times at he restaurants on site, we also had room service and ordered pizza and burgers when we were at the pool. All went well, a little slow sometimes. The hotel was built in the 1990’s and is aging but they are currently doing upgrades on some rooms. In saying that we had no complaints about our room with its Balinese inspired decoration. The grounds and buildings are looked after well. The staff are fabulous: at the reception, at the restaurants, at the pool. Always so helpful. Nusa Dua itself is not at all like Kuta or Seminyak, it is more upmarket. Less shops but Bali Collection is a few minutes away by foot or quicker by the bus provided by the hotel and you can find shops and restaurants. Bit cheaper to eat here but the taxes and service fees are always a killer! We would stay again. "

"We had the lagoon view room. It was a super room with access to the lagoon. We thoroughly enjoyed our stay at the Ritz. Will come back in the future to the ritz for more of their superb hospitality. "