Search Cottages in Residencial Bavaro Punta Cana

"The staff at the lobby wasn’t welcoming and the rooms needed maintenance done, not well taken care of, the water was shut for over an hour and we weren’t notified which was upsetting. The restaurants didn’t have any AC, employees and customers were sweating like crazy while the employees at the offices in the Lobby were under AC on full blast which I found unfair for staff members working at the restaurants. The only positive note on this hotel is that the team members on the lobby bar did a great good in serving customers, the drinks at the lobby were good."

"Breathless punta Cuna was excellent. Superior customer service and the food was great too. A variety of restaurants to choose from. The entertainment was top-tier as well, a very diverse entertainment crew. Our concierge Edwin was phenomenal and the Bellman Freddy helped us out with anything we needed. One small thing the hot tubs need to be updated."

"clean and friendly"

"Le di una nueva oportunidad a este resort ya que el pasado año también estuvimos en el. Pero definitivamente no regresaría, a pesar de q la instalación es grande y tiene atracciones para niños y se pasa bien ya es hora de que reacondicionar el hotel porque las instalaciones están muy desgastadas y se ven viejas. Hay un olor a fosa en todo el hotel horrible ese hotel necesita urgentemente un buen mantenimiento general desde habitaciones, bufet, piscinas. El agua de las habitaciones huele horrible. Y la comida este año estuvo pésimo no había variedad y no estaba muy bien elaborada parecía un comedor obrero. Y la mayoría de los trabajadores deberían ser un poco más atentos con los clientes pq es así como a uno de landeseos de dar propinas según la atención recibida. Hubo días en q nadie se acercaba a ofrecer algo de beber en el bufet. El hotel tiene mucho potencial en estructura pero ya esta muy deteriorado."

"Everything was amazing."

"My room overlooked the beach. It was peaceful and quiet. The best resort I’ve visited. "

"Second time in Excellence El Carmen. Great resort!"

"It was my niece's and my first time at the resort and we absolutely loved it! The room we got was with the pool view and it was very clean, spacious and comfortable to stay in and the cleaning lady was great! The staff is awesome anything you need they help you right away and ask you how your stay is going etc. The washrooms from the lobby, restaurants and near the beach were very, very clean which was great. The entertainment night staff are always joyful, fun and funny and with the great music the DJ plays people always get up and start dancing and have a great time. The food at the Buffet was delicious so many different foods to choose from and the desserts are so beautifully made and delicious as well (it was my niece's favorite place to eat) One buffet place you can see the beautiful beach while you eat and the view is breathtaking (we went there for lunch everyday and enjoyed the view) The Italian restaurant is fancy and has delicious lasagna and pastas as well. There's a small ice cream place near the lobby where you can choose different flavors. We will be going again soon, we had a great time and I totally recommend the resort."

"The hotel can use better maintenance. Some elevators dont work. "