Verified
2/10 Terrible
cathie
22 Jun 2026
The location was good - the room had a nice view of the water BUT for us unfortunately, we had a horrible experience. We couldn't get hold of the host and Expedia help line did not answer my messages either (Expedia still never addressed our issue - all messages are u answered). I tried calling the host and they did not answer. We had no information about how to access our room. The host finally sent a txt while I was continually calling to say they couldn't answer the phone right now and would send us a code to our room in a minute. We arrived at 3:45pm and there was no one in reception even though the posted hours were until 5:30pm. We waited 45 minutes outside of the property until we finally got instructions. The room appeared clean until we pulled out the sofa bed (dirty sheet) and the bathroom floor was rusty and moldy appearance - thankfully we had water shoes to wear inside the shower. The air conditioning did not work and kept giving an error message. I messaged the host and they replied saying they wouldn't be able to get anyone to check on it until Monday (we checked in on Saturday, check out Monday). Thankfully we were only here for 2 nights.



cathie
Stayed 2 nights in Jun 2026



























