Hotel dekat Balai Kota Lama Richmond

"There were no amenities. No onsite garden bistro, no bottled water. The room was clean, parking one block away. Check out dismal. I checked out early 7:00. The staff member did not respond when I greeted him. When I placed the room key in the appropriate bin I said, I hope you have a lovely day. He did not look up or respond. My granddaughter was stunned as was I ! We will mot stay hete again"

"Room was clean parking is terrible. Cost me $36"

"For the price we paid, the amenities did not meet our expectations. Breakfast was not included, and not even complimentary bottled water was provided. There was no on-site parking available, so we had to park on the street. Additionally, the beds were very small and uncomfortable, which made it difficult to get a good night’s sleep. Overall, we expected a much better experience for the price"

"We loved our large suite, the view of the park and how comfortable the bed was at night. The food at Rueger’s was delicious and priced well for such generous portions. The staff was amazing and so friendly."

"Nice place!"

"We were there for 6 nights our beds were never changed there was blood splatter on the bathroom wall, rust all in the shower. Trash was only taken out once and no liners in trash cans. We had to go to customer service 4 times to get our own towels, wash clothes and toilet paper. Room was never vacuumed or swept the sink was dirty when we arrived and there was hair all over the floor. Only one elevator worked and the parking garage leaked all over when it rained. I have always stayed with IHG and...

"Room was clean and stocked with essentials. The staff at the front desk was very accommodating and friendly. The continental breakfast had a nice variety of options and well prepared. We will definitely come back!!"

"Great location with accessible parking, friendly staff, very clean room and nice breakfast."

"My flight got cancelled so i had to book a room for a night. The pictures online make it seem so updated and modern. So I reserved this hotel. In reality, the hotel is old and outdated. It looks like they are trying make renovations, but its not even close. The hotel is dark and smells like musty carpets. The dining area was presentable, but the waitresses were not friendly. It was almost if I was bothering them when I asked what was good the eat. The food itself was ok but nothing great...

"Had a great time with the pinball machines and game systems! Kids loved them too! And it was a great location right by the highway, but in a quiet neighborhood."

"Everything was pretty good except having to be in the very very back of the floor and the staff was either not accommodating or around. The bartender helped me find the person to check in and was always as his station. The breakfast was a bit lacking. And I was looking forward to that the most since I work in the hospital but other than that It was ok"

"Quiet comfortable beds/clean"