8/10 Bagus
Ellen
9 Okt 2025
Disukai: Kebersihan, staf & layanan
The hotel itself was lovely. However finding the property was extremely difficult. The entrance on a side street in Rome was difficult to find. The only sign was on a small business listing which listed its name with a push bottom which clicked and you were able to enter the courtyard. You then walk to the back, went to the right thru two areas at the end of which you found an elevator that took you to the fourth floor. (The elevator barely held three people without luggage. It took several trips to get people and luggage up.)
The elevator took you to the fourth floor, reception was on the fifth floor up a flight of stairs. Someone did come down to help. We were three seniors in our eighties. Carrying luggage up stairs was not our thing or our expectation. Our rooms were on the sixth floor. Again assistance was needed.
The staff was very helpful, the rooms and breakfast was good.
I think that Expedia description of the property was completely uninformative as to it limitations, It does have an elevator but it only goes part way so it has a very limited value. The entrance is barely marked and without help almost impossible to find. The picture on the rooftop garden is lovely but not helpful.
I had expected Expedia to provide an accurate description of the property. It did not. Ellen Trageser
Ellen
Menginap 2 malam pada bulan Oktober 2025
