4/10
Terribly disappointed Check in process. Took over 30 minutes. Had to go inside and ask for help with luggage. Staff was standing inside doing nothing instead of being outside as taxi pulled up. Went poolside for drinks and snacks. Waited over 20 minutes for a beer and had to go to counter. They forgot!! Brought focaccia and did not bring chips to go with it.when I asked for the chips. Waiter said he had to check the menu to see if it was on there!!Went inside for dinner and asked for lemon with my water and never received them. Had to ask again. The gnocchi tasted like leftovers. Asked for HOT cappuccino. It was only warm and tasted terrible!!! The room was very nice. Having stayed there for the last10 years. I’m going somewhere else next year.
Joseph
Menginap 1 malam pada bulan Juli 2025