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The Enchanted Suites & Residence

2.0 star property

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Free continental breakfast, a free daily manager's reception and dry cleaning/laundry services are just a few of the amenities provided at The Enchanted Suites & Residence . Stay connected with free WiFi in public areas, and guests can find other amenities, such as a 24-hour gym and a 24-hour business centre.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Pet-friendly
  • Parking included
  • Restaurant
  • Air-conditioning
  • Gym

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Rp1.187.925 total
includes taxes & fees
22 Jun - 23 Jun
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About this property

The Enchanted Suites & Residence

  • Hotel near a zoo
  • Consider a stay at The Enchanted Suites & Residence and take advantage of free continental breakfast, a free daily manager's reception and dry cleaning/laundry services. Free WiFi in public areas is available to all guests, along with a 24-hour gym and a 24-hour business centre.
  • Other perks include:
    • Free self-parking
    • Coffee/tea in reception, a lift and meeting rooms
    • A 24-hour front desk, smoke-free property and an off-lead area
  • Room features
  • All 70 rooms offer comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches such as computer monitors and printers.
  • Other amenities include:
    • Baths or showers, hairdryers and soap
    • 40-inch TVs with cable channels
    • Separate sitting areas, kitchenettes and full-sized fridge/freezers

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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 75.00 per pet (varies based on length of stay)

Service animals are welcome, and are exempt from fees

Welcoming dogs and cats only

An off-lead area is available

Children and extra beds

Children are welcome

Rollaway/extra beds are not available.

Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 249 per accommodation, per day
  • Breakage deposit: USD 250 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 75.00 per pet (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash

Frequently asked questions

Is The Enchanted Suites & Residence pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of USD 75.00 per pet, per night. Service animals are exempt from fees.

How much is parking at The Enchanted Suites & Residence ?

Self-parking is free at this property.

What time is check-in at The Enchanted Suites & Residence ?

Check-in start time: 3:00 PM; check-in end time: 11:30 PM. Late check-in is available during limited hours.

What time is check-out at The Enchanted Suites & Residence ?

Checkout is at 11:00 AM.

Where is The Enchanted Suites & Residence located?

Situated in Roswell, this hotel is within 1 mile (2 km) of Eastern New Mexico Medical Center, New Mexico Military Institute and Lovelace Regional Hospital. Wool Bowl and Woof Bowl Dog Park are also within 2 miles (3 km).

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Reviews

Reviews

8.6

Excellent

9.0

Cleanliness

8.4

Amenities

9.4

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 165 out of 266 reviews
Rating 8 - Good. 56 out of 266 reviews
Rating 6 - Okay. 18 out of 266 reviews
Rating 4 - Poor. 11 out of 266 reviews
Rating 2 - Terrible. 16 out of 266 reviews

Reviews

Verified

10/10 Excellent

Dustin

Liked: Cleanliness, staff & service, amenities
Room was nice clean staff was great
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Nigel

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, nice staff and good breakfast
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Edna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room , staff,
Stayed 5 nights in Sep 2025
Verified

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities
The staff was very accommodating & the chef only prepared home made breakfasts!! Absolutely delicious!!
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Isabel

Liked: Cleanliness, staff & service, amenities
Very clean room and the staff were awesome!
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Isaiah

Liked: Cleanliness, staff & service, property conditions & facilities
Super friendly staff, cozy!
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Antoinette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room for a great price!
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Gerardo

Liked: Cleanliness, amenities, property conditions & facilities
Great value. Friendly and helpful staff. Breakfast was cooked fresh per guest.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Jon

Spacious room Needed to request soap and extra towels but they were quick to accommodate
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

B. Diane

Courteous staff, large rooms with fridge and
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Nereyda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really liked the decorations and the staff it was a really nice place to stay I would come back to stay there it was safe and quiet and the breakfast was good that y’all!
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Cassie

Liked: Cleanliness, staff & service, amenities
Spacious rooms, staff was awesome, beautiful place, went to breakfast and asked what we wanted and he cooked us bacon and sausage fresh! Best breakfast we have had this 10 day trip! The king size bed was also the most comfortable we have slept in this trip. The kids did say the beds in the other room they slept in wasn’t as comfortable but weren’t too bad!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, clean and friendly staff.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Sierra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice little spot. Staff is super friendly.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Darrell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice place and the price was good
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Dawn or Robert

Liked: Cleanliness, staff & service, amenities
Very nice hotel for mid price. Very large, clean rooms.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Denell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location was clean, quiet, and I felt comfortable.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Troy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay, very large suite style Rooms. Better than average breakfast! Friendly and welcoming staff, we would stay again.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Ken M.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a very pleasant find that we would not have located without hotels.com
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

jeri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was friendly and very helpful
Stayed 1 night in Oct 2025
Verified

8/10 Good

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice when walking in and customer service has been great will definitely stay again thank you
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Gino

Liked: Cleanliness, staff & service, amenities
The room was very good and large. The front desk staff were very friendly and helpful. I didn't expect this hotel in roswell, and so glad I stayed there.
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Jeremy

Liked: Cleanliness, amenities, property conditions & facilities
Good space for a family of 6 adults traveling through on a road trip. Very nice gentleman checked us in and showed us our room. Iffered a library, game room, and free laundry. Offered extra towels since there were 6 of us.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Ernest

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff great food
Stayed 1 night in Jul 2025
Verified

8/10 Good

Richelle

Liked: Cleanliness, amenities, property conditions & facilities
Staff were pleasant. Love the game room.
Stayed 5 nights in Oct 2025