Search Hotels Near Saenger Theatre, New Orleans

"Rooms are clean, but front desk staff is unfriendly and unhelpful. We paid an extra $500 to upgrade to a “premium” suite in the courtyard, only to find out that it meant a tiny window facing down to the courtyard from the 4th floor but you are looking at another building 15ft across from you, no view. When we inquired about this, we were told the “premium” means free snacks topped up in the room every day. This means 2 small bags of chips, 2 chocolate bars and 1 soda a day. They missed one day even after inquiring. So, we paid $500 extra for a total of $30 worth of snacks in 4 days. It was a scam and the front desk didn’t care to help us with changing it back to a “regular” suite after finding out that premium only means snacks. Our phone was broken as well and they did not swap or fix it after we asked twice. - buffet is good, but closes at 9:30am. Decent variety of food every day, staff very friendly there. - valet staff very kind and talkative, even tho we didn’t use valet. - room was clean (expect service every 2 days). - overall the actual hotel is fine and close to everything, but, beware of “premium” rooms and unhelpful /rude front desk staff. "

"We stayed in the older tower. Our room was not nice. Carpet was bad, toilet was so noisy, and walls need paint. For the money it was definitely not worth it. The staff was great. The garage for our car was great. The pool was full of bugs. It needs some attention"

"The hotel was charming, as expected. The only issue we encountered was room size - the room we were given was quite small (the bathroom in particular). The owner offered to move us from that Deluxe King room to a 2 Queen Balcony room which was much, much bigger, and had a balcony on Decatur to boot. No onsite bar or restaurant, but you're in the French Quarter so I think you'll make due."

"I have stayed throughout the years at the Omni The rooms are a bit dated but I love the location The jazz bar upgrade in the lobby is awesome The staff go above and beyond I just wish the bathroom was upgraded"

"Only 1 floor had ice, which was 2 floors below us. For the price we paid , you would think it would have refrigerator. We had good interaction with the staff. First time in New Orleans. Getting around was pretty easy using the street car system."

"Friendly effective staff. Clean well appointed room. Great breakfast."

"Friendly helpful staff, clean, quiet room"

"The hotel was awesome. The stafff was great extremely helpful and friendly. The bars and restaurant were the Best. Shout out to Our favorite bartender in the lobby Eric!! We highly recommend this hotel! Thank you NOPSI!"

"Clean rooms and friendly staff"