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"As a retired former resort manager who now spends around 9 months a year living in hotels, i know that a happy staff makes for a happy family, and a happy family can make a hotel stay for guests feel like a 'home away from home'. This was my first stay at the Movenpik, and I know already it will not be my last, I was here for 9 days and I will leave happy and with the fondest of memories. The grounds were beautiful, my room was more than comfortable, my meals were delicious, but it was the staff who made my stay especially memorable- and it is them who deserve a special shout out. To Jewel and Rey and Ivan who checked me in and made me comfortable and welcome from my first moments on the property; to Gelo and Garry and Ivan and Jane and Oli and AJ and Kyle and Ben and Clent and the rest of the staff at The Market who made my poolside breakfast such a pleasure every day; to Stephen and Jasper and Ana and Aishiyll who kept my room clean and engaged me in lovely conversations everyday; and to Mark and Laverne and James and Willy and Jay and Arlene and Mika Rose and the rest of the beach side staff who made my time by the sea so enjoyable- I thank you all most sincerely for making my stay such a memorable one. And to GM Arlene I must say, your resort family staff does the Accor brand proud- and my stay was two thumbs up and 5 stars all the way! With deepest gratitude, Mr. Klaus"

"It was really nice hotel to stay. The room is beautiful, like the gym and I also run outside which is great place to run. The cafe for breakfast is great especially the staff ⭐️⭐️⭐️⭐️⭐️ for them. The beach is walkable and they a Van service going to Dmall and pick up. Overall my stay is great. My suggestion only is that I hope they have there own E-trike for short distance drive. Thank you"

"This place is just perfection. For this price it is worth every penny."

"Wonderful staff at breakfast"

"I recently stayed at Henann Regency & Spa and found the overall experience disappointing. From the moment of arrival, the reception lacked warmth and hospitality. The staff immediately requested the deposit without offering a proper greeting, welcome drink, or even a simple inquiry about our journey. These small gestures would have made a meaningful difference. Upon entering our room, I took a quick shower and discovered that the drain was clogged, causing water to back up. Attempts to contact housekeeping were unsuccessful as the phone was not working, and my partner had to go to reception to report the issue. When maintenance arrived, he promptly attributed the problem to hair in the drain, despite the fact that I had not washed my hair. We were then relocated to the adjacent room; however, the Wi-Fi connection there was consistently poor throughout our stay. It was only the night before our departure that a staff member informed us that certain rooms have Wi-Fi dead spots, including ours. If this is a known issue, appropriate measures such as installing Wi-Fi boosters should be implemented. At the breakfast buffet, no explanation of the process was provided, leaving us to navigate it on our own. The check-out experience was similarly unsatisfactory. The receptionist did not inquire about our stay and immediately proceeded to deduct a fee from the deposit due to a lost key card. When I requested a feedback form, her tone was discourteous, and she stated it would be provided"

"Awesome resort on Carabao Island. Staff was great, food was awesome and good prices and quality were vey good"

"i do enjoyed everything!nice clean room,staff are very courteous.except i can't open the door in the balcony, which made me dissapointed,acc to staff ,guest are not allowed to open it."

"Breakfast was solid—about half the time we ate there (2 out of 4 days), it was really good. The room itself was excellent value: very spacious, well laid out, and easily a 10/10. Having the market, Mercury, restaurants, department store, and more all within the hotel was extremely convenient. The location is a bit away from the beaches and main tourist areas, but it worked well for us—and we actually enjoyed the extra walking. The staff was helpful overall, though the split front desk setup created some confusion. The check-in process also felt a bit outdated—an app or online pre-check-in would streamline things and eliminate the unnecessary lines. We would definitely stay here again. It’s a bit of a tough rating—4 feels too low, but 5 feels slightly high in some areas. Overall, though, it’s a great value for what you get."

"Too far from the city, not really clean "