Cari Serviced Apartment di Salem

"The rooms are very spacious and clean. I liked the lighting provided as well."

"Biggest problem was that I never got the email with the access codes after checking in online. The place has no personnel on site, so I couldn't get in when it was really cold outside. Had to call customer service, where it was resolved. Within a few minutes. I could hear pretty much everything that went on in the room next door, and even when people just went up and down the stairs in front of my room, I could hear everything. The view out of the window is pretty terrible. It's basically just...

"The hotel is excellent. The staff are friendly and very helpful. The kitchen has basics and work well for breakfast and lunch. Close access to Moody Street is great for dinner. The room was very clean and the staff provided towels and sheets as needed. The only thing that could have been improved was booking and checking in. The hotel only opens bookings a few weeks at a time, which makes planning ahead a little bit harder. Our call to ask a question about the hotel before booking was unanswered...

"Excellent location, very easy check in process, clean, just as the pictures showed online."

"When booking, we didn't know this was an apartment or that there were specific cleaning requirements. I expected a vacation, not a chore list. It took an hour to check-in because the concierge who had our apartment key was "on break" and calling around didn't help. We sat in the lobby like a family of vagrants with our luggage. The bedframe was broken. The washer machine, which would have been a nice touch, broke part way through a cycle. The trash bag (singular, they only provided one)...