Search Hotels Near San Lorenzo Headwaters Nature Preserve, Los Gatos

"Friendly staff "

"We have stayed here and had good service and pleasant rooms in the past. This time was a complete disappointment. The room seemed to be under construction. They seemed to be changing the bathroom to ADA compliance. The huge, doorless shower was joined by a low toilet jammed into a tight corner. Combination towel rack/grab bars were hung at awkward heights. The bedroom’s overhead room fan was not working. The room darkening drape was torn at the top corner and did not close out the light from outside. One of the four bulbs in the overhead light was out. The venetian blind in the bathroom window would not lower after opening the window. The bed was comfortable, the linen was clean but we were very disappointed in the room. It was not a last minute reservation. We have visited yearly in the past."

"Hotel is very dated and definitely not worth the high price it once was. Room was large and comfortable. Appreciate that hotel is dog friends ($75 for two dogs max). Restaurant/bar wasn’t open on a Saturday which was weird. Staff was very friendly."

"Not a good Costomer Cervice "

"Amazing staff, very clean room, smells great, and comes with compli water. Location is great and parking is easy to come in and out."

"Unit 25 was a large upgraded room; if you get it, enjoy! Large room, Jacuzzi tub and separate shower that was well lit, bidet toilet that auto opens/close and flushes, a small porch with a cafe table in the morning sun. Mind you, the overall Lodge is still a remodeled motel, so there is some charm in its layout. They’ve done a nice job with the grounds near the back of the property and to make it feel comfortable and well appointed. Continental breakfast is pretty standard stuff, but staff were nice and welcoming and check in and out was easy."

"I was overcharged $277. 00. When I reached out to the owner he never responded. I asked when he charged it upon arrival and he said I don’t know how much you were supposed to pay them."

"Nice hotel quiet location"

"Great"