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"Clean room, friendly staff"

"Clean room"

"They have done a great job remodeling and updating the hotel. The staff are wonderful. They could use a small café versus just the very expensive restaurant. My only complaint is the bed, bedding and pillows. The bed is extremely firm and sleeps hot like a very low quality memory foam. The linens are scratchy. The rooms are very clean and tastefully decorated. It fits the theme of Knotts Berry Farm well. It would be great to have a mini fridge and microwave as well as a coffee maker. A few improvements and this would be a great hotel."

"The Wi-Fi kept making me sign in. Overall stay was great. Staff was friendly. Very quick check in. Parking was easy "

"It was ok. I did make a recommendation for the stairs on the E entrance my son is blind with very little vision. They have marked all the steps with yellow tape but not the top step he almost fell several times until leaning the steps. Also why no fans in the bathroom? My only other complaint is that I have asked for my invoice by phone and in person still yet to receive. "

"I stayed in a king suite for 5 nights. Bed was comfortable, room was clean, I loved having a fridge, microwave and kitchen sink. I think my stay was well priced for all the amenities (also a pool and breakfast but I didn’t get a chance to enjoy those due to my schedule). The hotel is a great Orange County location - I spent a lot of time at Newport Beach and hopping on the 55 was very easy. I do wish the balcony was cleaner (I recognize that can be difficult w Santa Ana winds) but it would’ve been really nice if it was swept. The parking was a little confusing at first and it took a minute for me to figure out I can exit through rear gates and go directly to the lot, I think some instruction on that could be helpful and save energy/time. The staff was very kind, I felt comfortable in all aspects and - definitely would stay here again."

"Easy walk to Disney "

"Horrible "

"Always a great stay whe"