"The place itself was good. Location was perfect for our visit. The issue- the overwhelming amount of fees that were charged!! Destination fee? Resort fee? $60 parking fee?? Had we known we may have chosen some where else"
"Quiet, clean bathroom, comfy bed. Friendly, helpful staff. The location conveniently near Metro station, Whole Foods, CVS Pharmacy, Shake Shack, Chipotle and other good places to eat."
"I waited for well over an hour at the airport in the shuttle pickup spot as per the instructions in the email you sent me. No one showed up. The email also stated that the complimentary shuttle would leave every hour on the hour. After I got on the shuttle the next morning to go back to LAX the driver and the manager VERY RUDELY tried to insist that I must pay $10usd despite me telling them to look at my confirmation email. I was so embarrassed."
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