"We were assigned a room on the first floor. I asked for a higher floor, but they said there were none available. The drapes were drawn when we went in, and we never open them because our room faced the front of the building. Unfortunately, had we opened the drapes, we probably would've noticed that the window had been left slightly open. We figured that out later in the evening when we came back to the room and it was full of insects. Again we asked for another room, and was told the hotel was absolutely full. Each car must have brought four rooms full of guests, because there were very few cars in the parking lot. They were absolutely not full.
The beds were old and covered with a plastic sheet beneath the thin bottom sheet. It was like sleeping on a garbage bag. Our tissue dispenser only had the flower that they make with the final two tissues. I asked for another box of tissues and was told they didn't have any what I like toilet paper instead. The towels are tiny and thin. So small that that it was a conversation in the lobby and everybody kept wondering if they were hand towels instead. The television did not work, the shampoo and soap dispensers were empty, and we were told there was none to replace it.
My daughter had a room on the third floor. Short of the bugs, she had the same situation. In her case one of the beds was old and dilapidated, but the other one clearly had a chunk of the mattress missing.
Do yourself a favor, stay elsewhere."