Santo Tomas hotel guide. Exe Hotels hotel in Santo Tomas, Mexico City

"The staff is always kind and friendly! Thank you Modesto for taking the time to help us at the time of our check in. The upgraded room was very nice, it has comfortable beds, clean room and bathroom. We had the best 3 leches cake in the world!!! The tortilla soup was delicious!"

"The Ritz was a terrible experience. They refused to change our date, leading to endless back-and-forth with both Expedia and the hotel. We ended up leaving two days early, and they didn't even approve our refund. The front desk staff provided absolutely no customer service. The air conditioning barely worked, and the floors were dirty. Rooms are not sound proof you could hear everything, I strongly advise against staying here."

"Perfect location, such much to do within walking distance. Staff and security was nice and felt very comfortable."

"Perfect location, two things that would have made the experience better would have been a larger restroom/more towels. And if the property had a bar."

"Wonderful experience. Will definitely consider staying at Barcelo Reforma again."

"It is a good place to stay"

"Encontramos una toalla y una sabana sucias en nuestra habitacion, llamamos a house keeping y lo cambiaron. Pero todo deberia estar limpio."

"Very clean, restaurant was excellent, staff very helpful and courteous , the attendant (Isaac) helped us with places to see, do and even gave us his bus pass for the Metro for us to use ( we recharged it at the end)"

"It’s good"