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Hotel Sonia Otaru

4.0 star property
Hotel with a restaurant, steps from Otaru Canal

Choose dates to view prices

Hotel Sonia Otaru, in the heart of the shopping district, offers a peaceful retreat with an indoor public bath and hot springs. Start your day with coffee at the hotel's café and enjoy meals at 寿司バル イルオナイ (IL ONAI). In-room WiFi keeps everyone connected throughout their stay.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Room service
  • Laundry
  • 24/7 front desk
  • Housekeeping
The current price is Rp977.099
Rp1.107.445 total
10 Nov - 11 Nov

Room options

Available filters for rooms
Showing 21 of 21 rooms

View all photos for Standard Twin Room, Non Smoking

Premium bedding, in-room safe, individually decorated

Standard Twin Room, Non Smoking

8.6 out of 10
Excellent
(24 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Individually furnished
Individually decorated
Air-conditioning
Heating
Free cots/infant beds
Premium bedding
  • 21 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Twin A, Canal View, Non Smoking

Premium bedding, in-room safe, individually decorated

Standard Twin A, Canal View, Non Smoking

8.0 out of 10
Very good
(12 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Individually furnished
Individually decorated
Air-conditioning
Heating
Free cots/infant beds
Premium bedding
  • 22 sq m
  • Canal view
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Twin B, Canal View, Non Smoking

Premium bedding, in-room safe, individually decorated

Standard Twin B, Canal View, Non Smoking

8.8 out of 10
Excellent
(26 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Individually furnished
Individually decorated
Air-conditioning
Heating
Free cots/infant beds
Premium bedding
  • 22 sq m
  • Canal view
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe King, Non Smoking

Premium bedding, in-room safe, individually decorated

Deluxe King, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Individually furnished
Individually decorated
Air-conditioning
Heating
Free cots/infant beds
Premium bedding
  • 38 sq m
  • Canal view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Twin, Non Smoking

Premium bedding, in-room safe, individually decorated

Deluxe Twin, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Individually furnished
Individually decorated
Air-conditioning
Heating
Free cots/infant beds
Premium bedding
  • 36 sq m
  • Canal view
  • Sleeps 3
  • 2 Single Beds

View all photos for Large Twin A, Non Smoking

Premium bedding, in-room safe, individually decorated

Large Twin A, Non Smoking

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Individually furnished
Individually decorated
Air-conditioning
Heating
Free cots/infant beds
Premium bedding
  • 30 sq m
  • Canal view
  • Sleeps 2
  • 2 Single Beds

View all photos for Large Twin B, Non Smoking

Premium bedding, in-room safe, individually decorated

Large Twin B, Non Smoking

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Individually furnished
Individually decorated
Air-conditioning
Heating
Free cots/infant beds
Premium bedding
  • 26 sq m
  • Canal view
  • Sleeps 3
  • 2 Single Beds

View all photos for Large Twin C, Non Smoking

Premium bedding, in-room safe, individually decorated

Large Twin C, Non Smoking

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Individually furnished
Individually decorated
Air-conditioning
Heating
Free cots/infant beds
Premium bedding
  • 33 sq m
  • Canal view
  • Sleeps 3
  • 2 Single Beds

View all photos for Large Twin A, Non Smoking, Eco Plan - No Cleaning Service

Premium bedding, in-room safe, individually decorated

Large Twin A, Non Smoking, Eco Plan - No Cleaning Service

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Individually furnished
Individually decorated
Air-conditioning
Heating
Free cots/infant beds
Premium bedding
  • 30 sq m
  • Canal view
  • Sleeps 2
  • 2 Single Beds

View all photos for Large Twin B, Non Smoking, Eco Plan - No Cleaning Service

Premium bedding, in-room safe, individually decorated

Large Twin B, Non Smoking, Eco Plan - No Cleaning Service

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Individually furnished
Individually decorated
Air-conditioning
Heating
Free cots/infant beds
Premium bedding
  • 26 sq m
  • Canal view
  • Sleeps 3
  • 2 Single Beds

View all photos for Large Twin C, Non Smoking, Eco Plan - No Cleaning Service

Premium bedding, in-room safe, individually decorated

Large Twin C, Non Smoking, Eco Plan - No Cleaning Service

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Individually furnished
Individually decorated
Air-conditioning
Heating
Free cots/infant beds
Premium bedding
  • 33 sq m
  • Canal view
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Twin Room, Non Smoking (Eco Plan - No Cleaning Service)

Premium bedding, in-room safe, individually decorated

Standard Twin Room, Non Smoking (Eco Plan - No Cleaning Service)

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Individually furnished
Individually decorated
Air-conditioning
Heating
Free cots/infant beds
Premium bedding
  • 21 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe King Room, Non Smoking

Premium bedding, in-room safe, individually decorated

Deluxe King Room, Non Smoking

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Individually furnished
Individually decorated
Air-conditioning
Heating
Free cots/infant beds
Premium bedding
  • 38 sq m
  • Canal view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Twin Room, Non Smoking

Premium bedding, in-room safe, individually decorated

Deluxe Twin Room, Non Smoking

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Individually furnished
Individually decorated
Air-conditioning
Heating
Free cots/infant beds
Premium bedding
  • 36 sq m
  • Canal view
  • Sleeps 3
  • 2 Single Beds

View all photos for Twin Room, Non Smoking

Premium bedding, in-room safe, individually decorated

Twin Room, Non Smoking

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Individually furnished
Individually decorated
Air-conditioning
Heating
Free cots/infant beds
Premium bedding
  • 21 sq m
  • Canal view
  • Sleeps 2
  • 2 Single Beds

View all photos for Twin Room, Non Smoking

Premium bedding, in-room safe, individually decorated

Twin Room, Non Smoking

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Individually furnished
Individually decorated
Air-conditioning
Heating
Free cots/infant beds
Premium bedding
  • 21 sq m
  • Canal view
  • Sleeps 2
  • 2 Single Beds

View all photos for Comfort Twin Room, Non Smoking

Premium bedding, in-room safe, individually decorated

Comfort Twin Room, Non Smoking

9.0 out of 10
Wonderful
(11 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Individually furnished
Individually decorated
Air-conditioning
Heating
Free cots/infant beds
Premium bedding
  • 22 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Twin, Canal View, Non Smoking

Superior Twin, Canal View, Non Smoking | Premium bedding, in-room safe, individually decorated

Superior Twin, Canal View, Non Smoking

8.4 out of 10
Very good
(7 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Individually furnished
Individually decorated
Air-conditioning
Heating
Free cots/infant beds
Premium bedding
  • 24 sq m
  • Canal view
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Family Triple Non Smoking

Deluxe Family Triple Non Smoking | Premium bedding, in-room safe, individually decorated

Deluxe Family Triple Non Smoking

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Individually furnished
Individually decorated
Air-conditioning
Heating
Free cots/infant beds
Premium bedding
  • 45 sq m
  • City view
  • Sleeps 4
  • 3 Single Beds

View all photos for Deluxe Twin Room, Accessible, Non Smoking

Deluxe Twin Room, Accessible, Non Smoking | Premium bedding, in-room safe, individually decorated

Deluxe Twin Room, Accessible, Non Smoking

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Individually furnished
Individually decorated
Air-conditioning
Heating
Free cots/infant beds
Premium bedding
  • 45 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Twin Room (Single Use), Non Smoking

Premium bedding, in-room safe, individually decorated

Standard Twin Room (Single Use), Non Smoking

8.8 out of 10
Excellent
(3 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Individually furnished
Individually decorated
Air-conditioning
Heating
Free cots/infant beds
Premium bedding
  • 21 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

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About the area

Map
1-4-20 Ironai, Otaru, Hokkaido, 047-0031

What's nearby

  • Otaru Canal - 1 min walk - 0.0 km
  • Sakaimachi Street - 5 min walk - 0.4 km
  • Otaru Music Box Museum - 15 min walk - 1.3 km
  • Shin Nihonkai Ferry - 2 min drive - 2.1 km
  • Otaru Aquarium - 6 min drive - 5.2 km

Getting around

  • Otaru Station - 9 min walk
  • Teine Station - 21 min drive
  • New Chitose Airport (CTS) - 77 min drive

Restaurants

  • ‪ルタオ - ‬2 min walk
  • ‪小樽ビール 小樽倉庫No.1 - ‬3 min walk
  • ‪おたる政寿司 ぜん庵 - ‬2 min walk
  • ‪LeTao Canal Plaza - ‬1 min walk
  • ‪ISO - ‬3 min walk

About this property

Hotel Sonia Otaru

Upscale hotel near Otaru Canal
An indoor mineral hot spring (onsen), a coffee shop/cafe and dry cleaning/laundry services are just a few of the amenities provided at Hotel Sonia Otaru. For some rest and relaxation, visit the hot springs. The on-site restaurant, 寿司バル イルオナイ（IL ONAI）, offers breakfast and dinner. Guests can connect to free in-room WiFi.
Additional perks include:
  • Buffet breakfast (surcharge), hot springs on-site and self-parking (surcharge)
  • An electric car charging station, coffee/tea in reception and a water dispenser
  • A vending machine, a 24-hour front desk and a lift
  • Guest reviews give top marks for the helpful staff and location
Room features
All 149 individually furnished rooms include comforts such as premium bedding and air conditioning, in addition to amenities such as free WiFi and safes. Guests reviews speak well of the clean rooms at the property.
More conveniences in all rooms include:
  • Toilets with electronic bidets, shower/bath combinations and free toiletries
  • 26-inch LCD TVs with digital channels
  • Fridges, free infant beds and electric kettles

Similar properties

Exterior

Hotel Nord Otaru

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
8.8 out of 10, Excellent, 1,001 reviews
The price is Rp808.174
Rp889.002 total
24 Nov - 25 Nov
Hotel Nord Otaru

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Parking on site (JPY 1,200 per night)
  • Extended parking on site (JPY 1,200 per day)
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 6:00 AM to 9:30 AM for a fee: JPY 2,420 for adults and JPY 1,400 for children
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • 寿司バル イルオナイ（IL ONAI）

Things to do

  • Hot spring

Family friendly

  • In-room cot
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Spa

  • Hot spring
  • Hot springs open from 3:00 PM - 11:00 PM
  • Hot springs water temperature - 39 ºC
  • In-room massages
  • Public bath open from 3:00 PM - midnight
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • 3 buildings
  • 9 floors
  • Built in 1992
  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 26-inch LCD TV with digital channels

Food and drink

  • Electric kettle
  • Refrigerator
  • Room service

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 1:00 AM

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for JPY 4500.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately JPY 2420 for adults and from JPY 1400 for children
  • Self-parking fee: JPY 1200 per night
  • Extended parking fee: JPY 1200 per day
  • Cleaning/housekeeping/linen are available for an additional fee
  • Rollaway bed fee: JPY 4500.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed

We should mention

Hot springs access available from 3:00 PM to 11:00 PM
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
Guests with tattoos are not able to use the on-site public bathing facilities
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Sonia
Hotel Sonia Otaru
Sonia Hotel
Sonia Otaru
Hotel Sonia Otaru, Hokkaido
Sonia Hotel Otaru
Hotel Sonia Otaru Hotel
Hotel Sonia Otaru Otaru
Hotel Sonia Otaru Hotel Otaru

Frequently asked questions

Is Hotel Sonia Otaru pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hotel Sonia Otaru?

As of 9 Nov 2025, prices found for a 1-night stay for 2 adults at Hotel Sonia Otaru on 10 Nov 2025 start from Rp977.099, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Sonia Otaru?

Self-parking is available for JPY 1200 per night. Extended parking is available for JPY 1200 per day. Limited spots are available.

What time is check-in at Hotel Sonia Otaru?

Check-in start time: 3 PM; check-in end time: 1:00 AM.

What time is check-out at Hotel Sonia Otaru?

Checkout is at 11 AM.

Where is Hotel Sonia Otaru located?

Situated in the historical district, this hotel is steps away from Stained Glass Museum and Otaru Canal. Otaru Art Village and Nichigin-dōri are just steps away. Otaru Station is 9 minutes by foot and Minami-Otaru Station is 21 minutes.

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Hotel Sonia Otaru Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 484 out of 1003 reviews
Rating 8 - Good. 351 out of 1003 reviews
Rating 6 - Okay. 117 out of 1003 reviews
Rating 4 - Poor. 35 out of 1003 reviews
Rating 2 - Terrible. 16 out of 1003 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Kirk

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Relaxing atmosphere and helpful staff.
Stayed 3 nights in Feb 2025

10/10 Excellent

Wendy Lai Ling

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good view, friendly staff, close to anywhere.
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good find in Otaru

It was a lovely stay for my family. I will definitely recommend this hotel.
Stayed 2 nights in Jan 2025

8/10 Good

Verified traveller

Liked: Cleanliness

Good location

Good location in front of canal. And walking distance to the shopping street.
Stayed 1 night in Apr 2025

8/10 Good

Wei

Liked: Cleanliness, staff & service, property conditions & facilities
Clean convenient
Stayed 3 nights in Mar 2025

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in Otaru, walking distance to the center of things in this quint little town
Stayed 2 nights in Nov 2024

6/10 Okay

Reiko

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The building seems to be pretty old and outdated. The view from the room was good, however.
Stayed 1 night in Aug 2025

10/10 Excellent

david

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Centrally located

Conveniently located near to Otaru canal, restaurants and shopping
Stayed 1 night in Jun 2024

10/10 Excellent

Karine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location between the rain station and the main attraction street. Very cozy cute hotel. The bathroom was super small though. Breakfast buffet was pretty good and well organised, online waiting room really helped. Per my understanding parking is limited, but we did not have a car. View of the canal was nice. Onsen was pretty small, but at least not that crowded. No sauna and both baths were pretty hot. Other than that, I would stay there again.
Stayed 1 night in Aug 2025

6/10 Okay

philip

Staff was not friendly. Got there at 2:45 and would let us check in 15 min early. Asked to help call a taxi and declined help. Good location but honestly better hotels to stay.
Stayed 2 nights in Jul 2025

10/10 Excellent

JIRAPINYA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoy and appreciate this place , The place is beautiful and clean near by otaru canal and also near by otaru denukikoji which has a lot of restaurant there and nearby family mart (convenience store) staff has a perfect service mind can communicate in english have onsen and parking lot for those who rent a car behind the builing near by hotel entrance no need to walk that far. Perfect place to stay and will be back for sure
Stayed 3 nights in Mar 2024

8/10 Good

Rob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value for money

Great place, warm staff, superb restaurant. Furniture a bit shabby, but worth the proce
Stayed 4 nights in Jan 2024

10/10 Excellent

yuchun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 1 night in Dec 2024

6/10 Okay

Gail

Liked: Staff & service
Disliked: Property conditions & facilities
The hotel is old and feels with less maintenance. Parking area not shovelled and only allow guests to park over 12pm on departure day. Staff communicate smooth and friendly; we felt paid more than how it deserves. Surrounding area is ok, walkable to all attractions and hotel room facing the canal. overall is an old and average hotel for us.
Stayed 1 night in Mar 2025

8/10 Good

MYRA

Liked: Cleanliness, staff & service, property conditions & facilities
There's an Onsen within the hotel and Otaru canal can be viewed through the window. Location however is a bit far from JR Otaru station but walkable. It's a hassle though if you have luggages.
Stayed 1 night in Feb 2024

6/10 Okay

Devin

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Very nice hotel, however property was surprisingly dirty on close inspection. Mold in bathroom for example, damaged furniture. While staying here i became very ill, however staff were very accomodating and area around hotel is very ideal. Lots of tourist areas and very walkable. Main issue was cleanliness of the room.
Stayed 3 nights in Jan 2025

8/10 Good

Yick Hung

convenient for shopping and sight seeing staff language skill is very limited; one of front desk male old guy is not helpful at all
Stayed 1 night in Feb 2024

6/10 Okay

Li

The hotel feels quite old and could use some updates. Be aware that the staff does not assist with luggage, which might be inconvenient for some travelers. Additionally, the humidifier in the room had mold, and overall cleanliness could be improved.
Stayed 1 night in Nov 2024

8/10 Good

Hiroshi

Liked: Cleanliness, amenities
Disliked: Staff & service
gold member. no late check out. super rude staff urgently trying to kick you out to free their room
Stayed 2 nights in Jan 2024

6/10 Okay

Yuri

Disliked: Cleanliness, property conditions & facilities
Even though I had booked a non-smoking room, the room had a very unpleasant smell of smoke.
Stayed 1 night in Jul 2024

6/10 Okay

Gyoung Hoon

Disliked: Amenities, property conditions & facilities
Not clean.
Stayed 2 nights in Mar 2024

4/10 Poor

HITOMI

Disliked: Cleanliness, amenities, property conditions & facilities
チェックインの際に、何度もお声かけしましたがどなたもいらっしゃらず、やっと奥からいらっしゃいましたが、お待たせしましたもなくルームキーを片手で渡されたとても残念に思いました。 また、お部屋の階の廊下がタバコ臭かったです。
Stayed 1 night in Oct 2025

8/10 Good

SATOKO

Liked: Cleanliness, amenities, property conditions & facilities
２泊しましたが、一日置きでもいいのでメニューを変えてもらえるとより良かったと思います。
Stayed 2 nights in Jul 2025

10/10 Excellent

Masami

Liked: Cleanliness, staff & service, property conditions & facilities
場所も分かりやすく　夜の散歩も快適でした 小樽なので坂道は多かったのですが海辺まで足を伸ばしたり楽しく過ごせる場所にあります。
Stayed 1 night in Aug 2025

10/10 Excellent

Tomoko

駐車は安全安全でした。 朝食は食べてません
Stayed 2 nights in Oct 2025